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PHONE NUMBER AVAILABLE Email address: EMAIL AVAILABLEWork experienceMPI, LLCSeptember 2018-PresentCustomer service rep.Worked on sales initially, then promoted to business sales. This happened after being on medical leave for a needed surgery. Came back to work shortly after.Then was promoted to a Verifier. As a verifier I confirmed rep calls and was responsible for making sure data was correct and to get the customer information to have donor information mailed out to them.Wells FargoSeptember 2003-February 2005Managed cash handling procedures with accuracy and attention to detail.Provided exceptional customer service to ensure positive experience for all patrons.Counted currency in various denominations to maintain proper cash balances.Balanced transactions at the end of each shift to ensure accuracy and accountability.Made effective sales referrals to promote additional products and services to customers.EducationCentury College2005-2007Associate degreeHigh School: Como Park High School2000-2004Graduated with diplomaSkillsCall center sales.Customer service salesInbound calls as well as outbound calls.Gaps in employment, 2005-2018I had the pleasure of taking care of my grandfather during his illness until his passing in 2018.