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| | Click here or scroll down to respond to this candidateCandidate's Name
Winter Haven, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienced Medical Administrative Assistant with 12 years of success with improving patient satisfaction, revenue growth, and operational efficiency. Skilled at implementing new systems, managing insurance claims, and working with healthcare professionals to improve patient education and engagement. Capable of simplifying procedures, minimizing errors, and assuring compliance with rules.ExperienceMedical Office Representative,BayCare Medical Group, Winter Haven, Florida, - 10/2012 - CurrentGreeting patients visiting the facility, answering any questions they may have, and helping them fill out the required formsAnswering phone calls, creating appointments, directing the calls as required, and handling all queriesInforming the doctor, nurse, or other healthcare facilitators about impending appointmentsMaintaining a filing system for all patient documents and reports submittedAnswering emails and other electronic messages as requiredCreating invoices and bills, processing insurance forms, and managing vendors and contractorsManaging inventory and placing orders as requiredTranscribing all notes and documents related to treatmentsHIPPA GuidelinesEducation1991 - Lutcher High School, Lutcher, Louisiana DiplomaCNA- Certified Nurse AidCMA- Certified Medical Assistance In ProcessSkills & AbilitiesFront Desk OperationsHIPPA ComplianceTime Management & Detail OrientationInsurance VerificationMedical Office ProceduresCare CoordinationRemote Customer ServicePatient & Appointment SchedulingEMR/EHRCash HandlingCommunication SkillsReferral SpecialistReferenceUpon Request |