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Click here or scroll down to respond to this candidateCandidate's Name
Cleveland, Ohio Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a very driven person. I work well in a team setting as well as self-motivated on an individual task. I try to do my best and learn all that there is to know about whatever the position is and all of the processes it entails. I am also very detail oriented. Work ExperienceReceptionist Finance Dept:City Hall - ClevelandAug 5, 2024 to presentResponsibilities entail answering the phone and determining who the call is to be transferred to in payroll or Central Payroll. Collect and deliver mail to responsible person or department. Assist with check-run report. Handle the process in ordering the W-2 and W-4 for previous and current employees. Logging contracts to be sent up to Finance Department to be processed. Host:Longhorn Steakhouse - Rocky River, OhioMar 17, 2023-Aug 1, 2024Responsibilities included preparing seating schedule and making sure all things were in order to start the day at the host stand and in the restaurant. Seat guests in rotation when able to with servers, use discretion when to put guests on wait, constant communication with servers and kitchen staff in order for the shift to run smoothly. Front Desk:Planet Fitness Rocky River, OhioApril 2021-Oct 2022Responsibilities include checking guest in, signing up/cancelling for members, working black card spa which includes tanning, total body, massage chairs, and hydro-massage beds, and setting up and cleaning up when done, opening and closing club (held key), also cleaning machines, floor, and locker rooms.Receptionist:H & R Block Brooklyn, OhioJan 2019 May 2019Responsibilities entail opening office, setting up coffee, cleaning lobby, taking calls and making calls for appointments, making sure that the tax specialist meets the needs of the customer for service and time available needed. Special calling assignment to collect on past due balance and to get customers to come in and complete taxes. Conducted audit on accounts. Servicing Specialist:National City Bank/PNC Bank Brecksville, OhioAug 2000 Feb 2018Responsibilities included collecting on accounts 5-30 days past due, supervising staff on evening shift, maintenance on accounts, deescalating supervisor calls, worked in call center to help rectify problem accounts with the branch and customer, servicing of Real Estate accounts with Wells Fargo, Etrade, Bank of America to provide reporting so they are able to make a decision on how to proceed with account. Also, working in Short Sale/3rd Party Foreclosure to verify if property is vacant or occupied and to make a determination on property based on banks best interest.Education:High School Diploma College Prep CoursesCleveland Central Catholic High School Cleveland, OH Skills: Organization Excellent Customer Service Highly Motivated Strong Leadership Skills Time Management Excellent Communication Phone Etiquette Computer ExperienceCertifications and LicensesDrivers License: Expiration April 2027 |
