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Click here or scroll down to respond to this candidateCandidate's Name
Operations Management (Remote)Springfield, VA, US Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLETech-savvy and results-driven professional with diverse expertise spanning IT, transportation management, and distinguished military background in the United States Marine Corp. Proven success in strategizing, planning, and implementing streamlined processes to improve productivity and drive organizational growth. Adept at coordinating transportation activities, optimizing logistics operations, identifying cost effective sourcing, and resolving complex problems/issues, whilst meeting stringent deadlines. Forward thinking leader with tactical and strategic vision in directing high-performing teams, fostering optimal performance in operations and transportation management. Well-versed in conducting technical assessments and collaborating with cross-functional teams to enhance process efficiency. Excellent negotiation and problem-solving skills with innate ability to build robust rapport with stakeholders, facilitating seamless communication for optimal operational outcomes.Technical ProficienciesTicketing Systems:Satellite & Terrestrial Equipment:Operating Systems & Software:Remedy SAP SharePointDAMA CSM RSAN OFPS SIECAM GSX SmartsWindows 2010/Professional Raiser's Edge TCP/IP MSDOS Excel LAN WAN Team Quest 7.2 on Solaris 2.7 UltraSPARC Servers Configuration Cron utility for backup automation Tivoli Scheduler Veritas NetBackup UNIX HP Open View WebTop Safe Keepers Plus (SKP) 20/20 InControl Management Operation System KRONOS WITS eVIPBusiness Applications:Microsoft Project Visio GovWin E-Pipeline Fedsource INPUT Harrington Quality Management System (HQMS)Area of ExpertiseStrategic Planning & Execution Organizational Management Database Management Continuous Process Improvement Fleet Management Quality Assurance & Control Project Management Reporting & Presentations Resource Allocation Operational Excellence Crisis Management Supply Chain & Logistics Risk Assessment & Mitigation Budgeting & Cost ControlCareer ExperienceIron Mountain Asset Lifecycle Management - Sterling, VA February 2023 to Present Operations ManagerAs an Operations Manager, I manage a team of 50 technicians and my responsibility for activities within operations including but not limited to production, hiring, onboarding, personnel development, facility management and maintaining a safe work environment.Provide leadership for Leads and Senior Warehouse TechniciansSenior master level across all functional areas in organizationProvide training and job mentorship to Operations Managers, Leads and Senior Warehouse TechniciansDrive root cause analysis and closed-loop corrective actions to resolve in-process and customer issuesOversee production to include adherence to client service level agreements, processes, and internal performance metricsPerform administrative duties to include payroll, audits, HR support, facility, training, complianceMaintain a clean and safe work environmentEnsure data security and customer brand protection at all timesOther responsibilities and duties as assigned by ManagementAbility to work across all levels of ManagementComfortable with Client CommunicationsCollect, organize, and interpret large data sets to support decision-making processes. Ensure data accuracy and integrity.Work with the Special Project and program management to facilitate and support the execution of project requirements, to include resource identification and planning, project scheduling, risk management and mitigation, project status and reporting, and issue resolutionPrepare and present reports, briefings, and presentations to both internal and external stakeholders. Communicate complex information clearly and effectively.Project Management and Time Management skill setAbility to prioritize and schedule based on workload and SLAsUnderstanding of HR functions and requirementsIron Mountain Springfield, VA. June 2014 February 2023Operations/Transportation Manager Sentinel Management Training CoachDirect 25-person team, overseeing daily operations, transportation, and 750,000 cu. ft. facility. Spearhead high-performing team and confirmed compliance with set federal, state, and company regulations. Conduct on-the-job training, evaluate progress, and communicate with superiors on developments. Lead planning, management, and maintenance of vehicle and mobile equipment fleet. Perform review of accident reports and coordinated loss/damages/repairs/replacements. Ensure delivery of exceptional internal/external customer service. Prepare annual review reports in adherence with NAID regulations. Generate weekly national analysis operation (NAO) reports for regional use, as well as fleet utilization and fuel consumption reports on bi-weekly basis. Identify clearance tasks achievable before contract approval in collaboration with DoD industrial security team.Delivered subject matter expertise on public trust clearance process within region.Exhibited abilities as primary point of contact for DoD industrial security team and program managers.Nurtured and fortified robust internal/external relationships through effective communication and engagement.Administered end-to-end operations of Iron Mountain in Washington Metropolitan Area; managing federal/private contracts.Enhanced productivity and performance of newly-hired/newly-promoted supervisors and managers by providing effective guidance and mentorship through standardized learning roadmap.RPP Enterprises LLC Springfield, VA. April 2006 PresentPresident Technical AnalystDemonstrate expertise as commercial and residential investment company owner and operator. Manage overall operations of investment company; leading various aspects, such as real estate property acquisition and negotiation. Develop and execute plans, organized budgets, and confirmed timely completion of projects. Conduct troubleshooting of software/hardware, perform software upgrades, and create wireless connections.Established and sustained robust working rapport with brokers, lawyers, accountants, real estate agents, and general contractors.Contracted as computer technician, securing contracts from organizations and residential customers for laptop and desktop computer repairs.Additional ExperienceDatabase Manager/Analyst (June 2010 June 2012)Woodrow Wilson International Center for Scholars Outreach and Communications Washington, D.C.Business Analyst (January 2009 November 2009)ManTech International Defense Systems Group Chantilly, VANetwork Operations Shift Supervisor (November 2005 May 2006)U.S. Securities and Exchange Commission Alexandria, VANetwork Operations Technician (April 2004 October 2005)Intelsat Incorporated Washington, D.C.Senior Network Controller/Team Lead (July 1999 April 2004)Spacenet Incorporated Mclean, VAEducationBachelor of Arts in Business and Organizational Administration (Minor in Information Technology)George Mason University Fairfax, VATechnical Degree Network Engineering and Management (Summa Cum Laude)Computer Learning Center Alex., VALicenses & CertificationsCPR and AED CertifiedCompliance Agent TrainingMicrosoft Certified Professional |
