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25 Baltic St, Email: EMAIL AVAILABLENorwich CT, 06360 Cell: PHONE NUMBER AVAILABLEOBJECTIVE: To secure a challenging and rewarding position in an office/bank environment to utilize my over 20 years of banking experience and exceptional customer service and financial skillsSKILLS AND ABILITY Adapt at cashiering and reconciling cash; detail oriented and accurate. Developed interpersonal skills as having dealt with a diversity of clients. Flexible team player; hard working and independent. Self-motivated, possess strong work ethic and enthusiasm. Bi-lingual; Spanish English fluency. Microsoft office suites Positive customer service skills focusing on Sales and new business. Meeting the customer service expectations and meeting sales goals.EXPERIENCE:Ann Taylor Factory Outlet / Tanger Mall (Retail) 8/2019-presentProvide Excellent customer service in a retail environment. Cashier and POS credit cards.Selling customers on opening credit accounts and processing applications to meet sales objectivesPeoples Federal Savings Bank/Rockland Trust Teller /Brookline Massachusetts 11/2013-8/2019 Provide teller-related services to customers using the bank-computer system. Process daily transactions initiated by walk-in or ATMs deposits. Custodian of ATM for the branch. Receive cash and checks for deposit, verify amounts accurate.SunTrust Bank, Tampa Fl. Teller 5/2006-1/2013 Provide teller-related services to customers using the bank-computer system. Process daily transactions initiated by walk-in or ATMs deposits. Order supplies for the branch. In charge of consignments, money orders, official checks, gift cards, travel checks.First National Bank, Boston, MA Teller 11/2004-5/2006 Provide teller-related services to customers using the bank-computer system. Daily telephone contact with internal and external customers of the bank Process daily transactions initiated by walk-in, or correspondence clients. Receive cash and checks for deposit, verify amounts accurate.BankBoston, Boston, MA Teller 8/1997-10/2004 Provide teller-related services to customers using the bank-computer system. Train branch staff for conversion to new bank-computer system. Process daily transactions and settle the branch at end of day. Custodian for money orders, bank checks, and travel checks for the branch.Filenes Department Store, Braintree, MA Sales Associate 5/1996-9/1997 Assist customers by showing and discusses various merchandise. Record sales transactions for cash and credit sales and returns. Perform stock and inventory duties.McDonalds Restaurant, Boston, MA Cashier 2/1995-4/1996 Provide customer assistance and input food orders into computerized system. Handle cash intake and reconcile cash register at end of shift. Greet customers and ascertain what each customer wants or needRowes Wharf Parking, Boston, MA Cashier 2/1993-1/1995 Receive and verify parking stubs. Handle cash intake and reconcile cash register at end of day. Prepare end of day sales slipTaco Bell Restaurant, Boston, MA Cashier 1/1991-2/1993 Ensure customer satisfaction through courteous, efficient service of food orders. Handle cash and reconcile cash register at end of shift. Maintain knowledge of current sales and promotion itemsNew England Telephone Company, Boston, MA Clerk Assistant 7/1987-3/1988 Light typing, filing and answering telephones. Field customer inquiries and direct calls to the appropriate source of resolution. Operate office machines, such as photocopies, scanners and facsimile machinesEDUCATION: Dorchester High School, Dorchester MA, Diploma/Quincy Junior College Certificate course for accounting. |