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Candidate's Name , Ph.D., MBAEMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYExperienced change agent, bridge builder, strategic partner developer, project director, transformation leader, workforce development leader, and MBA professional offering fresh perspectives, creative solutions and out-of-the box ideas. Over 20 years of increasing responsible experience specializing in a rich mix of management including nonprofit and for-profit management, marketing, contract oversight, strategic planning, project management, grant administration, case management, WIOA workforce development (adult, seniors, and youth), understanding ADA compliance, training, database (Salesforce, Hubspot, Airtable) experience, and career planning with the ability to assist any company in achieving and/or exceeding its organizational goals.CORE SKILLS/COMPENTENCIESManagementContract Administration and OversightQuality Assurance/ComplianceP & L/BudgetingStrategic PlanningCapacity BuildingWorkforce DevelopmentCustomer ServiceCRM DatabasesPROFESSIONAL WORK EXPERIENCE03/24  09/24Program DirectorKRA CorporationDirect oversight of five contracts consisting of TANF/Adult, TANF Youth, Supplemental Nutritional Assistance Program (SNAP), Jobs Access Reverse Commute (JARC), and Employ Prince Georges totaling over $3 million dollars in revenueManagement of 18 employees consisting of Operations Manager, Career Agents, Retention Coordinator, Business Services Representatives, Youth Career Coaches, Snap Coordinator, Workshop Facilitator, and Senior Quality Assurance CoordinatorPresented benchmark outcomes to senior leadership at monthly operations meetingsFacilitated weekly performance outcomes meetings to senior quality assurance leadersSupervised weekly invoicing and supporting documentation to funder07/2022  02/2024Manager, Business Solutions & Employer PartnershipsPer ScholasGrew the Per Scholas brand in the National Capital Region (NCR) marketplaceBuild trust and collaborative relationships among all stakeholders within the local business and technology communitiesProvided Business Solutions consulting to area employers and graduate studentsTaught professional development training courses to learners10/2020  03/2022Director of Services, Advocacy and PolicyNational Federation of the BlindDirect oversight of 2 departments within the organizationPrepared and monitored strategic plansNegotiated and managed service contracts for 50 states to include Hawaii, Puerto Rico, and DCManaged the retail store and processes to include purchase orders, invoices, and inventory controlPrepared weekly/monthly reportsHired and trained new employeesEngaged with NFB-NEWSLINE subscribers, sponsors, and content providers as needed05/2018 to 10/2019Program DirectorGrant Associates, Inc.Directed Young Adult Opportunity Center as the prime contractor for Montgomery County GovernmentManaged case manager team responsible for intake/admissions, enrollment, and case management for at-risk youth (16  24) who face barriers to employment, training, and industry certified credentialsManaged $1.5 million dollar department budget to include P&LTracked and pulled data from State System in order to determine weekly, monthly, and annual goals based on the funders requirement to satisfy contractMet weekly with CEO, VP of contract and Senior Manager to discuss efforts to outcomesParticipated and attended consortium, funder, employer, and partner meetings02/2018 to 05/2018Employment Program ManagerCatholic CharitiesManaged the Client Services and Employment Department for at-risk and hardest to serve populations.09/2015 to 0 8/2017 Account ManagerCenter for Urban FamiliesDeveloped new employer partnership opportunities for members and alumniManaged and grew Customer Relationship Management (CRM) database for employer leadsDevised and implemented recruitment strategies to grow and retain existing employer partnersImplemented workforce strategies to prepare members for viable job opportunitiesTaught Back to Business (B2B) Basics Curriculum to persons seeking career advancementConducted quarterly trainings/workshops, interview/hire sessions and in-house job fairs for membersPartnered with States Attorneys office for at-risk youth in the AIM to Be More Program01/2013 to 07/2014Director, Partner RelationsMaryland Food BankManaged the timely evaluation of prospective and existing partner agencies of the Maryland Food Bank Results: Grew MFB partners grew from 110 to 230 during my tenureOversaw monitoring of all agencies and ensure completion in a timely and effective manner ensuring compliance with MFB and Feeding America. Results: 95% of current partners were deemed compliantManaged State and County Food grants for existing partners and provided audit info to city/county government representativesGathered organizational data to VP of Programs, senior team and external resources as requested. Results: Statistical data regularly reported to CEO, Feeding America, senior team members and grant fundersRELATED EXPERIENCEMayors Office of Employment DevelopmentGeneral Manager, Employ Baltimore DivisionAnne Arundel Community CollegeAdjunct Faculty/Job DeveloperAnne Arundel Workforce Development CorporationManager, Youth ServicesEDUCATIONUniversity of Family Bible Institute College and SeminaryPh.D., PhilosophyMasters Degree (MBA) in Business Administration (Management)Morgan State UniversityBachelor of ScienceMental HealthMorgan State University