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Title Customer Service Care Specialist
Target Location US-NC-Wilson
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Dogwood Lane, NorthwestWilson, NC Street Address
EMAIL AVAILABLE, PHONE NUMBER AVAILABLEObjective: To obtain employment with my strong customer service and computer background through previous job and educational experiences and opportunities.EXPERIENCEStevens Funeral Home, Wilson NC - DirectorJuly 2015 - PRESENTSchedule rehearsals for the choirMake sure scheduling is updated within the choirs online calendarAssign choir members to certain destinationsAssign choir members tasks if needed on the serviceSpeak with family members and or contract holders about specific song requests and needsSelf-employed - Natural Hair StylistSeptember 2015- PRESENTConsult clients on hair care and advise on products to usePromote healthy hairSpecialize in twists, braids, weaves, and blow outsBB&T, Wilson, NC- Retail Fulfillment Lending Specialist IIIJuly 2013- January 2014Responsibilities Review documentation for accuracyMake sure if errors are located within documentation the correct exceptions are setResponsible for completing set assignments given on a daily basisMaintain an accuracy level set within BB&T procedures and policiesEDUCATIONWilson Community College, Wilson NC- AASJanuary 2001- December 2023Information SystemsSKILLSQuality customer service developed through call center environments and extensive customer service training classes. Worked as an Administrative Assistant for a Wilson County Sheriff candidate in 2014 primary election, performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to voters.

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