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Click here or scroll down to respond to this candidateCandidate's Name , MBA PMPEMAIL AVAILABLE PHONE NUMBER AVAILABLE Dacula, GAhttps://LINKEDIN LINK AVAILABLESUMMARY Accomplished Senior Technical Program Manager with 19 years of experience; adept in leading cross-functional teams and deploying Agile methodologies to deliver strategic initiatives. Proven track record in AI model development, SaaS deployment strategies, and managing multi-million dollar budgets. Seeking to leverage expertise in program execution and stakeholder management in a Senior Technical Program Manager role. WORK EXPERIENCE NTT DATASenior Technical Program Manager, Digital Transformation 2022 - 2024 Led integration of cross-functional teams to deliver strategic initiatives, maintaining alignment with stakeholder objectives and coherence across multiple workstreams. Translated client requirements into actionable project plans, employing Agile methodologies to ensure solutions met specified needs. Directed the development and launch of an AI model, resulting in a 20% increase in transaction sales in the first year. Devised a workforce management SaaS deployment strategy, achieving annual payroll cost savings of $12 million.MARTASenior IT Program Manager, Department of Technology 2020 - 2022 Directed an IT Project Management Office, ensuring the seamless execution of project-based initiatives and enhancing cross-departmental collaboration. Oversaw the adoption and implementation of standard operating procedures and project management frameworks by a team of project managers. Managed product backlog and task prioritization for a software analysis team, facilitating the development of a new Point of Sale system RFP. Delivered comprehensive program evaluations and progress reports to the Chief Information Officer and other key stakeholders, improving transparency and collaboration.KORE WIRELESSSenior Client Manager, Sales 2019 - 2020 Managed strategic client relationships to enhance retention and create new revenue opportunities. Facilitated the closure of a significant agreement, contributing $2M to the company's financial growth. Collaborated on proposal development and negotiated contracts up to $1M, integrating additional services to meet client needs. AT&TSenior Program Manager, Internet of Things (IoT) 2016 - 2019 Managed the implementation of several IoT solutions, ensuring deployments stayed within a $10M budget across various cities. Oversaw product backlog and prioritization, aligning project deliverables with strategic business objectives and directed User Acceptance Testing. Provided Executive Leadership with regular project progress updates through detailed qualitative and quantitative presentations. Senior Project Manager, Mobility PMO 2011 - 2016 Developed and executed a firewall upgrade program, managing budget and resources to ensure uninterrupted service delivery. Conducted evaluations to identify process efficiency enhancements, resulting in strategic improvements. Provided analytical support and guidance to project managers, enhancing cross-functional collaboration and program success. Senior Project Manager, Consulting & Strategy 2010 - 2010 Directed the successful launch of key mobile devices, contributing to a 9.9% rise in wireless revenue. Coordinated the IT Holiday Readiness Program, delivering critical metrics to executive leadership, aiding in a net gain of 2.8 million wireless subscribers. SCIENTIFIC GAMESProject Manager, Research & Development 2005 - 2009 Managed the end-to-end implementation of point-of-sale lottery terminals, resulting in the deployment of systems valued at $5 million. Coordinated the integration of hardware and software solutions across 950 retail locations, improving operational efficiency and customer engagement. Oversaw the financial management of technology assets and directed software development projects with budgets totaling more than $2.5 million. EDUCATION Keller Graduate School of Management of DeVry University Master of Business Administration (MBA)Atlanta, GADeVry UniversityBachelor of Science: Electronic Engineering of Technology Atlanta, GACERTIFICATIONS AWS Certified Cloud Practitioner In Progress, ETA: 2024 Gen AI Foundation Certification 2024SAFe Product Owner/Manager (POPM) 2023Certified Scrum Product Owner (CSPO) 2022Certified Scrum Master (CSM) 2020Project Management Professional (PMP) 2009SKILLS C-Level Communication Emotional Intelligence Budget Management Agile Methodologies Software Development Lifecycle (SDLC) Risk Management and Mitigation Performance Metrics and KPI Tracking Change Management Conflict Resolution and Negotiation Technical Road Mapping and Planning Persuasive Skills Vendor Management Digital Transformation Strategy Development & Execution Leadership Negotiation Budgeting Recruiting Relationship Building Proposal Writing Problem-Solving Strategic Planning Project Management Cross-Functional Team Leadership Communication Risk Management Technical Understanding Stakeholder Management Cross-functional Team Leadership Continuous Improvement Budgeting and Forecasting |
