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Call center repJackson, MSEMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCSR - Customer Service RepresentativeYoungWilliams-Jackson, MSPresentTaking inbound calls and also sending messages to the case worker on the client's behalf and also solving all of the client needs while on callShift LeaderSmoothie King-Clinton, MSJuly 2022 to November 2022I make smoothies and also i count deposits and registers and i also do the inventory for the store ... And i also make sure the store is clean and also i prepped the products thats have to be prepped before the end of my shift... And i also make sure we have enough retail on the shelf and make sure everything is stocked Sales repBluegreen Vacations-Jackson, MSMay 2021 to November 2022I sale travel packages to people who like to travel ... Call Center RepresentativeGeneral growth properties-Ridgeland, MSApril 2013 to July 2014Responsibilities call customers and selling lifeinsurance. Accomplishments I have learned a lot and I learn how to engage in conversations with the customers and get to know them like family and not a person I would just try to sell something too. Skills used well when my come in automatically assume it's the person because if it's not I will apologize and then ask who am I speaking with.Cashier/Customer ServiceKroger-Jackson, MSMay 2008 to July 2010Responsibilities checking customers out and making sure my area stayed neat at all times.Customer Service RepresentativeGeneral growth properties-Jackson, MSJuly 2004 to May 2007Taking orders and also answering calls and transferring them. Walmart supercenterPearl ms10-16-2016 - 09-26-2017Checking out customers and greeting them.EducationDiplomaWinfield High School - Jackson, MSAugust 2000 to June 2003Some High SchoolSkills Call Center Customer Service CSR Customer Care Customer Support Outbound Sales Cold Calling Telemarketing Insurance Sales English Daycare Inside Sales Front desk Retail sales Salesforce Upselling Business Development Shift Management Direct Sales Negotiation Assistant manager experience Restaurant experience Store management Documentation review Presentation skills Sales Computer skills Office experience Multilingual Fraud Typing Computer skills Organizational skills Customer service Microsoft Office Microsoft Excel |