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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEObjectiveAn initiative-taking and hardworking individual looking for a responsible role in a well-respected organization, where I can learn new skills, expand my knowledge, and leverage my learnings. Skills Quick decision making Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients, and different level of management Effective communication (oral & written) Critical thinking skills Proven customer service and interpersonal skills Work ExperienceAugust 2022 CurrentLicensed Esthetician/Front Desk Associate Massage Envy Charlotte, NC Work with guests to gain a clear understanding of their long-term skin care goal, and provide each with care recommendations Maintain a customer-oriented environment while providing a stellar experience of skin care Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service Build and foster relationships with clients, resulting in 5star survey ratings. Performs a broad variety of administrative duties and staff support services Orders office supplies, schedules meetings, and organizes and maintains calendars for assigned areas Make follow-up calls to customers for repeat business Travel management and calendaring for supervisor June 2020 April 2022Front Desk Associate and Licensed Esthetician Hand and Stone Charlotte, NC Assured the smooth operation of the front office and managed office supplies Assist clients with answers to general questions or products, reservations, prices, and program information Organizing, confirming, processing, and conducting guest check in and cancellations Maintain a customer-oriented environment while providing a stellar experience of skin care/regiments Built a rapport with customers, increasing repeat business for the company, leading sales recognition March 2020 July 2020Retail Sales Associate Victoria Secret Charlotte, NC Proactively and reactively assisted customers with questions, concerns, and item purchases Perform cross-sales and upsells based on clients interests Process transactions, both cash and credit with speed and accuracy Provide high quality customer serviceJanuary 2019 April 2020Cashier Lidl Charlotte, NC Process transactions, both cash and credit, with speed and accuracy Maintain store presentation and in-stock standards Provide high quality customer service Assist customers with store products and answer any questions relating to purchase Education Monroe High, Monroe, NC-High School Diploma, 2018 Aveda Institute, Charlotte, NC-Esthetician License, 2021 Strayer University, Charlotte, NC-Bachelor's degree, Business Administration with a minor in Marketing, 2024 |
