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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Spitz Farm RoadQuincy, Florida Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAbilities SummaryData EntryMS Office ProductsTypingCustomer ServiceOffice EquipmentFiling SystemsDocument TrackingInformation VerificationEmployment HistoryOPS Regulatory Specialist III 04/2024 to present Department of Business Professional RegulationsNavigate and access databases: Versa Regulation and OnBaseProcess Delinquent Release records and funds in Versa Regulations for alcohol beverage licensure.OPS-Staff Assistant 11/2023 to 04/2024 Florida Commission of Offender ReviewAnswered multi-line telephones.Routed calls to the appropriate section or personAttended inmates hearings.Scanned documents to the appropriate folders on the K-Drive, CMS, and OnBaseMaintained calendar for appointments/ prepared, sent, and retrieved emails from MS OutlookPrepared and sent parole and clemency hearing notices and letters to victims by mail.Navigated and accessed databases: CDC, OnBase, DAVID, CLEAR, and BPPEntered time in People FirstTook letters to the 3rd floor for stamping and mailing.Performed QA on documents that are in the inmates file for review.Accountant IV 09/2022 to 05/2023 Department of HealthOperated the computer and 10-key calculator.Received and researched WIC invoices, verify dates, core vs non-core items, unit price and purchase order numbers.Audited invoice amounts for errors or discrepancies.Entered invoices daily into the WIC Fiscal DatabaseMaintained spreadsheets for 51 and 70 transaction codes in Excel.Prepared WIC invoices for batchingAccessed and navigated through databases: FLAIR and WIC Fiscal DatabasePrinted out FLAIR Report for transaction codes 51 when SPIA reimbursements are coded and keyed.Regulatory Specialist II 02/2022 to 09/2022 Department of Business Professional RegulationsReviewed applications and supporting documents for Cosmology, Nail, Facial, and Full Licensure.Made sure the appropriate fees are paid and deficiency letters are imported into the database: On Base.Sent applicants deficiency letters from Microsoft Word regarding documents needed to complete their profile.Prepared refunds for applicants who overpaid, or fees needed to be return to them and timesheet in People First.Operated copier and computer.Attended training.Navigated and accessed databases: Versa Regulations and On Base.Court Specialist I 03/2021 to 02/2022 Leon County Clerk of CourtsOperated computer, printer, scanner, and copier.Navigated and accessed databases: Benchmark, JIS, CSE, and Judicial WebPrepared felony and misdemeanor documents for mailing and mailing labels.Attended court.Maintained timesheet in database: BANNER.Reviewed court documents for Judges signature and date and amount owed for Child Support in database: CSE.Sent correspondence to the petitioners, attorneys, and respondents by email: MS Outlook.Researched petitioners and respondents in database: JIS.Indexed and docketed documents in database: Judicial WebPerformed tasks in database Benchmark: entered case remarks, resetted cases, scanned and batched scan court documents, and printed case documents.OPS-Employment Program Specialist 12/2020 to 03/2021 Department of Economic OpportunityOperated computer, copier, and printer.Attended staff meetings and training through TEAMS.Prepared and maintained calendar/emails in MS Outlook, time sheet in People First, and production log in MS Excel.Navigated and accessed database: CONNECT.Made sure documents were going to the appropriate person / section.Prepared appeals correspondence to send to the claimants regarding their hearing.Accountant II 10/2020 to 12/2020 Agency for Healthcare AdministrationPrinted out OPC deposits from database: Laserfiche.Prepared and maintained MAR Reports in ExcelResearched Medicaid Provider, transaction id, and MAR number in database: FMMIS.Operated computer, printer, scanner, and copierEntered MAR deposits and perform billing adjustments in database: Enterprise and OPC deposits in database: FLAIR.Paid OPC Invoices in database: CAMS.Regulatory Specialist II 12/2019 to 10/2020 Department of HealthPrepared, sent, and retrieved emails in MS Outlook.Attended meetings and trainings.Operated copier, printer, computer, and 10-key calculatorReviewed applications for Medical Doctor, Training and House PhysiciansMade sure fees were paid for the type of licensure trying to obtain.Prepared deficiency letters in Word for the applicants to review.Accepted and reviewed documents for criteria meeting by the applicants.Labeled documents and exported documents to the database: AXIOM.Accessed and navigated through databases: LEIDS & AXIOM.Accountant II 08/2019 to 12/2019 Department of CorrectionsProcessed COPS and Regular deposits.Opened daily mail and sorted payments.Prepared remote deposits, daily vouchers to be processed which includes printing vouchers, pulling deposits that are included on voucher and setting up the voucher file, documents to send to collections, and Journal Transfers to be coded in FLAIR.Inputted COPS and Regular deposits in database: FLAIRPerformed quality review on all work processed through the Revenue Section.Filed completed vouchers and deposits daily.Provided information to personnel regarding salary reimbursements.Prepared, sent, and retrieved emails in MS Outlook.Attended meetings and trainings.Maintained spreadsheets in Excel regarding voucher information.Operated copier, printer, computer, and 10-key calculatorAccountant I 12/2017 to 08/2019 Department of CorrectionsOperated copier, scanner, computer, printer, folding machine, and 10-key calculator.Prepared, sent, and retrieved emails through MS Outlook.Accessed and navigated through databases: CDC and JPAY.Opened, sorted, and stamped COPS Mail.Prepared marked money documents and check order request.Disbursed and mailed COPS checks and remittance information to payees.Printed Inmate Trust Fund disbursement checks and victim notification letters for mailing.Responded to contacts from Field staff in Community Corrections and Institutions about deposits made in database: CDC.Performed data entry.Maintained all accounting records including bank reconciliations and Novitex Reconciliation Report in ExcelFiscal Assistant II 08/2017 to 12/2017 Department of CorrectionsOperated copier, scanner, computer, and printerPrepared, sent, and retrieved emails through MS Outlook.Accessed and navigated through database: CDC.Folded checks and victim notification letters and prepared them for mailing.Prepared and maintained logs for deposits/refunds/ Novitex Reconciliation Report in MS ExcelTrained on marked money.Opened, sorted, and stamped COPS Mail.Administrative Support I 03/2017 to 06/2017 The Florida BarAnswered multi-line telephones.Attended staff meetings.Operated copier, scanner, fax, computer, and printerProcessed records requests.Opened, date stamped, made copies of advertisements/cash receipts daily.Maintained time sheet through the ADP System/calendar in MS Outlook/tracking in database: Lotus Notes/ numeric filing system for all advertisements.Prepared/sent/retrieved emails through MS Outlook/order requests for office supplies/call record requests in Lotus Notes.Distributed and retrieved mail from the main building.Entered files on the tracking database: Lotus Notes.Converted Adobe Acrobat Documents into Word DocumentsPerformed data entry in database: AS400.Closed out call record requests in Lotus Notes.OPS-Employment Program Specialist 07/2016 to 02/2017 Department of Economic OpportunityOpened, sorted, and extracted mail within the department.Operated copier, fax machine, computer, printer, and scannerAttended staff meetings and training.Maintained calendar/emails in MS Outlook and time sheet in People First/Share Point.Prepared production log in MS Excel.Trained employeesIndexed, scanned, researched, and processed reemployment documents in databases: CONNECT and File Net Capture ProAssisted the Quality Assurance Team & Return Mail Leader in checking, sorting, scanning, and archiving reemployment documents.OPS-Employment Security Representative 12/2013 to 07/2016 Department of Economic OpportunityOpened, sorted, and extracted mail within the department.Operated copier, fax machine, computer, printer, and scannerAttended staff meetings and training.Scanned and indexed reemployment documents in databases: CONNECT and File Net Capture ProMaintained calendar in MS Outlook and time sheet in People First/ Share PointPrepared error report/production sheet/F.I.R.R.E. Reports in MS Excel / emails in MS Outlook.Acted as a team leader to assist others in mail processing.Assisted the Quality Assurance Team in checking documents for errors.Researched and reviewed claimants information in databases: F.I.R.R.E. and D.A.V.I.D.Provided customer service by phone and educated claimants regarding determining eligibility, benefits, and laws.Customer Service Agent 03/2012 to 12/2013 XeroxProvided callers with balance and monthly statements.Attended staff meetings and training.Filed disputes on behalf of the callers for unauthorized transactions.Acted as a floor leader to assist other agents with irate callers.Issued callers EBT Cards as well as Debit MasterCard/Visa for Unemployment/Child Support FundsTransferred callers to the escalation department when dealing with other information needed from the client.Maintained and prepared time sheet in database: FEPS and PowerPoint presentations for trainingEducationTallahassee Community College A.S. Degree Business Administration 05/1998 |
