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Click here or scroll down to respond to this candidateCandidate's Name
Blaine, MN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDependable, trustworthy, hardworking customer service focused office support professional, who is a team player, has great integrity, strives to meet and exceed agency goals through time management while providing excellent customer service to a company. Authorized to work in the US for any employerWork ExperienceLicensed In-Home Daycare ProviderJessica's Daycare-Blaine, MNMay 2023 to PresentCPR/First Aid/AED for adult & infant/childSUID's trainingBehavior Guidance trainingOrganized group activitiesManaged in -home daycarePlan & make nutritious meals & snacksCommunicated openly & professional with adults about child day Maintained yearly business recordsComplete continuing education yearlyDSP (Direct Support Professional)Accra Care-Lino Lakes, MNPresentFirst Aid/ CPR and AED certifiedTeach, practice and provide support for daily living skills Maintain continuing education yearlyTransport client to activities in the communityWork with clients on Person Centered carePlan reachable goals/ work to reach & complete goals Branch CoordinatorApria HealthCare-New Brighton, MNMarch 2018 to May 2023Create work orders for medical devicesTake incoming phone callsand transfer them to their desired location Track orders to maintain salesMake calls to inquire on outstanding invoicesSubmit orders to the correct insuranceMaintain customer informationPersonal Care AttendantLife Works-Eagan, MNJune 1994 to March 2023First Aid/ CPR and AED certifiedTeach, practice and provide support for daily living skills Manage daily hygiene of clients.Administer medications and Range of Motion.Complete continuing education and testing to maintain PCA Certificate. Maintain up-to-date medical records through charting in client files Customer Service SupportBerger Transfer & Storage, Inc.-New Brighton, MNAugust 2017 to March 2018Prepared routes for delivery of merchandiseReceived incoming calls from customers and businesses Made outgoing calls to customers to provide delivery information Received merchandise from many different companies Office and Administrative Specialist - Human Resource Minnesota Department of Transportation-Saint Paul, MN October 2016 to August 2017Office and Administrative Specialist - Human Resource training department Register employees for various trainingsManage, enter and file employee transcripts and training class rosters Knowledgeable with MnDOT programs - Pathlore and ELM Process DIOR's to encumber funds for trainingAnswers all calls and emails in a timely mannerHandle a diverse workforce with dignity and compassion Insurance Sales RepresentativeState Farm Mutual Automobile Insurance Company-Coon Rapids, MN August 2011 to October 2016Provide courteous and prompt customer service through management of daily office activities through emails, memos, phone calls and appointmentsIncrease retention and decrease agency lapse/cancellation ratio. Process and pay small claims for customers.Verify accuracy of billing data, revise errors, and process payments for service. Office expert in use of fax machines, copier, printer and shredder. Complete Continuing Education to maintain license in Property, Casualty, Life and Health. Can maintain answering incoming multiple lines, responding to emails and completing daily work Process intake application for insurance quoteEducationHigh school diplomaIrondale High School - New Brighton, MNJune 1996GeneralsCentury College - Maplewood, MNSkills Microsoft Word (10+ years) Microsoft Powerpoint Retail Sales (10+ years) Cold Calling (5 years) Medication Administration (10+ years) Data Entry (10+ years) Insurance Sales (5 years) Outside Sales (5 years) Clerical experience (10+ years) Customer Service (10+ years) Home Care (10+ years) Filing (10+ years) Inside Sales (10+ years)Languages English - FluentCertifications and LicensesAnoka County Adult Foster Care LicenseApril 2020 to January 2023Provide safe short term care to adults 18 and older with mental and physical delays. Guide and teach adults daily living skills that can be used in there own life situations. Practice and encourage person centered living when at all possible to promote life decisions. Maintain routine, balance and stability well letting them have space.Anoka County Children's Foster Care LicenseApril 2020 to July 2024Provide safe short term care to children of all ages and abilities. Provide a loving and stable environment. Having knowledge and research what can and should be done to help the child with any mental or physical issues.CPR CertificationMarch 2024 to March 2026American Red CrossAdult, Child & Baby First Aid/CPR/AEDFirst Aid CertificationMarch 2024 to March 2026American Red CrossAdult, Child & Baby First Aid/CPR/AEDMN Department of Commerce Insurance LicenseSeptember 2012 to April 2022Maintain continuing education so I can have up to date knowledge of Accident & Health and Life insurance. License no. 40304043Anoka County Daycare license #1114586May 2023 to April 2025Driver's License |
