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PHONE NUMBER AVAILABLE EMAIL AVAILABLEWORK EXPERIENCE:Cafe Colette, Brooklyn, NY June 2023-PresentFOH Server + Private Events Delivers exceptional service for dinner parties up to 40 people Manages over 20 tables at a time, upholding a calm and professional demeanor during peak service hours Efficiently utilizes and trains new hires on the POS and reservation programs Scheduling private parties and large reservations while hosting and seating walk-in guests ONE YOGA HOUSE, Brooklyn, NY June 2023 -December 2023 Front Desk Assistant Enrolled guests and new clients into classes and workshops Sold memberships and retail items with Stripe and MindBody, updating inventory on a daily basis Prepared special events in the studio by setting up sound, lighting and equipment Ensured safety, cleanliness and atmosphere of the studio Yoga Brain, Kansas City, MO May 2020 June 2023Director of Operations Directed 50+ events, scaling from private parties, weekend retreats, corporate functions, fundraisers and weekend festivals Directly supervised event staff of 50+, including volunteers, vendors, facilitators, performers and press Developed a brand from the ground up, scaling over 4k social media followers and 1k email recipients in the first year Organized logistics for groundskeeping, lodging, and hospitality Negotiated contracts with talent, site workers, venues and vendors Arranged travel logistics and accommodation for talent, private parties and VIP guests Managed all ticketing, invoices and budgeting spreadsheets Designed all content marketing, including website, email campaigns, social media and print materials Scheduled programming for festivals which included over a dozen classes, workshops, activities and live performances Collected monetary and product donations from participating sponsors Acquired fire, sound, and gathering permits from the state, along with proper insurance Responded to inquiries from guests ranging from eight to six hundred Managed all press and media, pitching journalists press releases which landed Yoga Brain in a dozen local news articles Created all documents, presentational materials, expense reports, pitch decks, and spreadsheets Balloon Wonderland, Kansas City (Project) March 2021 - August 2021 Director of Operations Worked directly with the Art Director and Talent Acquisition team for a three-month art exhibition Corresponded with event venues, the art team, influencers and press from development to execution of the event Designed marketing materials for social media, web design and print materials Developed wellness programming with yoga and dance classes within the first month of launch Organized promotional events and wrote press releases for TV and digital print media reviews Safety Culture, Kansas City, MO June 2018 June 2019 Office Manager Managed all administrative and logistical tasks for an office of 40 employees Executed all ordering and errands for the office, including meals, equipment, and office materials Planned and organized internal meetings, national conferences, office parties and quarterly seminars Performed all receptionist duties for the office, including scheduling appointments and meetings, booking travel arrangements, managing agendas, handling mail and email, purchasing/sending gifts, and acting as the main liaison between client and all personal and professional contacts Prepared onboarding for new employees by setting up office supplies, credentials and paperwork Managed and executed wellness initiatives with internal programming and events EDUCATION:Xavier University, Cincinnati, OH Graduated 2014Bachelor of Science, Public RelationsWomens Division I SwimmingSKILLS:Microsoft Office Suite, Event Production and Coordination, Office Management, Scheduling, Customer Service, Travel Logistics and Arrangements, Talent Acquisition, Project Management, Presentations, Marketing, Writing & Communications |