| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Product ManagerCSM, CSPO, PMC I II III, PMP CertificationsHighly motivated technical professional with strong verbal, listening and written skills. Comfortable interacting across all levels of an organization and the public. Diverse background committed to quality and excellence to achieve individual and team goals.ExperienceEducationProduct Manager LINQ Feb. 2023-PresentProficiency in defining product features, functionalities, and user stories.Oversee ERP software offerings, specializing in managing State and Federal reporting for educational districts nationwide. Ensure accurate and compliant reporting for existing requirements and spearheading integration for new reporting mandatesUse Agile principles to achieve greater flexibility and responsiveness in addressing changing regulatory landscapes and customer demands.Facilitate effective communication and collaboration among cross-functional teams including developers, QA engineers, and stakeholders.Develop and execute product roadmapsLeverage data analytics and insights to inform product decisions and optimizations.Align product strategy with overall business goals and objectives.Escalations Support LINQ 2019- Feb. 2023Escalations Team Lead, providing technical support for the full product suite, including MealsPlus, Isite and K12 Payment Center.Prepared user stories for the Product TeamWorked in SQL, Azure and ADO.Developed strong relationships with customers and internal teams to facilitate effective problem-solving and product implementation.Created comprehensive training documents to support product adoption and user proficiency.Customer Support LINQ 2017-2019 Took calls on any number of issues from software bugs to customer education across all products offered by LINQ. Also traveled to client sites for trainings in large groups or one on one as needed.2015-2022Kure Beach Town CouncilAfter serving for three years on the Planning and Zoning Board, I was elected twice to serve on the Town Council. During my tenure, I worked closely with our Police and Fire Departments, Federal Agencies, the U.S. Army, State and Federal elected officials. lobbyists and our Zoning Board to achieve the yearly goals for the Town.B.A. in History/Political Science(double major)North Carolina State UniversitySkillsLong Term Relationship BuildingStrategic PlanningTechnical SupportProduct ManagementAgile MethodologyCustomer RetentionContact210 B Roanoke StChristiansburg, VA 27073PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLE |
