| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Effingham Way Apt 110Sun Prairie, WI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEUnity Point Health, Madison Document ProcessorAPRIL 2024 - PRESENTI received documents from the hospital and clinic. Upon receiving the document they are divided up into categories. After that they are brought to my desk where I divide them into the different document types. As I am separating them into the different documents I also make sure that the patient names, date of birth and date code are on the document. If they are not, I look them up in our system to get the information needed. After separating all of the documents, I proceed with scanning them into our program. Then I make sure that all documents scan in correctly. Finally the documents are indexed so they may go into the patient chart.Unity Point Health- Meriter, Monona Experience SpecialistJune 2023 - April 2024I greeted patients as they came into the clinic. I would ask for the name and date of birth in order to find them in our system. Upon finding them in our system I could confirm their address and phone number. I would check that their insurance is up to date. Then I would mark them arrived for their appointment and direct them on the way to the waiting room. In-between patient I would take phones calls. I would have to get the patient information and find them in our systems. I would assist them with scheduling appointments or leaving messages for them nursing staff.Aspirus, Wausau( Remote) Patient Access SchedulerDecember 2021 - May 2023I would answer patient phone calls when they called in. I would get the patient information to find them in our system. I would assist them with scheduling appointments or sending messages back to the nursing staff. I would also assist them if they called the wrong department.Eye Clinic of Wisconsin, Wausau Patient Scheduler RepresentativeFebruary 2021 December 2021This position was split between two different rolls. The first role, I greeted patients as they came into the clinic. I would ask for the name and date of birth in order to find them in our system. Upon finding them in our system I could confirm their address and phone number. I would check that their insurance is up to date. Then I would mark them arrived for their appointment and direct them on the way to the waiting room. The second role, I would answer patient phone calls when they called in. I would get the patient information to find them in our system. I would assist them with scheduling appointments or sending messages back to the nursing staff.Aspirus, Stevens Point Patient Access SchedulerJune 2019 December 2020I would answer patient phone calls when they called in. I would get the patient information to find them in our system. I would assist them with scheduling appointments or sending messages back to the nursing staff. I would also assist them if they called the wrong department.Marshfield Clinic, Marshfield Patient Scheduler Rheumatology & Central SchedulingNovember 2017 - May 2019I would answer patient phone calls when they called in. I would get the patient information to find them in our system. I would assist them with scheduling appointments or sending messages back to the nursing staff. I would also assist them if they called the wrong department. I started off in Rheumatology but then they consolidated departments and I moved to central scheduling.Marshfield Clinic, Marshfield Hospital PhlebotomistMarch 2016 November 2017I check to see what patient needed to have their labs drawn and the priority of which they needed to be drawn. I would then assign my to that patient that was the highest priority. Upon getting to the room I would knock and introduce myself. I would then explain to the patient what I was there to complete. After answering any questions they had, I would ask the patient to verify their name and date of birth. Then I would gather my supplies. I would ask the patient if they had any special needs ( such as they couldnt have blood drawn on a specific arm or if they needed a line drawn). I would then proceed with procedure. After it was complete I give the patient instruction that they could remove the band aid or wrap in a half hour. Before leaving the room I would label the patient on the tubes and scan them into our system. I would then wish them a good day and ask if they needed anything before I left. After leaving the room I would take the tubes to out pneumatic tube system that would take the sample over to our lab.EDUCATIONHigh School Diploma, Sun Prairie High schoolSeptember 2009 - June 2013North Central Technical College, Wausau Certification in PhlebotomyAugust 2014 - December 2014I completed classes and clinicals to get my certification in phlebotomy.ReferencesI can provide references upon request.SKILLSEpic programCustomer ServiceTypingMedical TerminologyPhlebotomyPhone skillsMicrosoftSchedulingOnbaseDocument processingAWARDI received an excellence award for customer service at my current job from a patient who commented on a survey.LANGUAGESEnglish |
