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Client Relations Resume Lansing, MI
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Title Client Relations
Target Location US-MI-Lansing
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
JACKSON, MI PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYVersatile professional with a diverse background in intelligence analysis, life insurance brokerage, and management, seeking to leverage transferable skills in a new career field. Offers a unique blend of analytical thinking, client relations expertise, and organizational prowess. Demonstrated ability to quickly adapt and excel in new environments, as evidenced by direct entry into a Master's program and consistent top performance in various roles. Known for strong leadership, effective communication, and a track record of implementing efficiency-enhancing systems. Eager to apply robust problem-solving skills, attention to detail, and strategic planning abilities to drive success in a new industry.EMPLOYMENT HISTORYINSURANCE BROKER LEGACY ELEVATED REMOTE, USAMar 2022 - PresentLeveraged CRM technology to streamline operations, resulting in significant increases in lead conversions, improved client retention through automated follow-ups, and boosted engagement via integrated marketing campaigns .Conducted in-depth financial assessments to refine policy recommendations, and cultivated strong relationships with underwriters to secure advantageous terms for complex cases .Spearheaded referral program, generating substantial new business while fostering long-term client relationships and ensuring tailored insurance solutions.HOME COORDINATOR JACKSON, MIMay 2016 - Feb 2022Managed a budget of $64,000 annually, consistently staying within 5% of projected expenses. Negotiated with service providers and contractors, saving an average of 15% on annual costs.Coordinated complex schedules, including school activities, appointments, and extracurricular events for five children.Volunteered 1300+ hours at local organizations, optimizing administrative processes and decreasing expenditures by $19,500 annually.INTEL ANALYST UNITED STATES AIR FORCEMarch 2008 - Apr 2016Held Top Secret security clearance, demonstrating trustworthiness and ability to handle sensitive information.Analyzed complex geopolitical situations and produced intelligence reports, directly informing high-level military decision-making processes. Coordinated with multi-agency task forces, facilitating seamless information sharing across departments.Led and trained a team in conducting threat assessments, intelligence-gathering techniques, and software utilization.SKILLSCRM Management, Team Leadership, Data Analysis, Public Speaking, Analytical Thinking, G-Suite, Microsoft Suite, Project Management Tools, Video Conferencing Platforms, Cloud Storage/File Sharing, Scheduling Software.EDUCATIONMASTERS DEGREE WESTERN THEOLOGICAL SEMINARY HOLLAND, MIAug 2022 - PresentDemonstrated exceptional academic aptitude by testing directly into a Master's program before completing a Bachelor's degree, showcasing advanced comprehension and analytical skills.CERTIFICATIONSPROJECT MANAGEMENT In ProcessDATA ANALYSIS & VISUALIZATION In Process

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