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Click here or scroll down to respond to this candidateCandidate's Name
Records Management TechnicianWashington, DC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Administrative Support/Customer Service. Administrative professional with numerous years of customer service experience with government, financial, medical and educational organizations. Excellent interpersonal communication, organizational, and follow through skills. People oriented with a compassionate, courteous, and customer-focused attitude. Authorized to work in the US for any employerWork ExperienceDocument SpecialistVASTec, Inc - Alexandria, VANovember 2021 to Present Prep, Scan and index as well as quality control of documents for various federal government entities Digitized documents and forms for return to off site facilities for storage or other services Shredded as needed and kept track of work with tracking sheets Used digital software to capture work and productivity Assist management with various special projects with deadlines Document preparation to include removal of any foreign objects that could hinder scanning Other duties include receiving, scanning, and indexing documents, verifying and uploading documents into databases, and storing and retrieving work files and records Finalize and prepare documents after indexing files or records for OCR Records Management TechnicianBarnAllen Technologies, Inc - Bethesda, MDDecember 2019 to April 2020 Providing archival support to include permanent records, historical documentation and long term-term records-keeping initiatives. Creating and maintaining records transfers, retiring of records, references requests, file plans, schedules, technical requirements, and performance measures. Processing records transfers, retrievals, and disposal requests. Preparing responses to allegations or records management non-compliance and inquiries. Performing daily operational support activities for records management non-compliance and inquiries. Performing daily operational support activities for records management to include: o Developing records management materials, spreadsheets, or presentations to support program offices o Maintaining records management SharePoint sites(s) content. Monitoring and coordinating records management compliance in keeping with all legal provisions as they may apply. Financial Clearance RepresentativeAerotek - Washington, DCMay 2018 to September 2018Registered patients for appointments upon arrival to clinic. Verified Insurance prior to office visit also obtained Authorizations and or Referrals if necessary Printed labels, armbands, orders and facesheets for various Cardiology Tests Routed Patients throughout the Hospital to their TEE,Echo,EKG,VAD and MRI appointments with Radiology, Heart and Vascular as well as Ultrasounds for the Heart. Arrive or no show status pending Patients for Scheduled Appointments. Update cases to reflect financial clearance and responsibility. Notate each case to show clear, not clear and state the reason, to complete financial clearance. Collect co pays for Specialist visits for various clinics. Benefits Verification SpecialistAmerisourceBergen - Rockville, MDNovember 2017 to March 2018Verify Patient Insurance InformationReport benefits investigation to Case MgmtUpdate Patient personal/medical demographics in database Create cases for Patients to determine eligibilty for free 60-day trials of high cost medication Verify Prior Authorization criteriaMedical Office AssistantAerotek - Washington, DCSeptember 2017 to November 2017 File slides for Pathologists Retrieve slides and specimen blocks for Pathologists and other personnel Mail out Pathology Reports to various Doctors' offices upon request Send Cytology Technicians to Departments to assist Pathologists in performing procedures Fax Patient reports to other Medical facilities Organize file room, created drawers and shelves to store slides for Pathologic purposes Benefits Verification SpecialistAmerisource Bergen - Rockville, MDNovember 2016 to March 2017 Collects and reviews all patient insurance information needed to complete the benefit verification process Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOP's Verification process to include electronic validation of pharmacy coverage and medical eligibility Identifies any restrictions and details on how to expedite patient Customer Service/CashierTHDHR - Oxon Hill, MDMay 2016 to October 2016 Greet customers as they arrive in the store and provided them with information regarding products and/or services Responsible for processing transactions in the form of cash, check, or credit card from patrons in exchange for building materials and home improvement services Scanned items, provided change, balanced drawer, and processed card transactions Accepted returns for refunds accompanied by receipt, and provided gift cards for merchandise Customer Service RepresentativeMidtown Personnel - Washington, DCFebruary 2015 to April 2016 Responding to customer inquiries and concerns, providing courteous and timely customer service Provides information to taxpayers on all business Income and real property taxes and related fees Answers all basic business registration, income and real property inquiries via telephone call center, in person, or written correspondenceHuman Resources Records AssistantDistrict of Columbia Public Schools - Washington, DC July 2014 to January 2015 File and scan loose documents in file room as well as to prepare them for Archiving Process new hire records for employees recently hired into the school system Retrieve files upon request for various departments as well as former, current and retiring employees who need access to their personnel files Using the file net system to research confidential data on employees needed for staffing purposes Correcting and entering data into DCPS database for the purpose of payroll as well as to create a permanent personnel file for each onboarding employee Patient Service CoordinatorAmerisourceBergen - Rockville, MDAugust 2013 to January 2014 Followed up daily with past and current Medicare and Medicaid recipients to attempt to collect past due and outstanding balances, prior to scheduling appointments, to avoid escalating cases due to non- payment Used Medical Manager to create patient charts for upcoming appointments, as well as to update the statuses of co-pays collected at time of office visit and for address and insurance Used Centricity to check patients in for appointments, create referrals for follow up visits with other doctors and specialists, and create lab orders for blood work as well as to assist in overall patient wellness Used Scan Sharp to scan, index and transfer personal documents into patient's files for review by the doctor Distributed HIPAA paperwork to each patient upon arrival to the clinic to protect privacy Rehab Service TechnicianH.I.M./Rehab Services - Washington, DCOctober 2012 to August 2013 Assist the records department in locating patient files for coding and for use in daily as well as upcoming appointments Use hospital database (AS 400) to enter and retrieve medical records information about patients coming to the rehabilitative services department for treatment Make charts for new outpatients as well as file charts in various offices after use by PT staff and other hospital personnel Access personal patient information through MediTech to locate the provider for the patients as well as to submit the proper documentation for past and present visits Administrative AssistantDepartment of Human Services - Washington, DCNovember 2011 to September 2012 Contacted clients as well as commercial insurance companies to determine responsibility for payments for insurance services rendered or upcoming treatment plans to patients on Medicare and Medicaid Provided general clerical and customer service duties as needed in the Service Center Assisted Program Manager and Section Chief in processing food, cash and medical program benefits Worked along with other staff members to resolve customer issues and inquiries Answered incoming and placed outgoing calls regarding Medicare/Medicaid insurance eligibility, mailed delinquent insurance account letters to allow patients to resolve account issues, accepted messages on behalf of the Program ManagerEducationBachelor's in Healthcare AdministrationSNHU Online - New HampshireJuly 2023 to PresentMedical Assisting ProgramSanford Brown Institute - Landover, MD2008 to 2010Nursing Assistant ProgramVMT Education Center - Washington, DC2003EMT Training Program - Washington, DC2000High School DiplomaFrancis Louis Cardozo Senior High1995Skills MEDITECH (5 years) AMERICAN RED CROSS (10+ years) BILLING (7 years) CERTIFIED NURSING ASSISTANT (10+ years) CITRIX (5 years) Records Management Medical Office Experience Insurance Verification Medical Records Paper stream capture (3 years) Adobe Acrobat (5 years) Epson scan, Enterprise flow mgr, batch mgr (3 years) PDF indexer, Fujitsu 7700 high speed scanner (4 years) Epic Medical Imaging Medical Scheduling HIPAA Digitization Document Management EMR SystemsAdditional InformationSkills/Certification: Citrix Medical Systems 2.0 Microsoft Office Hours American Red Cross- CPR First Aid AS 400 Software Raiser's Edge MediSoft Software Records Management Certified Nursing Assistant Training MS Office Suite MediTech Software Medical Manager Scan Sharp ACEDS Centricity Electronic Medical SystemsIdxMedConnect |
