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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Salisbury MDhttps://LINKEDIN LINK AVAILABLE SUMMARYExperienced financial services professional with expertise in mortgage loan processing, operations support, retail banking services, and customer service. Diverse experience includes staff supervision and training, ATM operations and customer dispute resolution. Key strengths include being a team player who is detail oriented, taking self-initiative and reliability. Certified Underwriter, acted as coach for junior processors. PROFESSIONAL EXPERIENCECareer Break May 2022-Present Laid off due to cutbacks in Congressional funding Successfully prepared for and passed Maryland State license exam for health and disability insurance (Valid through 2025) Served as juror and election judge in Wicomico County Studied to update office skills such as MS Excell Brillient Corporation (Remote Position) October 2020May 2022 Loan Processing Assistant Reviewed and approved EIDL Loans as an SBA Contractor Advised borrowers on loan terms, available options, and any questions or concerns Obtained all necessary documentation needed for final loan approval Reviewed underwritten files to obtain necessary additional documentation Cato Gas and Oil, Salisbury MD November 2018March 2020 Office Clerk (Contracted with Express Employment Pros) Coordinated monthly statement mailings Processed customer payments by phone and in person Processed month-end GL reports for CFO Answered incoming calls and directed to proper channel Generated invoices for walk in customer salesS. Neff, Page 2SunTrust Mortgage, Salisbury, MD May 2016 September 2017 Mortgage Loan Processor (Contracted with Alluvion Staffing) Thoroughly reviewed incoming files for completeness and program compliance Reviewed post-closed mortgage loan documentation for compliance and accuracy. Reviewed loan files to ensure compliance with all state and federal lending regulations. Compared closed loan parameters to investor and portfolio product guidelines. Assisted in auditing process to maintain compliance according to Mortgage Investor or government agency guideline requirements and effectively communicated any issues to appropriate parties. Managed pipeline of loans, responsible for loan origination and servicing functions. First Savings Mortgage, Bethesda MD March 2015July 2015 Loan Processor Incoming Processed all types of loans with a high concentration on conventional Thoroughly reviewed Advised borrowers of loan approval and items needed for final approval Managed Incoming files for completeness and program compliance, Ordered income and employment verifications,requested insurance Reviewed appraisals and interacted with appraisers to obtain any needed revisions Capital Bank, Rockville MD April 2014 December 2014 Loan Processing Assistant Served as coordinator with borrowers, attorneys and insurance companies Assisted lenders with all phases of their jobs Prepared packages for submission to financial analysts for spread reviews Saved and printed files for lenders to arrive at meetings prepared Interacted with appraisers to obtain updated licenses and insurance Prosperity Home Mortgage, Rockville MD August 2013February 2014 Mortgage Loan Processor Thoroughly reviewed and processed submitted by assigned loan office to regional operations center including verifications of assets, income, rental history Advised borrowers of loan status and items needed for final approval Provided guidance to borrowers regarding needed conditions and followed up with them to insure receipt in time for review to meet closing date Ordered case numbers, insurance and payoffs Assisted other processors with assigned loans during peak volume times |
