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ContactEMAIL AVAILABLELINKEDIN LINK AVAILABLEmichaelpuchall (LinkedIn)Top SkillsApparelCRMSalesMichael PuchallSeeking Sales Operations with a progressive organization Fort Lauderdale, FloridaSummaryInvolved in project management, strategic planning, sales support, logistics, and marketing.Strong understanding to oversee and ensure efficient operations within an organization.Develop strong relationships with customers, connecting with key business stakeholders and executives. ExperiencePersist CommunicationsOffice OperationsFebruary 2017 - Present (3 years 2 months)Miami/Fort Lauderdale AreaProduce project reports as requested.Coordinated with external vendors.Assess customer feedback to associates on improvements and achieve higher customer satisfaction.Responsible for providing leadership,involved in important policy and strategic decisions and procedures.Handle specific type of intake calls, copy editing and administrative support. Work with senior stakeholders.Work with cross functional team members to determine value,mission and plan for short and long term goals.Build alliances and partnerships during trade shows. Teijin Frontier USASales RepresentativeJanuary 2014 - January 2017 (3 years 1 month)New York, United StatesTotal volume =5million plusResponsible for contacting and meeting with potential buyers Identify and target prospective customers using Linked In, in house CRM and Networking.Inform customers about products, prices, and credit terms. Recommend products to customers based on their needs and interests, Page 1 of 3Negotiate contracts, credit terms, arrange deliveries and provide support to customers after the saleMonitor the textile market and stay informed about latest trends Zelouf International Corp.Sales Consultant2010 - February 2013 (3 years)New York City- years of sales experience and customer service experience in the wholesale/ retail environment- skilled interpersonal communicator both written and verbally- managed major accounts including Tahari, RM Richards and Badgley Mischka- computer skills in Window's based applicationsPrintmaker InternationalCustomer Service Representative/ SalesJuly 2004 - January 2010 (5 years 7 months)- communicated 24/7 with major accounts including Federated/Macy's Tahari- developed and built account relationships- made sure that customizers stayed satisfied and loyal- kept company and contacts organized- paid attention to details to ensure every order was high quality Cameron Industries IncSales ExecutiveApril 1999 - June 2004 (5 years 3 months)NYC- in charge of client relationships within Cameron Industries- sold product to a variety of accounts in wholesale and retail EducationNYU School of Continuing EducationArt History, Criticism and ConservationLawrence High School (1973 - 1976)Nassau Community CollegePage 2 of 3Associate of Arts (A.A.), Communication and Media Studies Page 3 of 3