Candidate Information Name Available: Register for Free Title Support Specialist Customer Service Target Location US-WI-Cottage Grove Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Street Address  EAST COTTAGE GROVE RD, #403COTTAGE GROVE, WI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONMilwaukee Institute of Art and DesignFashion Marketing and DesignMay 2018Capri CollegeCosmetologyMay 1998PROFESSIONAL WORK EXPERIENCESSM HealthPatient Support Specialist (January 2024 - Present)Gathers information from patients and enters it into the appropriate database.Schedule patient procedures to utilize the patients time and clinical resources most efficiently. Coordinate and communicate schedules.Perform clerical and reception duties associated with patient registration.OptumPatient Registration Specialist (January 2022-July 2023)Processed registrations for new and existing patients for primary and specialty care.Addressed all inquiries from potential new patients through various channels.Maintained the accuracy of patient demographics and specialized in insurance verification.Provided detailed communication to patients regarding the multiple benefits.Supported site staff with registration and insurance inquiries.Bo2s Lady DesignsOwner (2021-Present)Use savvy business skills and in-depth knowledge of the fashion retail industry to generate profit.Manage inventory control of all merchandise.Set up online displays using merchandising and photography design skills.Research new and current trends that can help the business succeed and offer customer satisfaction.Divine Transformations SalonOwner (2005-Present)Provide professional hairdressing service to valued clientele.Use state-of-the-art techniques in cutting, styling, coloring, bleaching, and permanent waving.Manage and train new stylists and assistants.Conduct inventory and maintain a complete stock of hair products to supply customers and promote sales.Develop new hair styling techniques using creativity and knowledge of the latest trends.Manage day-to-day operations of the salon.Act as liaison between employees and clients to ensure all customer service inquiries and complaints are handled properly.Meriter HospitalPatient Support Specialist (2019-2021)Established and maintained complete patient records within the Epic SystemEstablished and assigned hospital account numbers to be used for billing and documentation.Determined out-of-pocket costs for patients and collected deductibles, co-payments, and coinsurance at the time of registration.Identified and handled customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment.Cache Clothing BoutiqueAssistant Manager (2013-2015)Manage the store sales team to ensure customers are being helped promptly.Conduct sales and inventory management.Assist in employee recruiting, training, and development.Assist customers and troubleshoot customer service issues when necessary.Sheer Elegance SalonManager and Stylist (1998-2005)Provide professional hairdressing service to valued clientele.Manage and train new stylists and assistants.Manage day-to-day operations of the salon.