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Candidate Information
Title Customer Service Delivery Driver
Target Location US-FL-Hollywood
Phone Available with paid plan
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mondiesthubert37@Mondie gmail.com Sthubert Miami, FL PHONE NUMBER AVAILABLEWORK HISTORYHome Health Aide at Wing of an angelStreet Address /1970 - 01/1970 (0 months)Delivery Driver at Miami Fast courierStreet Address /1970 - 01/1970 (0 months)at HHA01/1970 - 01/1970 (0 months)Daily Home carehha HHA Miami, FLCustomer Service Representative at Home Depot01/1970 - 01/1970 (0 months)Cashier Team Lead at Walmart01/1970 - 01/1970 (0 months)Miami, FL ADL support Interpersonal Communication Community activities Florida Driver s License Documentation Knowledge of state regulations at Medical Charting Patient Transport01/2019 - Current (6 years)Medical Charting Patient Transport Client safety and first aid Housekeeping January 2019 to Current Provided personal care services, such as bathing, dressing, and grooming patients in their homes.Assisted with ambulation and mobility around the home or outside for medical appointments.Performed light housekeeping duties, including laundry, changing bed linens, cleaning bathrooms, and vacuuming.Monitored vital signs such as pulse rate, temperature and blood pressure of patients when necessary.at03/2016 - 05/2023 (7 years)Received daily delivery instructions and route assignments from dispatch. Maintained accurate records of goods delivered and collected payments as required.Adhered to all applicable traffic laws while driving delivery vehicle. Communicated regularly with dispatch regarding any delays or issues encountered on routes.Provided excellent customer service by answering inquiries about products or services being delivered.Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.at02/2007 - 01/2019 (12 years)Organized client s personal items for easy access during daily activities. Observed changes in client s physical or mental condition and reported any changes immediately to supervisor or case manager. Provided emotional support and encouragement to clients who were ill or had disabilities.Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.Changed bed linens regularly ensuring a clean environment for the client at all times.Accompanied clients on errands outside the home such as shopping trips and doctor visits.at02/2017 - 02/2018 (1 year)Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Answered customer inquiries and provided accurate information regarding products and services.Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.Developed strong relationships with customers by providing personalized assistance and support.at03/2013 - 02/2015 (2 years)Maintained a clean work environment by sweeping floors and wiping down counters regularly.Assisted customers with locating items within the store when requested. Supported other teams when necessary, such as stocking shelves or bagging groceries.Answered customer questions and provided store information. Scanned, priced and bagged customer groceries quickly to keep lines moving.EDUCATIONGraduated 1970Technician (PCT) Program Health SciencesHaitiGraduated 2000High School DiplomaGraduated 2010Patient Care TechnicianSKILLSCritical Thinking, 0 yearProblem Solving, 0 yearEmotional Intelligence, 0 yearLANGUAGESEnglish, Native/BilingualSOCIAL NETWORKSFacebook, https://Since 2004Twitter, https://Omaryussufkias772@gmail.comLinkedin, https://LINKEDIN LINK AVAILABLE ABOUT MEI served in the militaryI have a drivers licenseI have management experience : 15 yearsI have a security clearance

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