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EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional Summary- Business Analyst with expertise in requirement gathering, mapping the requirement & testing end to end for those requirements. Capable of handling large scale client data, ensuring smooth transactions, and providing efficient project resolutions. competent in working with cross-functional teams, collecting and converting business needs into technically feasible specifications, and using data analytics tools like Tableau, SAP, and SQL. Proven ability to lead projects from initiation to completion, leveraging Agile and Waterfall methodologies to meet project goals. Holds a masters degree in management and currently pursuing IT Project Management studies. Certified in various business analytics tools, with a strong commitment to continuous learning and professional development. PROFESSIONAL EXPERIENCEStaffigo Technical Services LLC (Client-Cardinal Health) Illinois, USA Business Analyst Jan 2023-June,2024 Spearheaded the implementation and optimization of the DSCSA Track & Trace Process. Ensured compliance with regulatory requirements and industry standards in the pharmaceutical distribution domain. Successfully managed and onboarded approximately 20,000+ customer GLN and SGLN records. Facilitated seamless transactions with Cardinal Health through effective record management processes. Developed comprehensive Requirement Documents, Testing Scenarios, and FSEPC for Pharma Distribution Customer Master Data. Ensured alignment with project objectives and compliance with industry standards. Collaborated with the IT team for extensive testing, involving SAP, IIB, Boomi, Kafka, Tnt Common Master Data service, and RTS. Ensured the smooth integration and functionality across multiple platforms. Played a key role in the Return Stream process, contributing to the design and optimization of the overall process flow. Developed over 20+ BRD, FRD, SRS, Statement of Purpose documents, Key Decision Documents, FSEPCs outlining processes such as GLN, EPCIS, GTIN, and EDI. Developed user interface mockups and wireframes to visualize the portal structure and enhance user interaction. Conducted extensive testing and troubleshooting, effectively supporting production issues to ensure system reliability. Ensured clear communication of processes and procedures to stakeholders. Collaborated with the ServiceNow team to create a new EDI & EPCIS Customer Onboarding form. Streamlined the onboarding process, enhancing efficiency and accuracy in customer data management. Utilized a group mailbox to communicate directly with 15000+ customers. Collected and verified GLN and EPCIS information, ensuring accuracy and completeness. Pinnacle Group Inc. (Client-Qlik) Texas, USABusiness Process Analyst July,2022-December,2022 Applied the Agile software development methodology for problem definition, requirements collection, development iterations, business modeling, and system development communication with the technical team. Elicited and gathered requirements from Customers, stakeholders, Subject matter experts, Internal & external users. Compiled user stories from stakeholders to form the business requirements. Worked with the product owner and the development team to make sure that the user stories and development requirements were clearly defined and meet acceptance criteria. Assured the testing defect log and entered any new defects using Jira. Maintained artifacts such as the User stories, Sprint burn down, burn up chart, and defect logs, as well as managed and groomed Portfolio Backlogs and other artifacts belonging to the Scrum team. Make a flow diagrams, Mockups, Wireframes in Visio and Miro, created wireframes, mockups, and porotypes. Perform a gap analysis to identify a business issue and control change. Created SQL queries for the purpose of extracting data from the database for Backend Testing. Reviewed test scripts, managed defects, and tracked issues to guarantee the success of User Acceptance Testing (UAT). Utilized BPMN to create diagrams of business processes in their current and future states. Assembles operational data from a variety of cross-functional stakeholders for evaluating previous business performance. Provided Recommendation for future actions and Policy of the Business for better improvement. Brisktech Surat, IndiaBusiness Analyst May,2019-December,2020 Evaluated and developed new ways to bridge the gap between business and information technology. Collected, analyzed, and stored data and oversees assessing and recording business requirements. Identified and translated almost 150+ Business Requirements in Functional and System Requirements. Assisting the Senior Business Analyst with client project planning, design, programming, testing, and execution. Gathered information from 200+ stakeholder on corporate performance, project costs and employment rates. Documented organizational structures, internal processes, and client business demands to assist managers. Prepared and delivered presentations to important decision-makers, Organized workshops to invite a business team to gather requirements. Executed and organize monetary, product, market, administrative, and other related research to support strategic and business planning across the client group's many departments and programs. J.T Mithaiwala Associates Surat, IndiaJunior Administrator Jan 2018- April 2019 Compile, proofread and revise drafts of almost 100+ legal documents and reports. Create and organize information and generate reference tools for easy use by the office. Ensure efficient administrative information and assistance. Managed the administrative operations of the Firm and Assist in the marketing of the Firms legal services. Managed, supervised the facilities of the Firm, Deals with almost 50 clients, draft 120 litigation, and written statements for clients.CERTIFICATION & COURSES Certified Scrum Product Owner (CSPO), Scrum Alliance, August 2024 Anaplan Model Builder Students Mimic Pro digital marketing simulation Business Analytics from University of Pennsylvania Supply Chain Management Specialization from Rutgers University Agile Foundations Business Analysis Foundations Business Analysis: Essential Tools and Techniques SKILLS SAP, SQL, Tableau, Qlik, Salesforce, NetSuite, Quick books, Confluence, ServiceNow, IBM SPSS statistics, JIRA, Visio, Miro, Lucid chart, Excel, Microsoft word, PowerPoint Presentation Agile, Waterfall, Product Ownership, Project Management, GAP Analysis, Cost Benefit Analysis, SWOT Analysis, SDLC, ScrumEDUCATIONNew England College New Hampshire, USAIT Project Management November 2023-CurrentNew Jersey Institute of Technology New Jersey, USA Master of Science in Management Jan 2021-May 2022GPA: 3.80 / 4.00Veer Narmad South Gujarat University Gujarat, India Bachelor of Commerce & Bachelor of Legislative Law (HONS) July 2014-April 2019 GPA: 3.12 / 4.00 |