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United States Postal ServiceCandidate OverviewCandidate's Name
Street Address  Mountain Village CourtStone Mountain, GA Street Address
USAPHONE NUMBER AVAILABLEEMAIL AVAILABLEPosition: SUPV DISTRIBUTION OPERATIONSWork ExperienceUSPS Supervisor Distribution Operations
03/2018- PresentDuluth, GeorgiaUSAPlant OperationsDescription:*Demonstrates mastery in the knowledge and skills of my specialized designated work area.*Work collaboratively with managers, supervisors, and employees to implement action plan.*Create and maintain quality, ethics, and integrity as an enthusiastic approachable confident leader.*Ability to problem solve, prioritize duties and follow-through completely with assigned tasks.*Administer performance evaluations timely for all departmental employees.*Report hourly data, assessments and audits of high-volume mail, and fast-paced workflow.*Plan, conduct, and follows up on operational goals to achieve targeted objectives.*Manages workflow and staffing levels through scheduling, delegation supervision, and resource management.*Improve and update procedures or guidelines, and standards as indicated by evidence-based practices.*Maintain up-to-date records of safety regulation trainings and powered equipment trainings.*Conduct pre-shift meetings to review information pertinent, todays business.*Assist Managers, Supervisors and Postal employees in maintaining organizational structure.*Promote multidisciplinary collaborative practice, accountability, and strategic planning.*Establish outcome focused goal setting, adequate and effective resource allocation.*Monitor work attendance, punctuality and the quality of services employees provide.*Investigates customers and employees complaints to identify areas where discipline is lacking.*Train on challenges and solutions for higher efficiency with new mail logistics, technologies and ideas.* Design and implement orientations programmed to brief the new employees regarding the scope of their jobs.*Utilize various computer systems to obtain hourly data for daily processing and overall financial analysis.USPS Supervisor Distribution Operations03//2017 - 03/2018Birmingham, AlabamaUSAPlant OperationsDescription:*Coordinate with employees and management to ensure the operational goals are completed effectively.*Able to maintain confidentiality understand and evaluate complex information and data.*Allocate resources and organizational skills for training and assigning daily tasks.*Recruiting and training while monitoring operational performances.*Maintain detail accurate records of attendance payroll inventory and mail volume.*Resolve routine problems, report unusual operational issues and implement solutions.*Provide excellent verbal/written communication, time management and interpersonal abilities.*Ensures the hourly statistical analysis reported are completed timely and accurately.*Participates in mail surveys/test related to quality service performances.*Proactively maintain a safe environment with professional working relationships.*Provide data for the operating budget while controlling cost within budget allocations.*Investigate accidents to resolve problems and improve service.*Ensure compliance with safety guidelines and energy conservation practices.Position Type PostalPosition Grade 17USPS Acting Supervisor Distribution Operations01/09/2016 - 03/04/2017Atlanta, GeorgiaUSAPlant OperationsDescription:*Sort and distribute incoming mail and outgoing mail for daily deliveries.*Analyze delivery operations, mail flow, employees and data analysis, for operational improvement.*Operate office machines, such as photocopiers, scanners, facsimile machines.*Monitor operational performance, volume and data throughout hours of operation.*Resolve routine issues; report unusual problems and recommend solutions.*Coordinates mail flow activities with other managers/supervisors during work hours.*Ability to problem solve, prioritize, follow-through and complete assignments.*Effective in handling, anticipating, preventing, identifying and solving problems as necessary.*Verifies attendance, hours worked, paid time off, and post information electronically.*Maximize efforts towards productivity from various sources to meet appropriate objectives.Position Type Detail Assignment Position Grade17USPS Equipment Operator 03/11/1998- 10/11/2010Atlanta, GeorgiaUSAProcessing and DistributionDescription:*Excellent teamwork and interpersonal skills.*Followed orders under pressure and strict deadlines.*Routine maintenance observation and understanding of health and safety codes.*Attend meetings and refresher courses to ensure responsible equipment operation.*Load and unload the warehouse docks and mail trucks of incoming and out-going mail. .Position Type PostalPosition Grade 5USPS Distribution Clerk/Customer Service Sale Associate03/11/1998  10/11/2010Stone Mountain, GeorgiaUSADelivery/Customer ServiceDescription:* Responsible for houses the important mail such as Registered, C.O.D., Express and Certified mail.*Balance and maintained accounts (debit/receivables) of large volume businesses mailers.*Process schemed (mail in numbered sequence) for daily mail deliveries.*Distribute P.O. box mail at scheduled times daily.*Perform a variety of suggestive sales and marketing activities as Customer Service Sales Associate.*Keep an account of postage meter readings daily.*Inspect postal rates and weighing of outgoing mails.*Verify records; deliver, file, retrieve, and pick up mails; drop mails off at postal facilities.*Help in taking up and stacking of promotional materials for marketing and sales.*Replace supply of postal documents; attach shipping labels to packages.*Compile inventory and give assistance on periodic inventory count.Position Type PostalPosition Grade 6EducationGwinnett College10/05/2011 - 06/20/2012Lilburn, Georgia, USAEducation Level: CertificateSubject: NMTGa Perimeter College08/10/2004 - 06/20/2005Clarkston, Georgia, USAEducation Level: CertificateSubject: Billing/CodingLithonia High School08/10/1982 - 06/05/1986Lithonia, Georgia, USAEducation Level: High School GraduateSubject: AcademicSpecials Skills / Association* Microsoft Word * Microsoft Power point *10 Key by touch* Microsoft Excel * 54 wpmReferences`Harry Felter Supervisor Distribution Operation 251-391-0023Dustin Goolsby General Contractor PHONE NUMBER AVAILABLEManicka Lewis Supervisor Distribution Operation 706-207-6634Diane Callure (A)Supervisor Distribution Operation 404-547-8143Felicia Flot (A)Manager Distribution Operation 404-218-1708Tessie Dinofrio Supervisor Distribution Operation 720-427-2116TrainingStart DateEnd DateFacilitiesCourses04/02/201401/08/2016Atlanta Network DistributionCenterUnion Steward NPMHU03/15/201203/15/2014Gwinnett CollegeFirst Aid CPR AED11/09/201011/09/2013James Jackson PkwyCertified P.I.E. Operator10/10/200810/14/2008Ga. 400CSS Associates Training09/05/200509/05/2008Stone MountainFirst Aid CPR AED03/05/200703/08/2007Crown Rd.Aimes Training05/15/200303/15/2005Stone MountainUnion Steward APWU07/15/199707/15/1997Crown Rd.Carrier LLV Training