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Title Customer Service North American
Target Location US-TN-Chattanooga
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLENorth American Credit ServicesStreet Address
02/22-PRESENTPrepare insurance claim forms or related documents, and review them for completeness.Calculate amount of claim.Post or attach information to claim file.Transmit claims for payment or further investigation.Contact insured or other involved persons to obtain missing information.Review insurance policy to determine coverage.Process and record new insurance policies and claims.Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.Correspond with insured or agent to obtain information or to inform them of account status or changes.Review and verify data, such as age, name, address, and principal sum and value of property, on insurance applications and policies.Compare information from application to criteria for policy reinstatement, and approve reinstatement when criteria are met.Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.Notify insurance agent and accounting department of policy cancellation.Pay small claims.Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.Collect initial premiums and issue receipts.Interview clients and take their calls to provide customer service and obtain information on claims.Obtain computer printout of policy cancellations, or retrieve cancellation cards from file.Compose business correspondence for supervisors, managers, and professionals.Modify, update, or process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type ofOriental Weavers3295 dug Gap Rd Dalton, Ga10/2021-01/22Thread yarn, thread, or fabric through guides, needles, and rollers of machines.Start machines, monitor operation, and make adjustments as needed.Inspect machinery to determine whether repairs are needed.Record production data such as numbers and types of bobbins wound.Replace depleted supply packages with full packages.Stop machines when specified amount of products has been produced.Inspect products to verify that they meet specifications and to determine whether machine adjustment is needed.Tend machines that twist together two or more strands of yarn or insert additional twists into single strands of yarn to increase strength, smoothness, or uniformity of yarn.Observe operations to detect defects, malfunctions, or supply shortages.Operate machines for test runs to verify adjustments and to obtain product samples.Observe bobbins as they are winding and cut threads to remove loaded bobbins, using knives.Unwind lengths of yarn, thread, or twine from spools and wind onto bobbins.Adjust machine settings such as speed or tension to produce products that meet specifications.Study guides, samples, charts, and specification sheets, or confer with supervisors or engineering staff to determine setup requirements.Tend spinning frames that draw out and twist roving or sliver into yarn.Remove spindles from machines and bobbins from spindles.Install, level, and align machine components such as gears, chains, guides, dies, cutters, or needles to set up machinery for operation.Place bobbins on spindles and insert spindles into bobbin-winding machines.Tend machines with multiple winding units that wind thread onto shuttle bobbins for use on sewing machines or other kinds of bobbins for sole-stitching, knitting, or weaving machinery.Repair or replace worn or defective parts or components, using hand tools.Measure bobbins periodically, using gauges, and turn screws to adjust tension if bobbins are not of specified size.Clean, oil, and lubricate machines, using air hoses, cleaning solutions, rags, oilcans, and grease guns.Tend machines that wind wire onto bobbins, preparatory to formation of wire netting used in reinforcing sheet glass.Wilkins Research1730 Gunbarrel Rd Chattanooga, TN08/2020-9/2021Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolvecustomers' problems.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Determine charges for services requested, collect deposits or payments, or arrange for billing.Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Refer unresolved customer grievances to designated departments for further investigation.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Review insurance policy terms to determine whether a particular loss is covered by insurance.Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.Solicit sales of new or additional services or products.Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Related occupationsOrder tests that could determine the causes of product malfunctions.Related occupationsRecommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

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