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Click here or scroll down to respond to this candidateCandidate's Name
Street Address River RoadNorfolk, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem solving and planning. Extensive experience with task delegation and working in collaborative environments. Ready to make an immediate contribution to your organization.EMPLOYMENT HISTORYTeam LeadWalmart- Massena, NY 10/2015 05/2022Processed customer discounts, returns and refunds according to store policiesRecommended employees for promotions and notified individuals of career progression opportunitiesCommunicated work goals and deadlines to employees to increase productivity and meet project benchmarksDelegated tasks to team members according to project requirements and employee strengthsSuggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvementsRecommended changes in working conditions and equipment to increase business unit and team efficiencyResolved problems and escalated high-level issues to supervisor within established timeframesConducted performance reviews to measure employee growth and skillsNotified supervisors of overarching customer and team member concernsTook appropriate measures to correct service quality deficitsMaintained store inventories and ordered new materials to increase item availabilityReported malfunctioning and damaged equipment to supervisors and scheduled routine maintenanceImplemented security practices to preserve assets and minimize liabilitiesClerkGreene's Liquor Store- Waddington, NY 06/2009 09/2015Operated cash register and POS to process sales transactions and handle paymentsPromoted visual presentation standards by keeping store replenishedEngaged with guests to understand and anticipate customer service needsKept signage and merchandise displays organized and up-to-date, promoting visual presentation standardsAlerted management to potential security issues, supporting loss prevention and reducing shrinkPerformed cleaning tasks, keeping store neat and organizedDrove sales through customer relationship building and suggestive selling techniquesGreeted and escorted customers to product racks and shelves to assist with finding merchandiseProvided product information to customers and aligned products with customer needs to boost satisfactionEDUCATIONSUNY Canton- Canton, NY 05/2010Completed Coursework Towards Associate in Science (A.S.) In Computer Information Systems |
