| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCDCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Queens Village, NY 11429 WWW: Bold Prole Professional with experience delivering safe and eective client care. Highly skilled at caring for individuals by carrying out hygiene and feeding tasks. Monitored physical and emotional health to report and address concerns quickly for optimal care delivery.Dedicated Direct Care Worker passionate about helping clients lead fullling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.Experienced and dependable general worker with a proven track record of eciently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to dierent environments. Ready to contribute to a dynamic team and make a positive impact.Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it eectively. Driven by a passion for continuous learning and successfully navigating change.Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for eectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and eective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.Dementia CareBasic HousekeepingClient CondentialityMobility AssistanceFeeding AssistanceEmotional ResilienceMeal PreparationCompassionate CarePersonal care assistanceProgress DocumentationBehavioral ManagementPatient CompanionshipIncident ReportingDocumentationDisability SupportDining room supportFlexible schedule and availabilityCompassionate communicationDependable and ResponsibleBehavior redirectionMultitasking and OrganizationVerbal and written communication skillsPersonal Hygiene AssistanceDaily living activities assistanceFlexible ScheduleRespectful and CompassionateEmpathetic listeningTime ManagementStrong EthicsProblem-SolvingSummarySkillsExperienceHilltop memory care Greenville, SouthCarolinaCare Assistant07/2024 - 10/2024Assisted elderly patients with activities of daily living, including bathing, dressing and eating.Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games. Answered patient call bells promptly and responded to requests for assistance with a positive attitude.Prepared meals according to dietary needs of the residents and patients. Kept detailed records of patients' medical histories and care plans. Maintained cleanliness of patient rooms and common areas within the facility.Helped maintain a safe environment for all sta members and residents and patients by adhering to safety protocols.Reported changes in patient condition to nursing sta immediately. Provided emotional support to family members during dicult times. Educated families about proper care techniques for their loved ones at home after discharge from the facility.Participated in team meetings to discuss resident and patient progress or any issues that may arise.Observed residents and patients for any signs of discomfort or distress. Encouraged independence among residents and patients whenever possible.Developed relationships with residents and patients through meaningful conversation.Collaborated with interdisciplinary teams to ensure quality care was provided.Served meals and assisted immobile or disabled individuals with eating. Assisted patients with personal care by bathing, dressing and grooming. Guided individuals to bathrooms and cared for incontinence needs. Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts. Communicated with patients' family members and friends to answer questions and explain care tasks.Guided individuals to restroom for toileting and cared for incontinence needs.Documented observations of mental and physical health to report updates to supervisor.Maintained clean and well-organized environment for client happiness and safety.Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.HGS - Hinduja Global SolutionsKingston, JamaicaCustomer Service Representative09/2022 - 12/2023Answered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Maintained detailed records of customer interactions, transactions and comments for future reference.Performed administrative tasks such as ling paperwork, updating databases and generating reports.Identied areas of improvement in customer service processes and suggested changes accordingly.Developed strong relationships with customers by providing personalized assistance and support.Tracked orders from start to nish to ensure timely delivery of goods or services.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Remained calm and professional in stressful circumstances and eectively diused tense situations.Answered inbound calls, chats and emails to facilitate customer service. Developed strong customer relationships to encourage repeat business. De-escalated problematic customer concerns, maintaining calm, friendly demeanor.Asked probing questions to determine service needs and accurately input information into electronic systems.Informed customers about billing procedures, processed payments, and provided payment option setup assistance.Engaged in conversation with customers to understand needs, resolve issues and answer product questions.Kept records of customer interactions or transactions, thoroughly recording details of inquiries.Supported sales team members to drive growth and development. Updated databases with new and modied customer data. Conferred with customers by telephone or in person to provide information about products or services and take orders. Collected deposits or payments and arranged for billing. Adjusted bills and refunded money to resolve customers' service or billing complaints.Promoted available products and services to customers during service, account management and order calls.Assisted customers with price checks, lifting heavy items and addressing other inquiries.Distinction College Jamaica, VTDiploma in LPN09/2022Innswood High School Jamaica, VTGED06/2016Education and Training |
