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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address S A StJasper, Indiana Street Address
PHONE NUMBER AVAILABLEPROFILESelf-driven dedicated professional with excellent communication and interpersonal skills with proven experience in customer service and management. Demonstrated ability to enhance an organizations image and marketability adding value and meeting the needs of customers.University of Southern Indiana Evansville, Indiana Bachelor of Science in Business EducationIvy Tech State College Terre Haute, IndianaAssociate in Applied Science/Double MajorRELEVANT EXPERIENCEMeyer Distributing Jasper, INCorporate Account Receivable Clerk March 2023-Current Key Achievements: Responsible for applying payment accurately, with attention to payment discrepancies when necessary Strong communication and relationships with internal and external contacts via phone and email, including the ability to follow up with these contacts on a regular basis Invoicing orders, processing and applying payments, daily reports regarding any payment or invoicing discrepancies, tracking invoices, while keeping up with any incoming phone calls and emails Keep detailed logs of any pending issues with cash application and actions to close the issue Able to keep up with constant improvement/changes to processes and procedures as new changes are implemented to automate daily responsibilities Monitor and make collection calls/emails to customers to collect for past due balances Manage Accounts Receivable report Make the decision to release or hold orders on accounts that are past due with no answer in regards to payment Work closely with Invoice Managers, Sales, Returns, and Logistics on order issues Carpenter Realty Jasper, INProperty Manager March 2021-CurrentKey Achievements: Analyze clients need for housing at an affordable cost for multiple single dwelling units Design production spreadsheet in Excel to monitor own performance to job expectations Organize books and payroll to make sure tenants were on time for payment and made sure bills were paid on time through computer programs Microsoft Excel and Word Establish appropriate rental rates by conducting market research, determining costs and considering profit goals Investigate and resolve resident complaints and concerns in a timely and efficient manner Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual Oversee marketing including social media strategies, managing advertisements with Internet Listing Services, as well as plan, execute and attend regular community events such as holiday parties, happy hours, and other community building events. Ensure all work performed on property follows the safety procedures in the Safety Program and is within the standards set by OSHA (Occupational Safety & Health Act). Verify and Test income and asset verification of tenant files for applicable housing programs (HUD and Tax Credit) for all Move-Ins, Interims and Annual Recertifications Maintained 98% to 100% occupancy rates through exceptional tenant service Spring Valley Bank and Trust Jasper, INPersonal Banker September 2019-March 2021Key Achievements: Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records. Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately. Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services. Promotes and explains financial institution services and products based on customers needs, within compliance of financial institutions standards. Identifies cross-sell opportunities and refers customer to appropriate sales member. Dubois County Garage Doors Huntingburg, INOffice Manager/Accounting Clerk August 2018-April 2019 Key Achievements: Developed and implemented procedures and policies for all administrative activities Managed record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations Oversaw the selection of vendors and the purchase of office equipment and supplies Coordinated resources to troubleshoot, determine the best solutions, and solve problems Tracked and analyzed operational costs and monitors budget Mount Vernon School Corporation Mount Vernon, INSubstitute Teacher and Swim Coach August 2000-May 2005 Key Achievements: Followed lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students Managed the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment Adapted teaching methods to fit the needs of each individual student Supervised students in and out of the classroom, including in the halls, on the playground and in the cafeteria Provided in-class and at-home assignments based on the available lesson plan Country Heart Home Health Care Terre Haute, INOffice Manager/Accounting Clerk April 1997-September 1999 Processed insurance claims thru private insurance, Medicaid, and Medicare Provided clerical support including typing, correspondence, reports, and documents, maintained filing systems, coordinated and monitored in-service needs, orientated and staff all non-skilled clients Sought and reviewed for new standards and regulations for in-service/training requirements. Assisted with the hiring process of new caregivers and office staff (duties included both fielding inbound caregiver inquiries and made outbound recruitment calls, interviewing, onboarding and training) Wallace Construction RemoteContractor May 1996-July 2018Key Achievements Required to train, develop, motivate and discipline subordinates as necessary to meet established goals Adhered to government laws and regulations and established rulings of government authorities including building codes, safety regulations Ordered, restocked and maintained supplies and inventory for break rooms, restrooms, office products Coordinated work with support services (ARC, IT, HR, Safety, Corporate Facilities) Subject matter expert on all contract administration functions within the project life-cycle Developed the audit standards process for contract organization including the maintenance of contract files and the contract preparation process Coordinated resources to achieve project goals Took over the responsibility as Project Manager for construction projects (technical project lead for office and factory projects) Achieved the assigned project goals in terms of quality, timeline and costs during the design and execution phase |