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Title Patient Care Account Manager
Target Location US-IL-Crystal Lake
Email Available with paid plan
Phone Available with paid plan
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..Candidate's Name
Crystal Lake, IL, USA EMAIL AVAILABLE PHONE NUMBER AVAILABLE in/bboldt1SUMMARYResults-driven account management professional with 20 years of experience driving business growth through strategic sales and marketing initiatives. Proven expertise in developing new business opportunities, implementing marketing automation, and mentoring junior account management professionals. Skilled in customer relationship management, sales management, and data analytics. Proficient in CRM software and experienced in leading cross-functional teams. EXPERIENCEBusiness developmentWaternly-Crystal Lake, IL April 2024 to Present, Crystal Lake, IL Account ManagerLTF Technology-Huntley, IL January 2023 to July 2023, Huntley, IL Developed new business opportunities for lighting manufacturers and electrical distributors. Implemented marketing automation for the sales team. Conducted data mining to identify under-reached customers and set up customer enrichment campaigns for improved engagement.. Sr Account ManagerOther World Computing-Woodstock, IL October 2013 to June 2022, Woodstock, IL Provided extensive support to key accounts in sales, technical, and business areas. Mentored and supported junior account management professionals, contributing to increased company revenue. Utilizing a targeted approach to address business challenges and exceed sales goals through upselling and cross-selling products. Demonstrated expertise in guiding customers to select products that met their specific needs. Trained sales team members on customer prospecting and email marketing strategies.. Operations ManagerPerry S. Marshall & Associates-Oak Park, IL January 2010 to August 2013, Oak Park, IL Managed various aspects of operations, including passwords and protocols, servers, email boxes, domain names, CRM (Infusionsoft), and merchant accounts. Resolved customer and infrastructure issues promptly, ensuring excellent customer service.. Account ManagerOther World Computing-Woodstock, IL August 2003 to January 2009, Woodstock, IL Increased sales for current accounts and acquired new educational and government accounts. Led reseller acquisition for the Newer Technology product line, resulting in significant sales growth. Demonstrated excellence in email marketing to drive sales for account representatives and employed a top-down approach for major retail partnerships. Consistently achieved top sales performance and utilized data mining to drive customer sales.. Warehouse ManagerPacific Science Supply-Elk Grove, IL April 1998 to May 2003, Elk Grove, IL Managed and organized warehouse operations, overseeing a 370% growth in import shipments from China. Designed an optimized warehouse layout to maximize stock space and improve fulfillment efficiency. Led and motivated warehouse staff to meet schedules and performance targets during a period of significant company growth.. EDUCATIONParamedic schoolMinor in Emergency medicine  Good Samaritan Hospital  Downers Grove, Illinois  1992 License in Medical TechnicianHarper College  January 1990..SKILLSSales ManagementAccount ManagementCustomer Relationship ManagementE-commerceBusiness DevelopmentSalesforceCRM SoftwareInfusionsoftPower BIAWSProject ManagementStrategic PlanningMarketing AutomationLeadershipData AnalyticsData MiningMarket ResearchInternet of ThingsIT SupportWindowsMac OSTechnical SupportProduct DevelopmentTeam Building

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