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Click here or scroll down to respond to this candidate Candidate's Name
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EDUCATION
Certificate in Business & Management Pursuing Graduation: Dec Street Address -10-08
Central Michigan University, Michigan, USA
Bachelor of Business Administration (BBA) Expected Graduation: May Street Address
(Specialisation in Finance & Technology)
Chitkara University, Rajpura, India
ISC Class 12 (Graduated : 2022) with 95% above marks
The British Co-Ed High School, Patiala, India
ICSE Class 10 (Graduated : 2020) with 93% above marks
The British Co-Ed High School, Patiala, India
WORK EXPERIENCE
Walt Disney World, EPCOT Park Orlando, FL| July 2024 Present
Merchandise Cast Member
Deliver exceptional guest service in alignment with Disney's Five Keys: Safety, Courtesy, Inclusion, Show and Efficiency, enhancing the guest
experience in a high traffic environment.
Operate POS systems, handling transactions, refunds, and balance reconciliations with accuracy and efficiency, ensuring smooth and timely
service.
Manage inventory at Gateway Gifts and Pin Traders, ensuring merchandise availability, proper stocking, and visual appeal that reflects Disney's
high standards.
Collaborate with various departments to coordinate mobility services, including the rental and management of strollers, ECVs and wheelchairs,
maintaining guest safety and comfort.
Demonstrated proficiency in Microsoft Office Suite to generate reports on sales and inventory, and provided insights into operational efficiency.
Leveraged knowledge of Python and SQL to assist in sales trend analysis, enabling better inventory forecasting and product management.
Familiarity with blockchain and digital payment systems used by Disney to streamline guest payments enhancing guest satisfaction.
Utilized Tableau and Power BI for data-driven decision-making, improving service efficiency and customer satisfaction.
Collaborated effectively in a fast-paced, diverse environment, multitasking and managing time to handle multiple responsibilities while maintaining a
high level of guest interaction and satisfaction.
OTHER EXPERIENCE
Guest Relations Executive (Internship) - Leela Palace Hotel, New Delhi, India May 2022- August 2022
Welcomed and assisted guests at a luxury hotel, resolving inquiries and providing personalized services to enhance guest satisfaction.
Coordinated with hotel departments to meet guest needs, contributing to a seamless and memorable guest experience.
Demonstrated strong communication and problem-solving skills by addressing guest concern and requests promptly.
Co-Accountant Intern - The Shaurya Hotel, Patiala, India May 2023- June 2023
Assisted in the preparation of financial reports and budgets, applying knowledge of Excel and financial modelling to support the accounting
department.
Utilized basic SQL for data management and analysis, helping streamline financial data reporting.
Assisted with day-to-day financial operations, including invoice processing, reconciliations, and financial documentation.
TECHNICAL SKILLS
Programming Languages : Basic proficiency in Python and SQL for data analysis and financial modelling.
Tools & Software: Microsoft Office (Excel, Word, PowerPoint), POS systems, Google, Workspace, Tableau (data visualization)
Financial Tools: Knowledge of Fintech applications such as blockchain, digital payments, and basic financial modelling.
Packages: Familiarity with NumPy, Pandas for data analysis, and Power BI for data-driven financial insights.
Machine learning : Linear regression, Decision trees, Logistic regression, Clustering, Time series.
ACADEMIC PROJECT
Data Analysis Project with Python & SQL Conducted an in-depth analysis of fintech startups' growth patterns, using Python for data cleaning,
processing and visualization. Leveraged SQL for data retrieval and management of large datasets, gaining valuable hands-on experience in
financial modelling and predictive analytics.
Blockchain and Digital Payments: Case Study Project Explored the use of blockchain technology in enhancing transaction security within the
banking sector. Applied theoretical concepts of blockchain and digital payment systems to real-world case studies.
Financial Modeling & Predictive Analysis Project Using NumPy and Pandas packages to analyze and forecast market trends. This project
deepened understanding of risk management and investment strategies, demonstrating the applicability of Fintech solutions in financial decision-
making.
Capstone Project: Fintech Solutions for E-commerce Businesses Conducted market research and used Power BI for analyzing financial data
to recommend blockchain-based payment gateways for better transaction speed and security. Applied Python for creating financial models, while
SQL was employed to manage transaction datasets.
VOLUNTEER EXPERIENCE - AI Trainer | Feb 2024
Assess the quality of AI-generated code, providing feedback to enhance performance.
Review the work of fellow advanced coders and craft original responses to coding prompts to guide AI learning.
Ensure AI models are trained to understand and produce excellent coding practices.
EXTRA CURRICULUM
Participated in Co-Curricular Activities like Musical Nights & in Sports like Inter School Kho Kho Competition and Inter House March Past.
Active Member of Chitkara's Cultural & Social Service Club (C2S2)
Participated in many events with Lethal Giddha Squad and Custody C2S2.
Attended a 10 days North Zone Pre-Republic Day Camp in Fatehabad after a tough selection and got a trophy.
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