| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
A great addition to any company that believes that quality work ethics and the rightattitude can get u anywhere.Greensboro, NCWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePBX OperatorSheraton Raleigh - Raleigh, NCJanuary 2023 to PresentOperate PBX switchboardAnswer phonesManage Guest requestDeligate task to employeesTCOLive Nation, Coastal Credit Union Music Park - Raleigh, NCAugust 2021 to PresentControl traffic flow and ParkingFront Desk & F&D ManagerAloft by Marriott - Ashburn, VAMay 2019 to PresentManage guest services, Manage kitchen and bar Inventory, schedule, menu, catering, performance andservice goals exceeded Top priority Customer ServicePBX OperatorSheraton Raleigh - Raleigh, NCFebruary 2019 to May 2019Delivery Stellar Customer Service, operated multi line switchboard, Reservations specialistDriver/TransporterRWD - Miami, FLFebruary 2016 to February 2019Drive and Transport High profile clients and celebrities between events venues airports and hotels duringtheir performances for concerts and festivalsCashier/Customer ServiceHamrick's - Raleigh, NCSeptember 2018 to January 2019Cashier, returns, stockSupervisor/ManagerItSugar - Cary, NCApril 2017 to August 2018Store management and maintenance. Open/close store, deposits, change orders, inventory, Customerservice, floor sets, product knowledgeKey Holder and Sales AssociateTmobile Express Stores - Raleigh, NCAugust 2016 to March 2017Top Notch Customer service, Open and close store, Deposits, register counts, assist customers withsales and fixing problems with products and servicesSales AssociateLane Bryant/Casique - Raleigh, NCJanuary 2016 to August 2016Styling, Bra fitting, Cashier, Customer Service RepresentativeSales Associate/Customer Service/Certified TrainerAu Bon Pain - Raleigh, NC2013 to July 2016ResponsibilitiesCSR, MTO, Certified Trainer, Bake, Prep, Cashier, Implemented H.E.A.R.T and the "fish" philosophy on adaily basis, also am very skilled in the art of recovery when things don't go according to plan by usingthe L.A.S.T. steps of a successful recoveryAccomplishmentsSeveral letters of praise and recommendations, 2 certifications in training courses, Trainer of new MIT'sto the company, and several awards from the hospitals staffSkills UsedOrganizational structure and development of new window displays, various people and relationshipbuilding skills that acquired new and steady business relationshipsEmployment SpecialistKeystone Community Partners - Raleigh, NCApril 2016 to June 2016Office managementAdministrator that Assist Clients that have diagnosed Disabilities with search to secure employmentPhotographerCharley's Angels Photography - Raleigh, NC2011 to 2013ResponsibilitiesBook photography appointments, photography newborns, NICU, and FD babies, sell products to familyand friends of the new parent(s)AccomplishmentsNew and inventive photography, high sales profits and commission, my photography was chosen tob displayed throughout the hospital, and several opportunities to give an elevated level of customersservice and care to parents of babies with difficult outcomesSkills UsedExcellent customer service skills, empathy, sense of urgency, great time management skills, proper babysoothing and handling skills, as well as clear and precise communication skillsPhotographerPictureMe Photography - Raleigh, NC2009 to 2011ResponsibilitiesPhotography of families, weddings, couples, babies and small children. As well as passport pictures.Selling of in store products and booking appointments for future photography sessions, Cashier, and endof shift cash handling including deposits and counting down register drawsAccomplishmentsHighest sales average award, great photography sessions, and high customer service serve scoresSkills UsedExcellent people skills to book appointments, time management to make sure everyone got there properappointment, and wanted to return there businessEducationHigh schoolW.G. Enloe H.S. - Raleigh, NCAugust 1997 to June 2001Skills Key Holder (6 years) Call Center (2 years) Cash Handling (10+ years) Excel (7 years) Microsoft Office (7 years) Marketing (4 years) Outlook (5 years) Receptionist (4 years) Scheduling (3 years) Billing (2 years) Management (5 years) Customer Service (10+ years) Microsoft Word (10+ years) Retail management (3 years) Powerpoint (1 year) Human Resources (2 years) Office Manager Experience (2 years) Guest Services (2 years) Supervising Experience (2 years) Leadership Experience (8 years) Team Management (2 years) Leadership Training (1 year) Food Service (5 years) Food Management (1 year) Inventory Control (3 years) Budgeting (2 years) Dispatch (2 years) Data Entry (6 years) Retail (4 years) Upselling English Kitchen Management Experience Multi-line Phone Systems Photography Catering Infant Care Driving Computer Literacy Box Truck Experience Delivery Driver Experience Transportation (4 years) Store Management Experience Personal Assistant Experience Retail Sales Event Planning Payroll Recruiting Toddler Care QuickBooks (1 year) Food & Beverage Restaurant Experience Leadership SwimmingCertifications and LicensesLeadership AwardJuly 2019 to PresentCPR CertificationServSafeApril 2021 to April 2023Shift Manager Serve Safe CertificateDriver's LicenseFood Handler CertificationAssessmentsCall center customer service ProficientDecember 2021Demonstrating customer service skills in a call center settingFull results: ProficientCustomer focus & orientation ProficientJuly 2021Responding to customer situations with sensitivityFull results: ProficientOutside sales ProficientDecember 2020Understanding and responding appropriately in sales scenarios, and performing common salescalculationsFull results: ProficientSupervisory skills: Motivating & assessing employees ProficientJune 2021Motivating others to achieve objectives and identifying improvements or corrective actionsFull results: ProficientScheduling ProficientSeptember 2022Cross-referencing agendas and itineraries to avoid scheduling conflictsFull results: ProficientSales skills ProficientDecember 2020Influencing and negotiating with customersFull results: ProficientAttention to detail ProficientSeptember 2022Identifying differences in materials, following instructions, and detecting details among distractinginformationFull results: ProficientWork style: Reliability ProficientNovember 2021Tendency to be reliable, dependable, and act with integrity at workFull results: ProficientDelivery driver ProficientDecember 2021Interpreting instructions or signs and solving problemsFull results: ProficientSecurity guard skills ProficientFebruary 2022Assessing risks, enforcing security standards, and handling complaintsFull results: ProficientAdministrative assistant/receptionist ProficientOctober 2021Using basic scheduling and organizational skills in an office settingFull results: ProficientManagement & leadership skills: Impact & influence ProficientJanuary 2022Choosing the most effective strategy to inspire and influence others to meet business objectivesFull results: ProficientCustomer service ProficientAugust 2021Identifying and resolving common customer issuesFull results: ProficientVerbal communication ProficientFebruary 2022Speaking clearly, correctly, and conciselyFull results: ProficientRetail customer service ProficientJanuary 2022Responding to customer situations in a retail settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.Additional InformationCertified Trainer -Au Bon PainCPR |
