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Click here or scroll down to respond to this candidateCandidate's Name
Seeking a company that will allow me the opportunity use the skills & experience obtained from Ultimate Medical Academy to assist and grow within. Chicago, IL 60629EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service oriented professional able to coordinate the medical office administrative and clerical duties to ensure effective patient services and optimal levels of patient volume and flow. Follows policies, procedures and guidelines to ensure consistent quality and maintains and safeguards patient privacy and confidentiality.o Well-organized, manages time and priorities tasks in fast paced environments o Effective problem solver, able to assess situation and identify solutions o Function independently with minimal direction and guidanceAcademic Honors Recognition / Honor RollFluent in basic American Sign Language (ASL)Greenway Prime Suite EHR / Microsoft Office / MS Word / MS Excel / MS PowerPoint Willing to relocate to: Chicago, IL - Burbank, IL - Bedford Park, IL Authorized to work in the US for any employerWork ExperienceAssistant Site DirectorCatholic Charities of the Archdiocese of Chicago-Chicago, IL June 2024 to PresentInventory, placing & receiving orders, customer service, POS check out, stocking shelves, data entry. HomemakerHome Parent & Baby sitter-Chicago, ILDecember 2021 to Presento Ensure household duties are completed in a timely manner o Develop, manage, and maintain a budget effectively o Coordinate medical care, meals, and social activities. In addition Ive been a babysitter to working parents in addition to taking care of my own children for several years. Temporary Safe Passage WorkerA Knock at Midnight-Chicago, ILAugust 2023 to September 2023Brief employment working for this company. Position required standing under extreme weather conditions while monitoring the comings and going of the youth to and from school within a certain distance. In addition document and report any questionable activity that may cause potential harm to the children and others within the school zone.Omni Dept. AssociateJCPenney-Chicago, ILOctober 2022 to March 2023Customer service, process orders for pick up, place orders using Find More application. Process transactions via cash, credit card or mobile purchases using NFC tap to pay. Assist from time to time with the backroom sorting of merchandise and sensor tagging valuable merchandise. Client Support AgentConduent-RemoteOctober 2021 to December 2021Provide exceptional customer service to clients on behalf of Humana healthcare. Inform regarding health coverage and additional options in which the clients may not be aware of as well as update essential information while abiding by HIPAA regulations.Warehouse AssociateAmazon I Distribution Center-Chicago, ILOctober 2016 to January 2017o Picked customer orders on all levels of a multi-level mezzanine o Packed, shipped orders, and troubleshot problems to resolution o Adhered to strict safety, quality and production standards Cashier / Customer ServiceBest Buy I Retail-Burbank, ILNovember 2013 to January 2015o Interacted with customers in a positive manner and demonstrated high level of customer service o Processed retail transactions, accepted payments, answered phones, and stocked shelves o Worked as a team member to ensure customers received the best possible service o Performed opening and closing duties and followed all policies as they related to customer confidentiality EducationDiploma in Medical Administrative AssistantUltimate Medical Academy-Tampa - Tampa, FLMay 2019 to February 2020Skills CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Administrative Assistant Medical Terminology Patient Registration Office Accounting Medical Records Management Release of Information HIPAA Compliance Medical Transcription Basic Coding Skills for ICD / CPT Third Party Medicare Medicaid HMO PPO Medical Laws & Ethics Anatomy & Physiology ICD-IO Customer Service Retail Sales Data Entry Warehouse Experience Patient Processing Medical Office Experience American Sign Language ICD-9 American Sign Language ICD-9 Medical Scheduling Warehouse Distribution Experience Medical Billing Insurance Verification ICD-10 EMR Systems Sales Microsoft Excel Microsoft Word Medical Coding Time management Computer literacy English Quality Assurance Microsoft Powerpoint POS Phone Etiquette Upselling Merchandising Childcare (10+ years) Leadership Customer service Experience working with students Sales Administrative experience Communication skills ICD-9 HIPAA Data collection Cash handling Cash register Upselling Windows Medical administrative support Medical terminology Telemarketing Salesforce Retail sales Negotiation Heavy lifting Computer networking Typing Strategic planning Oracle Construction English Training & development EMR systemsLanguages English - Fluent American Sign Language - BeginnerAwardsUltimate Medical Academy Grad w/HonorsFebruary 2020Graduated with honors GPA 3.59Certifications and LicensesMedical Administrative AssistantMay 2019 to PresentGraduate of Ultimate Medical Academy. Certificate obtained February 23, 2020. AssessmentsProtecting patient privacy ProficientJanuary 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationOrdained minister as of April of 2019.Childcare experience since 1999 to present. Watching, caring for, feeding, providing activities, reading books, selecting age appropriate movies, attending outings. |
