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Click here or scroll down to respond to this candidateCandidate's Name
marStreet Address . Cell-PHONE NUMBER AVAILABLEK & A Agency Roselle, New Jersey May 2023-PresentAdministrative Assistant (Part Tme-Remote)Contacting new hires for completion of paperwork, orientationand W-2s. Confirming meetings and attendance, keeping records via compliancesoftware and excel spreadsheets.Department of Education - New York, N. Y. Feb. 2023-April 2023Community Outreach Administrative Assistant Temp Contacted parents for outreach campaign on CEC parent board elections, updating daily spreadsheet on results made corrections on parents who left the district. Sent daily updates to management at days end togage progress. Being available to any parents who had questions about the voting elections process. Created short scripts for new hires and training them on the outreach process.Department of Education-Brooklyn, N. Y. Aug. 2022- Oct. 2022Legal Document Reviewer Temp Reviewed and edited legal documents for DOE law department, responded to requests from parents ofspecial needs students who requested extra tutoring or transfers to specialized schools. Entered information into the database and informing supervisors of any corrections that need to be made inwithin the system. Made corrections according to DOE guidelines for final processing and approval of early intervention services.DOE-HHC-DOH New York, N. Y. Nov. 2021- March 2022Contact Tracer Temp Completed intake calls for DOE employees, and students who test positive for Covid. Entered tickets into sales force, updating notes, sending out test kits and attaching positive medical results tocase notes. Advised school administrators of the next step CDC guidance for testing. Gave out detailed discharge planning information after clients were released from MD care. Helped Office manager train new agents on use of ticketing system to register cases. Used MS Office suite to tally daily call totals.Kings County Hospital Center HHC Brooklyn, N.Y. Sept. 2021-Nov. 2021ED Registrar Medical Clerk Temp Registered incoming patients for emergency, pediatric and general medical departments forassessment and treatment. Followed strict HIPPA rules, contacted other departments within thehospital for a smooth patient transition and experience. Directed patients to correct departments and giving out medical division contact information in aprompt and professional manner. Used epic EMR to capture patient information.Chase Bank Yoh Temp Agency Brooklyn, N.Y. Oct. 2020-Dec. 2020Patient Navigator Temp Checked Chase Bank employees for Covid-19, if employee was sick referral was made for clients toget tested by a primary care doctor. All onsite results were logged daily in the medical book for review by head staffing nurse.Penda Aiken Agency Brooklyn, N.Y. March 2020-May 2020OEM Wellness IHM Manager Temp Worked with NYCEM, responding to Covid-19 recovering patients located in isolation hotels,recorded daily statistics for NYCEM, including temperature checks, alertness and any major medicalchanges. Sent daily reports over to OEM, alerted NYCEM to any sick patients on premises in an urgent manner.Candidate's Name
mar70031@yahoo.com. Brooklyn, New York 11203. Cell-PHONE NUMBER AVAILABLE Supervised wellness coordinator on the second shift from 2 PM to 10 PM.Human Resources Administration New York, N.Y. September 2019-February 2020Call Center Agent Responded to phone bank callers inquiring about letters of case closings, program attendancedeterminations and processed installment agreements for clients who received excess benefits dueto hidden income. Relayed calls to correct investigators and contacted supervisors via email to update them onincoming clients and cases that need special attention. Posted billing payments.Teacher's Retirement Systems New York, N.Y. July 2019-September 2019Call Center Specialist Temp Responded to pension determination requests, gathered the correct information needed in order togive updates on the set amount in client accounts. Duties included faxing out specialized documents requested by clients, giving updates on terms andmarket rates, walking clients through sign up process and assisting callers in applying for loans.N.Y.C.H.A. L.I.C. Queens N.Y. April 2019-June 2019Call Center Coordinator-Dispatcher Temp Responded to emergency repair requests from the five boroughs, duties include gatheringinformation for apartment repairs, elevator maintenance and FDNY requests for sick and elderlyresidents. Gave residents ticket number information of repairs while relaying information to the correctdepartment officials in a timely manner.N.Y.C. Department of Transportation Queens N.Y. Dec. 2016-April 2018Communications Operations Specialist Worked as an OEM-SIMS call center responded to emergency highway, bridges and infrastructureissues borough wide. Duties performed include gathering information on traffic accidents, malfunctioning street lights,pothole repairs and urgent citywide crisis, relayed information to the correct department, officials ina timely manner. Assisted Con Edison with opening emergency permits.N.Y.C. Department of Environmental Protection HRO-BIB- Queens N.Y. July 2016- Dec. 2016Community Assistant Build It Back-HRO Program Met and greeted consumers affected by Hurricane Sandy as a receptionist, performed data entry, forconsumers seeking aid to rebuild their homes. Duties included intensive outreach, interviewing and collecting paperwork, guiding clients to correcthome representative to get processed and office liaison back up to other home reps. Uploadedreviewed and submitted architectural documents to CMS.N.Y.C. Department of Parks- Brooklyn, N. Y. July 2015- June 2016Parks Associate Temp Interacted with kids ages two to six and parents to promote parks arts and crafts programs, reading,educational games, puppet time. Kept children entertained and Informed parents about ongoing programs, providing coverage atdifferent parks locations within Brookyn to perform consumer enrollments, on a rotating basis.Kings Boro Mens Shelter-Psychiatric Center New York, N. Y. June 2014 Dec. 2014CHCANYS-Americorps-Patient Navigator Temp Entered patient data and appointments into medical data base, made sure clients adherence withmedical and mental health appointments, medical coding and billing related work on N.Y.S. E-PacesMedicaid system.Candidate's Name
mar70031@yahoo.com. Brooklyn, New York 11203. Cell-PHONE NUMBER AVAILABLE Maintained client healthcare information, while adhering to HIPAA regulations. Verified medical insurances and updated in system, made follow up calls for next day patientappointments, dispatched and picked up patient medications. Enrolled patients in N.Y.S. Medicaid programs, scanned in patient insurance and health records daily,made referrals to outside specialists. Contacted outside transportation to get clients to hospital via EMS or private services. Held health classes within shelter on a weekly basis, taught basic healthy food preparation classes ona budget held bi-weekly.Jewel Human Services Jamaica, N. Y. March 2014 Oct. 2014Community Rehabilitation Worker Assessed mentally challenged client needs, teaching adl living and coping skills including moneymanagement, work related skills, real world train and bus transportation directions. Helped clients overcome any challenges they may face in the outside world. Committed to givingthese individuals the best learning experience, in order to live a happy, functional and productive life.Housing Works, Inc. - Non-Profit Brooklyn, N. Y. June 2008 Oct. 2010Medical Receptionist-H.R. Generalist No fault lay off Assisted director of intake with administrative duties, reviewed clinical notes helped clients getreferred to medical treatment. Helped human resources while making recruiting and outreach calls to meet quarterly hiring goals,gave new hire our orientation group and forwarded all new hire packets to hiring department. Made sure patients followed mandatory attendance to treatment programs, for mental health. Ran daycare room, supervised kids reading, playtime and meals. Kept track of daily attendance andmedical credentialing book updates. Kept program directors updated on client attendance numbers daily. Reconciled daily money and metro card distributions logged all transactions into tally sheets. Faxed and closed out medical records, called to have medical tests faxed over to center. Took messages and relayed them in a time efficient manner. Billed daily mental health treatments and sent out to NYS for reimbursement at month's end.Education: Ashford University Medical administration, Medical Oice Management-AdministrationJune 2010 - April 2014 110 college credits.Licenses & Certifications: Human Resources Generalist. HIPAA Certified July 2021 NYCHHC OnlineCertification Skills: Medical Records HIPAA Community Outreach Healthcare Management
Customer Service Invoicing Medical Coding Program Management and Epic Software Licensedpatient navigator familiar with harm reduction method BLS certification. |
