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Click here or scroll down to respond to this candidateCandidate's Name
Milwaukee Metro Area PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPortfolio at: https://dribbble.com/jmhStreet Address
UX Researcher / Usability Analyst / Multimedia DesignerHighly skilled in Communicating About Technology and Making it AccessibleStrong understanding of design principles; combines creativity, technical expertise, and strategic thinking. Bridges technical divide by synthesizing data and clearly explaining technical concepts to both technical and non-technical stakeholders. Creates compelling digital and print collateral, turning complex ideas into accessible designs that resonate with diverse audiences. Leader who develops effective teams with high morale and retention. Respected for reliability so theres no need to worry about my area. Adeptly prioritizes in fast-paced, deadline-driven environments. Solid foundation in Figma and Adobe Suite. Meets ambitious timelines without compromising on creativity. Committed to continuous improvement and professional development.AREAS OF EXPERTISEBrand promotion Public relations Client relations Event Planning & Management Audio/Video Editing Troubleshooting Promotional Events Live Event A/V experience Team Leadership Hiring Training Staff Retention Radio Automation Systems Recording consoles Recording Surfaces Recording and Mixing Applications Digital & Analog Soundboards Color Mixing Boards Handheld Audio Recorders Adobe Creative Cloud FigmaPROFESSIONAL EXPERIENCEMedical College of Wisconsin September 2019 CurrentMedia Services Technician IAssist instructors and students with AV and support technology; ensure technology functions optimally. Set up, connect, troubleshoot and program all audio visual and instructional equipment, technology, and supplies for classrooms, conference rooms, lecture halls, and teaching labs.Provides clear instruction, appropriate to level of understanding of individuals and small groups, on proper use of sophisticated equipment. Repeat instruction is rarely requested. Includes audio-visual equipment, collaborative tools (video, web, and voice services), and other supporting classroom technology.Instruct students on effective design for events; provide and set up signage.Led flawless response to COVID with shift to remote learning. Now transitioning back to in-person instruction.Meticulously organized chaotic storage area that hadnt been organized in years.Received many compliments from instructors and achieved nearly-complaint-free service record; appreciated for smooth implementations.Ensure proper preventive maintenance on audio-visual equipment so classes are well served.Digital Media Specialist December 2014 Sept 2019Marquette University Hired, trained, and supervised team of 15-23 students that organized and checked out sophisticated AV equipment. Oversaw desk open seven days a week.Achieved high morale with 100% retention; no complaints from our customers.Co-developed workshop on creating research posters, explaining best practices in format, image types, design and more. Assisted in planning English Remix multi-day presentation.Developed and provided additional training throughout the year for students.Reduced late returns of equipment from 5% to 1%. Disposed of damaged equipment that had been taking up space.Key member of team that redesigned library website. Performed usability testing to ensure it was user-friendly.Conducted audit of fixed assets for the library's equipment lending program and suggested and helped purchase new equipment to keep current with latest technology.EARLIER EXPERIENCEPromotions Associate, Milwaukee Radio Alliance March 2012 Dec 2013Staffed promotional events, including Summerfest, State Fair, and Brewers Opening DayManaged relationships with clients and potential clients.Tech Crew UWWhitewater University Center January 2010 Dec 2011Set up events hosted by campus organizations; used technology, including iLive digital and analog sound mixing and light mixing.Audio Technician, WSUW 91.7 FM January 2011 December 2011On-air personality for the campus radio station for three yearsEnsured compliance with FCC standards for station ID and emergency broadcast systemConducted audit of fixed assets for the stations equipment lending programIntern, WMYX 99.1 Milwaukee June 2010 August 2010EDUCATIONUX Design Institute, Course in Digital Product DesignDribble, 3-month course, Digital Product DesignBA, Broadcast Journalism, College of Arts & Education, University of WisconsinWhitewater |
