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| | Click here or scroll down to respond to this candidateCandidate's Name
Green Bay, WI PHONE NUMBER AVAILABLE email EMAIL AVAILABLECAREER SUMMARY 20+ years in providing excellent Customer Service. Customer relationship building. Skill Promotion. Recognized for task proficiency. Understanding customers needs. Clerical organization and Documentation.Call quality auditingMicrosoft Word and ExcelAccount ManagementOrder schedulingCreativityProficiency in completing taskPROFESSIONAL EXPERIENCESEEK CAREERS/Office Assistant Aug 2024 to PresentOrganized personal filesCreated Excel spreadsheets for multiple filesData entry for files created.Researched potential hiring candidatesProvided hiring testing and interview schedulingPrepare monthly review documentsCASH DEPOT, INC Customer Care Specialist Jan 2024-July 2024Educate customers on dispute processCreate new customer accountsWork transaction inactive reportASSOCIATED BANK, Customer Care Representative Aug 2021-July 2023Assist with online banking troubleshootingProvide transaction historyDecreased average call time from 13 minutes to 7 minutesSCHNEIDER ENTERPRISE LLC/ Account Specialist March 2020-April 2021Load schedulingManage accountsLoad trackingSCHNEIDER ENTERPRISE LLC Customer Service 2 Jan 2019-March 2020Provide load schedulingOrder and Load trackingUpdated Account informationCOSTCO WAREHOUSE, Front End Assistant/Seasonal Oct 2018-Jan 2019Assist members with unloading carts for purchasePacking purchased product into cartAided in shelf stockingEDUCATIONNortheast Technical College/Medical Coding Specialist 2009-2011 |