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Click here or scroll down to respond to this candidateDONNA WMAYEMAIL AVAILABLEPHONE NUMBER AVAILABLESimpsonville, SC Street Address
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. PROFESSIONAL SUMMARYRSI Carolina - DispatcherGreer SC 05/2018 - 09/2023Artistic Cutters Salon And Spa - ReceptionistGreenville, SC 03/2014 - 04/2018Dillard's - Sales AssociateGreenville SC 06/2005 - 01/2012WORK HISTORYCommunicated with drivers and personnel to coordinate timely delivery of goods and materials.Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport. Answered phone calls and responded to customer emails. Monitored vehicle locations to coordinate timely arrivals. Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands. Scheduled and organized delivery routes.Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Confirmed appointments, communicated with clients, and re booked clients next appointments.Kept reception area clean and neat to give visitors positive first impression. Answered multiple phone lines.Answered phone promptly and directed incoming calls to correct offices.Restocked supplies and submitted purchase orders to maintain stock levels. Managed multiple tasks and met time-sensitive deadlines. Handled cash transactions and maintained sales and payments records accurately.Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Helped customers locate products and checked store system for SKILLS File Organization Clerical SupportBusiness OperationsUnderstanding Telephone Skills Listening Skills Cash Handling Professional Demeanor Time Management Organization SkillsJL MannGreenville SC 05/1981High School DiplomaEDUCATIONMarkdown Mobile Homes - Front Desk ReceptionistMauldin, SC 02/2006 - 11/2012merchandise at other sites. Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.Managed returns, exchanges and refunds in accordance with store policy.Answered customer questions about sizing, accessories, and merchandise care.Maintained calm demeanor and professionally managed issues in busy, high-stress situations.Provided positive first impressions to welcome existing, new, and potential customers. Engaged with customers to build rapport and loyalty. Solved customer challenges by offering relevant products and services.Assessed customer needs and utilized suggestive selling techniques to drive sales.Interacted with customers by phone, email, or in-person to provide information.Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Provided clerical support to company employees by copying, faxing, and filing documents.Answered multi-line phone system and enthusiastically greeted callers.Directed incoming calls to internal personnel and departments, routing to best-qualified department.Routed business correspondence, documents, and messages to correct departments and staff members.Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.Completed all tasks in compliance with company policies and procedures.Collected cash and credit card payments, processed transactions and updated relevant records.Sorted, received, and distributed mail correspondence between departments and personnel.I enjoy cooking and trying new recipes for my family. Also like to bake I along with my sister enjoy going to yard sales and estate sales and thrift shopping on the weekends, for this is the only day we are able to spend time together.If a family member or friend needs help my husband and Iwill do what we can for them.Love spending time with my husband and son weather we are playing games, taking walks or just hanging out at home.COOKING, THRIFT SHOPPING, HELPING OTHERSAND SPENDING TIME WITH FAMILY |
