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caregiverStreet Address Barclay Cir, Staten Island, UnitedStates, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESales Associate with over four years of experience in retail sales, customer service, and food service. Demonstrates proficiency in Spanish and communication skills, enhancing customer interactions and satisfaction in diverse roles including Barista at Starbucks and Cashier at Los Tacos. Adept at leveraging merchandising expertise and retail knowledge to effectively contribute in team-oriented environments. Employment historyMar 2024 - Apr 2024CashierLos Tacos at New York, NYMar 2022 - Jan 2024BaristaStarbucks at New York, NYApr 2021 - Mar 2022Sales AssociateZARA at Staten Island, NYEfficiently processed customer transactions at Los Tacos, ensuring accurate order fulfillment. Eagerly assisted customers with order placements, enhancing their dining experience. Maintained meticulous accuracy in order handling and customer direction for food pickup. Supported team members in peak hours to streamline workflow and reduce wait time. Implemented new strategies for customer interaction, improving service efficiency. Boosted team productivity by aiding coworkers during high-traffic periods. Initiated customer engagement tactics that increased service satisfaction. Provided critical support in customer query resolution, fostering a positive atmosphere. Efficiently prepared custom food and beverages, enhancing customer satisfaction. Supported team members to streamline operations and improve service delivery. Maintained high accuracy in order customization, ensuring quality and consistency. Eagerly engaged with customers to understand their preferences, boosting repeat visits. Assisted in training new staff, fostering a cooperative team environment. Mastered beverage crafting, achieving high consistency and taste standards. Enhanced customer satisfaction by efficiently locating in-store and online product availabilities. Streamlined the online ordering process, boosting customer convenience and satisfaction. Provided comprehensive support in navigating Zaras online and in-store inventory, enhancing shopping experience. Oct 2020 - Jan 2021Kohl's Seasonal Sales AssociateKohl's at Staten Island, NYEducationNov 2017 - Jun 2021High school diplomaTottenville High School at Staten Island, NYI was involved in the 3 year law programSkillsCash Handling SalesCashiering Retail SalesPOS MerchandisingBarista Experience Cleaning ExperienceFood Service Coffee ExperienceServing Experience Customer serviceCommunication skills EnglishCash register SpanishLanguagesSpanishNoviceImplemented effective strategies to assist customers with online purchases, improving service quality. Skillfully guided customers through purchase options, significantly increasing online sales conversions. Elevated in-store customer engagement by proactively resolving queries and guiding online purchases. Enhanced customer satisfaction by efficiently managing checkout processes. Accurately processed transactions, ensuring all customer purchases were handled meticulously. Supported a positive shopping environment, assisting customers with inquiries and needs. Fostered an energetic atmosphere to uplift customer shopping experiences during peak season. Implemented quick checkout strategies to minimize wait times during high traffic periods. Additional informationAwardsPartner of the QuarterEvery 3/4 months Starbucks has baristas vote on who's been the most supportive, determined, etc. I had participated in two votings and I've won the second time. My partners voted for me because they felt that I was the most supportive partner the past 3/4 months. HobbiesI love natural photography, being able to color hair using color theory and doing makeup for myself and friends. |