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Click here or scroll down to respond to this candidateA L E X A NDRA V. BUCIOSolon, OH Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE P R O F E S S I O N A L S U M M A R YHighly accomplished manager with a professional track record in mentoring, leading, and motivating a high performing team. Resourceful thinker with strong integrity and a performance history of delivering tangible results. Collaborates with individuals at all levels of an organization. Identifies opportunities for improvement and implements innovative solutions to resolve issues, while minimizing the use of company resources to maximize profitability. Able to provide quotes, oversee programs, conduct audits, and develop strategic plans to support an organizations goals. Bilingual fluency in English and Spanish with the ability to communicate with a diverse group of individuals.CORE COMPETENCIESCandidate's Name
Regulatory ComplianceClient Relationship ManagementPlanning and OrganizingMaterial HandlingProcurement and PurchasingLogisticsFleet OperationsConflict ManagementAccount ManagementSupply Chain ManagementCross-Functional CollaborationEnvironmental SustainabilityTeam Building & LeadershipCustomer ServiceClaims ProcessingProblem SolvingBilingual CommunicationPROFESSIONAL EXPERIENCEINDEPENDENT CONTRACTOR 2020-PRESENTInternational Sales Consultant / TranslatorTranslate information, data, documents, and content from English to Spanish and Spanish to English for diverse audiences. Provide interpretation and transcription services to corporate clients. Successfully translated more than 200 projects, ranging from documents to websites. Facilitated concurrent translation during corporate meetings so that English-speaking professionals could participate in Spanish language events. Develop and execute strategies to steadily drive sales and business growth for clients. IER FUJIKURA COMPOSITES, MACEDONIA, OH 2019-2020Account ManagerCultivated long-term, positive relationships with key clients and assisted Global Sales Manager with pricing and customer accounts. Handled all facets of key customer accounts through customer calls and visits. Oversaw the CSR expedited orders, quotes, complaints, and assisted accounting with overdue invoices. Negotiated prices, including air shipments, and material price increases to reduce costs. Acted as primary contact to resolve all delivery and other complaints when CSRs were unavailable, ensuring 100% customer satisfaction. Analyzed annual contracts and proposed increases as required. Recommended delivery strategies based on insert lead-time constraints. Proposed minimum insert buys based on coverage from customers.PRESSURE COMPONENTS, SOLON, OH 2018 2019Regional Sales ManagerOrchestrated sales operations by developing strategies to consistently achieve or surpass targets, building and leading a high performing sales team, and directly supervising 12 Sales Representatives. Developed and managed an efficient domestic and international distribution network. Contributed to the implementation of innovative sales tactics to increase overall sales. Designed and executed a program that benefited all sales staff, improving productivity by 35%, while significantly increasing communication and sales opportunities. Coached and mentored the sales teams, and encouraged professional development to strengthen performance. Collaborated with the Department Manager to create open business opportunities. Participated in trade shows and regional meetings to cultivate new business relationships. Created a LinkedIn account in Spanish to target new and existing customers in Mexico and Latin America, generating 20% new business within a two-month span.Alexandra V. Bucio Page 2JOHNSON CONTROLS, STRONGSVILLE, OH 2017 2018Business Development ExecutiveForged long-term, trusting partnerships with key stakeholders and developed new prospects through lead generation and lead qualification, sales presentations, and marketing strategies. Educated customers on products or services that would best meet their requirements. Created proposals that aligned with the designed sales plan. Developed strategy to exceed yearly target within first two months of tenure, surpassing 100% goal and reaching 362% of annual quota. Cultivated strong, trusting relationships with key stakeholders to enhance business growth and retention, winning back a dissatisfied customer and securing that customers $22K+ monthly business. TOWLIFT, INC., INDEPENDENCE, OH 2014 2017International Sales ManagerEstablished positive relationships with international clients. Applied consultative selling approach to educate global clients on industrial equipment products. Consistently met or exceeded sales goals, continuously penetrated international markets and enhanced new business development. Effectively managed accounts to ensure prominent levels of customer satisfaction. Successfully expanded the company from a domestic-based organization to an international corporation. Developed strategy to generate more than $1M in revenue first year, increasing sales by $650K. Grew customer base by 40% by establishing rapport and customer loyalty. Identified target markets and developed strategic sales plans to increase revenue by $450K. Applied innovative selling techniques, offered consolidated shipments, and negotiated specific terms to improve sales by an additional 20%. Increased market share by 25% in the first year. Created and executed an online bilingual training seminar to teach new customers the overall basics of safety and forklift operation techniques.RUSSELL EQUIPMENT CO., TWINSBURG, OH 2002 2014International Sales ManagerEstablished positive relationships with international clients and agents. Worked closely with individuals from diverse backgrounds, cultures, and ethnicities. Applied consultative selling approach to educate global clients on products and services that would best meet their needs. Generated more than $3M in revenue in two years, exceeding revenue target. Launched a Spanish website which generated 10K new leads and referrals. Established a global client base of 450+ and implemented improved import/export processes for 15+ countries. Procured equipment from Mexico and exported US equipment internationally to increase profitability. Developed a system to consolidate orders and set up a time and money saving option for international clients. Awarded salesperson of the year three consecutive years (2011, 2012, 2013). EDUCATION CERTIFICATIONSBachelor of Arts, Spanish and International Studies, Kent State University, Kent, OH Certifications and Training:Department of Transportation CertificationIMGD CertifiedFire Alarm Certification TrainingInternational Business Seminar American Export Trade Institute Motivational Speaking and Sales Peak Performance Export Marketing: Strategies, Outlook and Opportunities CAFTA DR New Legislation Impacting US CompaniesUS Customs Commercial Service Department of Commerce Seminars Mexican Business CentersIndustrial Asset ManagementTariffs and Trade NetworkGlobal Trade Compliance Professionals |
