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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEEXPERIENCECommunity Management Associates, Inc. Atlanta, GABilling Coordinator & Transition Department Associate 2008-2024Orchestrating meticulous oversight of billing systems and procedures, ensuring seamless operational functionality.Executing the production of statements, e-statements, and payment coupons with an unwavering commitment to precision and accuracy.Directing the smooth onboarding and offboarding of client accounts during transitions, adhering to established, time-tested protocols.Fostering proactive communication channels with Boards and property managers, delivering timely updates on transition statuses to maintain transparency and confidence.Skills: Billing Systems, Accounts Receivables & Payables, Master Planned Community Generally Accepted Accounting Principles, Customer Service Management, General Ledger Maintenance, Microsoft Products, Financial Analysis & Reporting, Check Processing, General Accounts, and Communication. Software Conversion Associate 2007-2008Spearheaded the seamless conversion of the companys accounts portfolio to cutting-edge software, ensuring a flawless transition.Delivered comprehensive training and internal support for accounting staff and managers, enabling effortless adoption of the new software.Strategically adapted existing processes to seamlessly integrate with the new software, adeptly troubleshooting any challenges encountered during the transition period.Skills: Software Implementation, Software Troubleshooting, Tech-savvy, Customer Service Management, Hands-on Training, Application Programming Interface, Database Administration, and Self-directed Learning. Onsite Property Manager 2006-2007Demonstrated adept management of two concurrent residential communities onsite, guaranteeing the provision of top-tier services.Oversaw the procurement of bids, and supervised maintenance and upgrade initiatives to elevate community facilities and property values.Collaborated closely with a proactive Board to jointly oversee a fire damage restoration project, offering hands- on assistance and cultivating a cooperative atmosphere.Skills: Capital Improvements, Budgeting, Collections Management, Project Management, Building Maintenance, and Internal/External Customer Service Management. Accounts Payable Department Lead 2001-2006Oversaw the full cycle of accounts payable processes, including invoice processing, coding, check processing, and payments. Reviewed and analyzed accounts payable data to identify trends, discrepancies, and opportunities for process improvements.Maintained vendor relationships and reconciled vendor statements, as well as resolved any inconsistencies promptly.Collaborated with other departments, including Property Management and Maintenance to streamline processes and optimize efficiency. Provided guidance, support, and training as needed.Skills: Data Entry, Invoicing, Accounts Payable, General Accepted Accounting Principles, Supervision, and Customer Service.General Office Clerk 1997-2001Provided general administrative support to the property management team, including data entry and organizational tasks. Managed inbound and outbound communications, both telephone and written.Oversaw mail, packages, filing, and supplies; assisted in the preparation and distribution of correspondence, reports, and documents.Assisted with basic accounting tasks, such as processing invoices, payments, and reconciling accounts.Collaborated with team members to ensure efficient office operations and excellent internal/external customer service.Skills: Front Office Operations, Office Support. Records Search, Inc. Hollywood, FLAccount Representative 1995-1997Maintained proactive communication between clients and the company regarding pre-employment background screenings.Implemented procedures to identify and resolve potential service delays expeditiously.Skills: Customer Service, Background Screenings, and Sales Support. Onondaga County Clerks Office Syracuse, NYClerk I 1991-1995Provided administrative support in five departments: Civil Actions, Criminal Actions, Judgments, Uniform Commercial Codes, and Maps & Incorporations.Maintained public records, indexes, and confidential documents, and assisted in supervision and training of new employees.Developed a comprehensive procedures manual for the Criminal Actions Department.Skills: Indexing, Research Skills, Training, Supervision, Writing Skills, and Customer Service. EDUCATIONState University of New York College at Oswego Oswego, NY Bachelor of Fine Arts (BFA) Graphic DesignDecember-1990ADDITIONAL INFORMATIONCertifications: Excel Essential Training (Microsoft 365) LinkedIn April 2024. License: Community Association Manager (CAM) 2006. Skills: Written Communication, Analytical Skills, Microsoft Products, Interpersonal Skills, Data Entry, Tech-Savvy, Attention to Detail, Multitasking, Research Skills, Bookkeeping, Administrative Support, and Fast Learner. Proficient in three property management software: Tops2000, Village Management Software (VMS), and Vantaca.Languages: English native, Spanish native.Awards: Round the Mark 2010 - The pinnacle of achievement and ultimate recognition of excellence within our esteemed company. A regular recipient of legacy milestone awards honoring employees whose unwavering dedication and commitment have left an indelible mark on our companys success and journey.Outstanding & Dedicated Service 1995 Onondaga County Clerks Office. Interests: Travel, Arts & Culture, Fitness. |
