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Title Field Service Quality Assurance
Target Location US-VA-Chesapeake
Email Available with paid plan
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Jacksonville, FL Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEElectronic Field Service EngineerSolutions-oriented and highly motivated Field Service Engineer and Naval Electronics professional with ability to leverage strongtraining and experience while excelling in a leading-edge and highly technical industry.KEY COMPETENCIESAvionics/Electrical Repair, Schematics, Technical Manuals, System Installation, Technical Troubleshooting, Engine Instrumentation, Navigation Systems, Functional Testing, Maintenance Management, Avionics Test Sets, Countermeasure Systems, Fuel System Instrumentation, Connectors/Wiring, Quality Assurance, Relays/ Switches, Circuit Breakers, Safety, Calibration Specialist, Quality Assurance, Secret Security Clearance, Trained in Six Sigma methodologies., Consolidated Automated Support Systems (CASS), HVAC Repair/ Maintenance, Fan Coil Repair/ Maintenance, Strategic Planning, Competitor Analysis, Sales Reporting Analysis, Customer Relationship Management, Market Trends EvaluationProfessional ExperienceUnited States Navy, Norfolk VA November 2019- PresentAviation Electronics Technician,Installed, repaired and tested TACAN, UHF, IFF, RADALT, and CASS ensuring 100% operational readiness for all aviation electrical and electronic systems.Measured and read DMM, meggers, micrometers and thickness gauges using electrical and mechanical testing instruments, enhancing testing accuracy by 30%.Installed electrical and mechanical equipment in accordance with Navy Publications.Interpreted blueprints and schematics to execute repairs, achieving a 15% reduction in repair time through improved troubleshooting techniques.Determined proper methods, equipment, and materials to complete cost repairs within budget and saving the Navy $75,000 annuallyOperated and maintained electronic transmitting and receiving equipment contributing to a 20% increase in system reliability during field operations.Tested, troubleshot, and calibrated equipment in the shop and in the field, resulting in a 25% decrease in equipment failure rates.Documented all maintenance and repairs performed on equipment, ensuring compliance with Navy standards and improving record-keeping efficiency by 40%.Monitored control system software, enhancing data security by ensuring all software was stored in secure locations.Completed daily inspections of all electronic equipment.Conducted daily inspections of electronic equipment, identifying and reporting potential hazards, which improved safety compliance by 30%.Updated and modified components and systems, leading to a 15% improvement in operational efficiency.Kirkwood and Smith, Lewisville, TX May 2018- November 2019Chief Sales OfficerLead sales department to achieve 120% of revenue targets, driving a 30% increase in year-over-year sales growth.Directed client relationship management initiatives, resulting in a 40% increase in client retention rates.Fostered training and development programs for junior sales managers, enhancing team performance and achieving 25% higher sales productivity.Xome, Lewisville, TX May 2017May 2018Real-Estate Sales ConciergeContacted and screened over 300 potential clients weekly, consistently meeting 100% of sales quotas and contributing to a 15% increase in client acquisition.Recognized for achieving the highest sales conversion rates, earning accolades for exceeding monthly and weekly performance goals.Signature Consultants, Plano, TX February 2017May 2017Associate RecruiterContacted and screened over 300 candidates weekly, successfully filling 90% of open positions within target timelines.Accountable for staying in communication with reputable Consultants such as American Airlines, Wells Fargo and Mary Kay.Maintained communication with major clients such as American Airlines and Wells Fargo, enhancing client satisfaction and retention.Continuing consistent contact with candidates and consultants to find potential positions for qualified candidates.Panaya, Westboro, MA September 2016  January 2017Sales ExecutiveResponsible for booking introduction calls for Enterprise Account Executives and Strategic Account Managers, establishing and growing new business relationships, and mastering and delivering the Panaya value proposition and differentiation goals.Booked introduction calls for Enterprise Account Executives, contributing to a 20% increase in new business opportunities.Focused on understanding an organizations business drivers, challenges, pain points. Manage, Triage and disposition all MQLs (Marketing Qualified Leads).Accurately logged and tracked records using Salesforce, improving data accuracy and reporting efficiency by 30%.Northstar, Tempe, AZ May 2015  August 2016Sales ExecutiveSought out sales opportunities across Central and Eastern United States, achieving a 15% increase in market penetration.In charge of marketing to homeowners and presenting marketing opportunities for 2016.Successfully created business plan for 2016 Recruitment.Developed and executed a marketing plan that successfully attracted 200+ new clients in 2016.PLS Logistics Services, Cranberry, PA October 2014 March 2015Account Executive,Responsible for seeking out domestic and international prospective firms for which to provide third party logistical services.Marketed PLS logistical services to transportation providers, enhancing service delivery and client satisfaction.TRAINING AND CERIFICATIONUnited States NavyLean Six Sigma Green Belt CourseLean Six Sigma Yellow Belt CourseMarine Avionics Aviation Technical TrainingDONCAF adjudicated security clearance.Avionics Electronics Technician (Intermediate Level) AT (I) Class A1Aircraft Cable and Connector RepairIntermediate MaintenanceCONCORDIA UNIVERSITY, Irvine, CAMasters in International Business Studies May 2014University Instructor in Zhejiang, ChinaARIZONA STATE UNIVERSITY, Tempe, AZBS in Tourism Development and Management May 2012Special Events Planning CertificateConvention Sales & Meeting Planning Certificate

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