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Click here or scroll down to respond to this candidateCandidate's Name
Newport News, VA Street Address , USAPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummary: Over 20 years of experience in Technical Analyst roles and Support of office Personnel, Production Maintenance, Material Control, Audit Procedures, ERP systems, Communication/Marketing, Quality Assurance, Process Improvement, Record Keeping, Personnel Management and Employee Training/ HRIS system processes, Workday. Professional ExperienceHuman Resources Support Coordinator, Riverside Health System, July 2022 Current Works under direct supervision of Enterprise Resource & Workforce Analytics/VP. Responsible for the Accurate and prompt data entry into various HCM software systems and processing diverse types of external/Internal verifications. Additionally, supply clerical support to the System Director Talent Recruitment Center Director of Employee Engagement and HR Manager Workforce Development as needed. Data Audits, Data validation and Report Runs. Frontline Support/liaison for ADP TheWorkNumber service. Software Performance Testing/Implementation and continuance monitoring of Service Activities. Provide employment letters and produce wage statements. HR Portal Admin- administer access to company cost centers. OnBase Scanning. Project manager Frontline Support/liaison for License Manager PRO PreCheck Service. Process terminated employee overturn appeals.Human Resources Information Systems Assistant, Riverside Health System, June 2019 July 2022 Works under direct supervision of Enterprise Resource & Workforce Analytics/VP. Responsible for the correct and prompt data entry into various HCM software systems and processing diverse types of external/Internal verifications. Additionally, supply clerical support to the System Director Talent Recruitment Center Director of Employee Engagement and HR Manager Workforce Development as needed. Data Audits, Data validation and Report Runs. Project manager Frontline Support for ADP TheWorkNumber service. Software Performance Testing/Implementation and continuance monitoring of Service Activities. HR Assistant/Receptionist, AOCE/CAE USA MSI, Oct 2018 to April 2019[Temporary Assignment] Supplying administrative support to HR business partner, Recruiting, and entire office personnel. Manage departmental communication and organize office outings. Schedule appointments, arrange meetings, conferences, and teleconferences. Support data collection, reporting, and analytics, including preparation of presentation material, spreadsheets, databases, correspondence, reports, and other documents. Work with confidential information using full discretion. Execute verbal VOE (Verification of Employment) Human Resources (HR) departments to aid with on boarding of new hires. Application Screening. Overseeing of both outgoing mail and incoming mail/package distribution/filing. Screen incoming calls and respond independently when possible. Coordinate events or meetings with facilities and caterers. Create/draft Job Postings, QA Terminations & New Hire files. Employment Commission posting within the United States. Maintain office supply inventory, check stock to decide inventory level, predict needed supplies. Maintain the working area in a neat and orderly appearance. Internal/external signage creation for Head Quarters. Developed new business card layout for entire company. Created new company logo marketing initiative through company acquisition transfer phase. Enrichment Specialist, Ferguson Enterprises, May 2018 to September 2018[Temporary Assignment] Establish and keep files (electronic and hardcopy) by setting up directories on the company Shared Drive; and review stored files for effectiveness and applicability. Serve as the point of contact for compiling and formatting the Master product file. Receive and send materials and coordinate the deadlines and materials needed with the vendor relations team. Enriched product content, including product categories, product-specific selling attributes, benefits, and features. Resolved incorrect product category placement by submission of new product category suggestion. Completed Audits for Residential and Commercial Plumbing, including lead law audits. Performed duties by use with the master data management tool, SAP MDM STEP Stibo application. The enriched products will then be located and found by taxonomy direction and linkage on the company website, Ferguson.com.SAP HCM Analyst, Norfolk Southern Corporation, March 2013 to July 2015 The Synergy Analyst position oversees the successful operation of the Recruiting part of the (SAP) system. Subject Matter Expert (SME) for the area of e-Recruiting, supplying guidance to the Human Resources Department in a way that best uses the system. Configuration of the SAP HCM system. Monitor and Resolve Incidents within the production system. Work with Human Resources to prioritize changes/manage the e-Recruiting system (online application website for internal and external candidates) Manage Requests for Change life cycle. Work with the technical team within the Synergy Center Department to translate HR business requirements into working functionality. Review and Test vendor supplied changes. Generate/develop reports using MS office tools, Access, and SAP Query techniques. Led e-Recruiting system enhancements SAP 5.0 to SAP 6.0 upgrade through final deployment. Maintain business documentation in Solution manager and HPQC application. Perform ongoing maintenance for HR support package and basis support Package implementation. SAP Functional Tester, Ilumina Solutions INC, June 2011 to March 2013 Support all testing of the SAP functional design, configuration and development efforts for an SAP implementation and the future SAP upgrade. Refines and keeps testing scripts and instructions in HP Quality Center and supports testing, creation and/or selection of test data in SAP, as necessary. Focuses on the testing of the functional solution based on business community priorities, federal regulations, program schedule, and funding constraints. Maintains strong working relationships with consulting resources on the project and the industry partners involved in the implementation project. Supports quality reviews with IV&V and other external testing agencies. Executes to an integrated master project plan/schedule and reports completion of tasks against the master project plan. Engages with the functional subject matter experts and program Tier 3 resources to name and understand business requirements and promote successful functional regression testing. Finds and works to resolve and/or mitigate functional testing issues and defects. Maintain Active Secret clearance. Regression testing each month to ensure system changes has not interrupted the critical business functionality. Software performance testing of critical business processes. Lead tester in QA for SAP Security Role Testing -SAP 6.0 upgrade. SAP Configuration Analyst, Ferguson Enterprises, December 2009 to April 2011 Work with business analysts in identification and clarification of programming and configuration goals. Confer with representatives of user companies and departments and business partners to find desired functionality, propose modifications or other externally available solutions. Perform unit testing of all configuration changes. Aid in quality assurance, user, and system load testing along with developing test scripts for QA group. System integration testing of the EDI mapping concerning configuring the application output from Legacy system to ERP. Participate in departmental reviews of all system design and code. Aid in troubleshooting, debugging and inquiries related to system functionality and performance with SAP 3rd level support programmers.SAP (Purchasing) Software Analyst, Ferguson Enterprises, November 2007 to December 2009 Functional support, configuration, QA testing, multi-deployments, and system demonstrations. Collaborated with our vendors, Back Office Associates and Accenture to implement operational process changes. Developed leadership skills by training junior level associates in the SAP purchasing module software suite. Participated in Projects involving Purchasing/ SPP testing core (right out of the box) and customized software prior to release. Performed unit testing of code at SAP in Germany and Philadelphia. Aided in quality assurance, user, and system load testing, troubleshooting, debugging, and inquiries related to system functionality and performance. Subject Matter Expert (SME) for Frontline SAP Support Knowledge creation documentation.EducationECPI College of Technology, Hampton VA.Computer Systems Application, September 2000Denbigh High School, Newport News, VA.High School Graduate, June 1999Computer SkillsHP Quality CenterWorksoft CertifyHEAT help desk softwareSolution ManagerUnicenter Service Desk Manager Ticketing SystemQuick Test Pro Automation ToolSAP 5.0 & 6.0 MM, PP, SPP, APO, Change Request, OSS Notes, SAP Messages SAP Suite - FI/CO, GL, FM SD, WMWindows 95/98/NT/2000/XP, MS Office 98/2000/2003Internet 6.0, CHROME,A+ Training (Core Hardware, Operating Systems) CompTIA Remote Connection tools i.e. - Dameware, Remote Desktop, Remote Assistance Help Desk Analyst Certification 2003Deltek Time Keeping SystemCostPoint People Management SystemITIL ITV3F Certified November 2011 - EXIN Logistics Secret Clearance (Archived as of 2015)Charm Application Certification Solution Manager Change Request Management system. Infor Lawson 10.0.8.0Workday |
