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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Keokuk, IA Street Address
SummaryVersatile Fast Food Worker skilled in taking orders, handling special requests and preparing food. Recognized for remaining calm and focused while managing multiple tasks and communicating with customers.Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.SkillsOrder VerificationQuality ControlMenu MemorizationPayment handlingSafe Food HandlingFood ServiceOrder baggingCash HandlingExcellent CommunicationPayment ProcessingPOS SystemsFlexible ScheduleCustomer ServiceCleaning and sanitationExperienceTaco Bell Keokuk, IADrive-Thru Cashier05/2024 - 08/2024Greeted customers, took orders, and provided product information.Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.Maintained knowledge of current menu items, prices, and promotions.Operated drive-thru window efficiently to ensure fast order processing times.Received payment from customers and made change as needed.McDonald's Keokuk, IowaDrive-Thru Cashier10/2023 - 02/2024Greeted customers, took orders, and provided product information.Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.Maintained knowledge of current menu items, prices, and promotions.Operated drive-thru window efficiently to ensure fast order processing times.YRC Freight Des Moines, IowaCustomer Service Representative04/2022 - 05/2023Answered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Maintained detailed records of customer interactions, transactions and comments for future reference.Tracked orders from start to finish to ensure timely delivery of goods or services.Answered inbound calls, chats and emails to facilitate customer service.Informed customers about billing procedures, processed payments, and provided payment option setup assistance.Maximus Des Moines, IACustomer Service Representative01/2020 - 04/2022Answered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Maintained detailed records of customer interactions, transactions and comments for future reference.Answered inbound calls, chats and emails to facilitate customer service.De-escalated problematic customer concerns, maintaining calm, friendly demeanor.Kept records of customer interactions or transactions, thoroughly recording details of inquiries.Kum & Go Norwalk, IACashier06/2019 - 12/2019Greeted customers and answered any questions they had about the store's products and services.Verified that customers were of legal age to purchase alcohol or tobacco products.Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.Issued receipts, refunds, credits or change due to customers.Stocked shelves with merchandise when needed.McDonald's Keokuk, IowaDrive-Thru Cashier09/2017 - 11/2018Greeted customers, took orders, and provided product information.Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.Maintained knowledge of current menu items, prices, and promotions.Operated drive-thru window efficiently to ensure fast order processing times.Walmart Keokuk, IowaCashier09/2016 - 04/2017Greeted customers and answered any questions they had about the store's products and services.Verified that customers were of legal age to purchase alcohol or tobacco products.Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.Issued receipts, refunds, credits or change due to customers.Stocked shelves with merchandise when needed.Thomas L Cardella Keokuk, IowaCustomer Service Representative08/2015 - 09/2016Answered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Maintained detailed records of customer interactions, transactions and comments for future reference.McDonald's Keokuk, IowaDrive-Thru Cashier08/2014 - 03/2015Greeted customers, took orders, and provided product information.Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.Maintained knowledge of current menu items, prices, and promotions.Operated drive-thru window efficiently to ensure fast order processing times.Received payment from customers and made change as needed.Thomas L Cardella Keokuk, IowaCustomer Service Representative04/2013 - 09/2013Answered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Maintained detailed records of customer interactions, transactions and comments for future reference.Education and TrainingOskaloosa High School Oskaloosa, IAHigh School Diploma05/2012 |
