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Click here or scroll down to respond to this candidateCandidate's Name
Concord, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEEvent Operations CoordinatorResults-driven Leader with Expertise in Event Management, Strategic Marketing, & OperationsHighly experienced event planning and operations professional with expertise in project management, event coordination, and facility operations. Proven track-record of organizing, coordinating, and implementing successful events aligned to client priorities with a focus on high-level strategic planning, impeccable execution, and meticulous attention to detail. Deep expertise combined with an understanding of the importance of effective cost optimization, stakeholder management, and client satisfaction. Collaborative team leader continually focused on building relationships to produce highly effective teams, increasing productivity, and improving outcomes. Individual dedicated to self-reflection and personal improvement who consistently exceeds performance metrics.CORE COMPETENCIESProject ManagementCross-functional LeadershipEfficiency ImprovementsClient ServiceOperational ProcessesVendor ManagementCost OptimizationStrategic PartnershipsFacility OperationsEvent PlanningBudget ManagementProgram CoordinationPROFESSIONAL EXPERIENCEIndependent Living Specialist, Contract 2013 PresentOversaw prescription medication management for clients, decreasing Rx administration errors by 7.4% through detailed tracking and adherence to patient care protocols, resulting in safer and more efficient healthcare outcomes.Served as a transportation provider, reducing late medical appointments by 4.2%, while acting in a fiduciary capacity to cut unnecessary client expenses by 5.4% and lowering late payments by 13.7%, saving clients $145 per month.Amped 4-A- Cure, Inc. 2009 2013Director of Community Relations (2010 2013)Led donor management operations for a local cancer research charity, implementing tracking and outreach systems that reduced communication time outreach platforms by 6%, saving an average of 30 minutes per day.Launched the Music That Heals brand awareness concert series, boosting charity brand exposure by 9.4% and increasing monthly donations by 3.2%, adding an average of $1,200 in contributions each month.Coordinated all logistics for the Music That Heals program, increasing hospital-sponsored concerts by 44% and driving a 6.7% rise in membership sales for The Charlotte School of Rock through strategic partnership initiatives.Assistant Director of Marketing & Promotions (2009 2010)Launched the organizations promotional and events department, overseeing a team of 25 staff, and facilitating various multi-channel marketing strategies, increasing brand awareness by 14.3% locally and 3.9% nationally.Managed procurement of audio/visual equipment, promotional items, and booth dcor, saving 40% of the charitys budget through strategic wholesale connections and bulk purchasing.Encore Nationwide Inc. 2000 2011Brand Activation Tour Manager (2008 2011)Oversaw a portfolio of clients, including Walmart, Lego, Hasbro, Discovery Networks, Kimberly-Clark, Coleman, Johnson & Johnson, PGA Tour, Anheuser-Busch, and RJ Reynolds, maintaining a 93% client satisfaction rating.Led a brand promotion tour for a $900M outdoor sporting goods brand, overseeing logistics for events at 30+ Walmart locations, resulting in a 7.6% average increase in brand sales (from $42M to $45M).Facilitated training curriculum for 20+ brand ambassadors and market managers during a 5-city Listerine marketing tour, orchestrating an initiative to distribute > 1m samples, and driving a 17% sales increase (from $8.2M to $9.5M).Developed a strategy to reduce Listerines overhead costs, optimizing shipping services and securing bulk storage, reducing costs by 2.6% (from $16.4K to 15.9K and increasing revenue by 37% (a $380K value).Event Producer (2005 2007)Directed logistics for mid-scale weekly event series for a $9.5M TV network, managing crowds of 8k+ attendees, reducing setup time by 85% (from 4 days to 14 hours), and improving client satisfaction from 82% to 94%.Trained and supervised 10 contractors and 7 promotional agents, implementing a comprehensive training program, fostering a positive work environment, and resulting in 100% employee retention.Event Emcee (2003 2005)Executed 52 events for Coleman and Discovery Networks, attracting > 400 attendees, leading to a 14.4% (from $3.8M to $4.5M) increase in local Walmart sales, and a 3.2% (from $870M to 900M) increase in Discovery Networks sales.Implemented safety protocols for outdoor events, ensuring a secure experience for all attendees, contributing to a 3.3% increase in participation for Walmart and Coleman, and a 27.2% increase for Discovery Networks.Event Manager (2002 2003)Supervised 35 promotional brand ambassadors, orchestrating events for the second-largest U.S. tobacco company, overseeing daily operations, and contributing to an 11.2% average increase in brand awareness.Brand Ambassador (2001 2002)Served as a Brand Ambassador on the PGA Mastercard national tour, streamlining travel arrangements, venue reservations, and promotional tactics, and exceeding credit card application goals by 93%.TECHNICAL SKILLSGoogle Suite, Microsoft Suite, Adobe Suite, Cvent, QuickBooks, Android, Audacity, Hootsuite, WordPress, Mailchimp, Zoom, Dropbox, CanvaEDUCATIONBachelor of Science, Applied Communication, Minor in BusinessAppalachian State University |
