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Warren, MI48089 PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
EDUCATIONWarren Woods Tower High School, Warren, MiPROFESSIONAL,Proven professional with extensive experience at Captain Jays, adept in customer serviceSUMMARY excellence and cash handling, Demonstrated ability to improve customer loyalty throughexceptional service and conflict resolution. Skilled in mentoring staff and enhancingoperational efficiency, showcasing a blend of strong work ethic and empathy. Achievedpositive feedback by prioritizing customer needs and maintaining high cleanliness standards.SKILLS * Customer Service Cleaning and sanitizing __* Organizational abilities,Customer Assistance * Customer service * Professionalism and Work Ethic and Integrity excellence CourtesyPatience and Empathy * Money Handling * Conflict ResolutionTime management skills * Reliability and * Product Knowledge* Cash Handling punctuality * Staff Training Customer Relations* Written and verbalcommunicationWORK HISTORYCASHIER 09/2023 to 07/2024Captain Jays, Warren MI* Greeted customers entering store and responded promptly to customer needs,* Welcomed customers and helped determine their needs.* Worked flexible schedule and extra shifts to meet business needs.* Operated cash register for cash, check, and credit card transactions with excellent accuracylevels.Resolved customer complaints professionally, leading to improved customer relations andloyalty,Assisted customers with inquiries and provided exceptional service, resulting in positivefeedback from shoppers.* Stocked, tagged and displayed merchandise as required,* Counted money in cash drawers at beginning and end of shifts to maintain accuracy.Handled multiple payment methods securely, minimizing discrepancies and potentiallosses.Answered questions about store policies and addressed customer concerns.* Contributed to store success by maintaining high standards of cleanliness throughout thefacility.* Addressed customer needs and made product recommendations to increase sales.* Mentored new employees on cashier duties and best practices, improving overall staffperformanceSOCIAL WORKER ASSISTANT 03/2024 to 05/2024Briarwood Elementary School, Warren MI* Upheld ethical standards of social work practice, ensuring that all actions were in the bestinterest of clients and their families.