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Click here or scroll down to respond to this candidateCandidate's Name
Pomfret Center, CTEMAIL AVAILABLEPHONE NUMBER AVAILABLEMy goal is to obtain a position where I can apply my experience handling client communications and skills in office management. Administrative Assistant and also a Customer Service Representative with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and motivated employee eager to apply time management and organizational skills in various environments.Work ExperienceCustomer Services RepresentativeAutomated Health Systems - East Providence, RISeptember 2018 to December 2021 This remote position required me to communicate and coordinate with teams across time zones The remote nature of this position meant I was largely self-organizing and worked asynchronously. Displayed strong telephone etiquette, effectively handling difficult calls. Prioritized and organized tasks to efficiently accomplish service goals. Anticipated needs and resolved problems to keep customers happy. Managed documentation for our customers for their health insurance. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Administrative AssistantAutomated Health Systems - East Providence, RIMarch 2020 to November 2020 Handled communications between staff and customers. Distributed invoices, updated accounts, and entered new information into customer relationship management system. Stored office supplies and kept meticulous inventory. Assisted with project teams, including organizing physical and digital files for required recordkeeping. Stayed on top of tracking procedures by updating databases and spreadsheets. Handled vendor invoices, verifying coding, reconciling purchase orders, and documenting approvals in Microsoft. Organized and updated file systems, keeping records easily retrievable. Managed incoming and outgoing mail, packages, and faxes. Promoted productivity by handling all administrative tasks, including schedules and correspondence. ExecutiveAssistant/Administrative AssistantKeegan Enterprises, LLC - Webster, MAMay 2005 to October 2013 Performed data entry tasks into various software programs including MS Excel spreadsheets. Followed proper accounting and bookkeeping procedures to support audits. Facilitated communications by forwarding emails, transferring calls and filing documents. Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow. Answered a multi-lined telephone and gave information to our clients, took messages, booked appointments, and dispatched for 5 drivers. Composed, typed, and distributed meeting notes, routine correspondence, and reports. Scheduled and confirmed appointments for our clients. Responded promptly to inquiries from customers or clients regarding products or services offered by the company.EducationQuinsigamond Community College - Worcester, MASeptember 2003 to May 2005High School DiplomaBartlett High School - Webster, MASeptember 1999 to June 2003Skills Positive attitude student mentality professionalism multi-tasking team building scheduling dispatching goal-driven ability to learn quickly self-motivate responsible dependable team player confident highly efficient productive Customer service Typing Clerical experience Bookkeeping Databases Communication skills Personal assistant experience Organizational skills Administrative Experience Office Management Phone EtiquetteAdditional Information Remote Office Availability with high speed and reliable internet connection. Dedicated home office space with a quiet environment for focused work. |
