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Customer Service Front End Manager Resum...
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Title Customer Service Front End manager
Target Location US-MO-St. Louis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Blends academic training in Early Childhood & SPED, receiving my Associates in MAOM with hands-on experience in both the medical field and customer service leadership, to offer employers a track record of passionately and professionally delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business and healthcare settings. 105 Calbreath Ct. Florissant, MO 6303PHONE NUMBER AVAILABLE EMAIL AVAILABLE WORK EXPERIENCESSM Healthcare  traveling UC/ER oating RNTarget Corp  Guest Service Team LeadBabies R Us  Front end SupervisorEDUCATIONSt. Louis College of Health Careers  Associate in Applied Science 01/2019 to 08/2022, 711 Veterans Memorial Parkway Ave Patient triage, blood drawls, injections, vaccinations, P.O.C testing, Covid 19 swabbing, registering patients and insurance claims. Along side the Practioner on duty I helped to assess, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care. 02/2013 to 10/2020, Florissant, MOWorked with employees on customer service, skill building, and placement onto project opportunities that utilized their skills to make our front end run smooth as possible while also maximizing career growth experience. Interviewed job candidates and conducted new employee orientations and other onboarding activities. Trained employees on Guest services, Cashiering, Cash o ce, as well as responding to customer complaints. I created the schedule for 10 employees, while maintaining their performance levels higher than they had been for that store in over 10 years. 08/2009 to 02/2013, Hazelwood, MORegistry lead, made sure all supplies were stocked and tools worked properly. Made sure front end staff made guest comfortable with the features offered and throughly explained how they worked in their favor or what they were to have given to them. Scheduled and trained 15 front end cashiers and guest service employees, set up special events like Black Friday sales and holiday shopping experiences,as well as cash o ce.11/2018 to 06/2021Finished my MAOM that I was getting from Vatterot. Vatterot College  MAOMFlorissant Valley community College  Certi cate in Earlychild, Development & Special Education 11/2017 to 10/2018Medical Assistant with O ce Management05/2002 to 06/2005NAEYC certi edEarly childhood curriculumSpecial Education Courses

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