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Title Quality Assurance Software Development
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Candidate's Name  PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARY:Results-driven Quality Assurance Engineer with 7+ years of experience in Agile software development. Proven ability to guide cross-functional teams towards delivering high-quality products. Committed to ensuring product excellence through effective testing strategies, defect resolution, and rigorous data validationAREAS OF EXPERTISEIndustries: Financial, Banking, Healthcare, RetailMethodologies: Software Development Life Cycle (SDLC), SCRUM, AgileTools and Technologies: JIRA, Confluence, SaaS, Cloud Deployment, Web Jobs, Data Validation Testing, ETL, Conflict ResolutionSkillsProject Management: JIRA, ALM, Azure DevOpsTest Automation: Selenium WebDriver, Kickstart, GITAPI Testing: API PostmanDatabases: SQL Server, Oracle, MySQL, Mongo DBDevelopment: Salesforce, HTML, XML, JSON, Groovy, Browser StackData Analysis: AlteryxPROFESSIONAL EXPERTISEProven ability to manage multiple testing projects concurrently, ensuring timely delivery of all deliverables.Skilled in collaborating with clients and project managers to thoroughly analyze their requirements.Experienced in effectively consolidating test results from multiple teams into clear and concise weekly and daily status reports.Proficient in Agile, Waterfall, TDD (Test Driven Development) methodologies, SDLC, and STLC.Well-versed in a variety of testing methodologies, including data validation, data migration, functional, stress, regression, smoke, and system testing.Experienced in the entire testing lifecycle, encompassing risk analysis, planning, process, test strategy, test plans, test scripts, test scenarios, test cases, and defect tracking managementSkilled in leveraging SOAP UI for testing web services that utilize XML, JSON, and REST endpoints.Proficient in using Postman to test RESTful APIs.Possesses a strong understanding of data warehousing concepts and methodologies.Experienced in ETL processes, including data extraction, transformation, and loading.Skilled in validating ECCM data against canonical standards following ETL job completion.Experienced in maintaining and executing automated regression test cases in Selenium WebDriver using Core Java.Implemented automated testing within a Jenkins-based continuous integration pipeline.Experienced in writing and executing User Acceptance Testing (UAT) scripts.Provided technical leadership and troubleshooting expertise for production issues, collaborating closely with developers, configuration management, and business analysts to resolve performance bottlenecks and data integrity problems.Possesses strong experience working as a QA test lead and managing testing tasks in an onshore-offshore model.CHRONOLOGICAL EXPERIENCEClient Name Ameriprise November 2023 - PresentRole Senior QA AnalystProject SummaryAs a Senior QA Analyst at Ameriprise, I played a pivotal role in ensuring the integrity and compliance of the company's risk management and regulatory programs.Key ResponsibilitiesTest Planning and Execution: Developed comprehensive test coverage plans, tracked testing progress, and provided regular status updates to business teams.ETL Process Management: Led the design, implementation, and support of ETL processes using Alteryx.Data Validation: Conducted rigorous data validation testing using SQL queries in AWS to ensure data accuracy and integrity.Data Mapping and Migration: Created and maintained data mappings to facilitate seamless data transfer between source and target systems. Worked extensively with cloud-based data, particularly appeal data stored in flat file formats.Schema Analysis: Performed schema analysis using SQL queries to identify and address data join and transformation complexities.Quality Assurance: Ensured the quality of migrated data and the validity of migration processes and operations.Reporting: Consolidated test results from multiple teams into clear and concise daily and weekly status reports.Collaboration: Worked closely with developers, configuration management, and business analysts to resolve production issues.Team Leadership: Led a team of 5 members, assigning tasks under the Agile Scrum methodology.Test Case Management: Prepared and executed test cases in Jira based on BRDs, technical specifications, functional designs, and use case documents.Defect Management: Logged defects in Jira, created Requirement Traceability Matrices, and generated defect summary reports.UAT and Regression Testing: Participated in UAT testing, prepared Test Completion Reports, and executed regression testing.Key Achievements:Through my contributions, I successfully supported Ameriprise in maintaining regulatory compliance, mitigating risks, and ensuring the accuracy and reliability of its data-driven processes.Client Name Allianz June 2021  November 2023Role Senior QA AnalystProject Summary:As a Senior QA Analyst at Allianz, I contributed to the testing and quality assurance of annuities and life insurance products.Key ResponsibilitiesTest Planning and Execution: Developing and executing comprehensive test plans, utilizing tools like Postman and Selenium for automated testing.Data Validation: Employing SQL queries to validate data integrity in Oracle databases.Defect Management: Tracking and managing defects using Polarion, ensuring timely resolution and reporting.Documentation: Preparing detailed documentation, including test progress updates, coverage plans, and requirement traceability matrices.Agile Methodology: Actively participating in Agile project methodologies, such as daily scrums, sprint planning, and retrospectives.Collaboration: Collaborating closely with business analysts, developers, and quality assurance teams to understand requirements, design effective test strategies, and provide recommendations for process improvements.Quality Standards: Contributing to the development and maintenance of quality assurance standards and best practices.User Acceptance Testing: Coordinating with the business team to conduct user acceptance testing.Key Achievements:Successfully delivered high-quality testing for Allianz annuities and life insurance products.Improved test efficiency and coverage through automation and process optimization.Contributed to the development of robust quality assurance standards.Effectively collaborated with cross-functional teams to ensure project success.Company Name ClickSWITCH December 2019 to March 2021Role- Senior QA AnalystClickSWITCH is a user-friendly platform designed to simplify the transfer of direct deposits and automatic payments between financial institutions. Accessible via personal computers, tablets, and smartphones, it offers a convenient solution for account holders.Key Responsibilities:Test Planning and Execution: Developed comprehensive test plans and test cases based on system requirements. Designed and executed manual testing strategies for application modules and components.Regression Testing: Prepared and executed regression testing to ensure quality.Proof of Concept and Planning: Prepared proof of concept, QA test strategy, and detailed planning for automatic statement generation.Azure Knowledge: Demonstrated conceptual knowledge of Azure builds, deployments, and build pipelines. Deployed features to individual slots using Azure.Data Validation: Performed data validation testing using SQL queries in Oracle.UAT and Device Testing: Participated in UAT testing and conducted installation, GUI, usability, and functionality testing on Android and iOS devices.Defect Management: Tracked and managed defects using Jira, generating detailed defect summary reports.Automated Testing: Performed functional, regression, and API testing using Postman.Efficiency and Collaboration: Worked efficiently under tight deadlines and collaborated with programmers, project managers, and other teams to ensure quality standards and meet deadlines.Test Strategy Development: Developed and implemented strategies for balancing automated and manual testing.Error Resolution: Diagnosed and resolved test case, test data, and script errors.Selenium Maintenance: Maintained and updated existing Selenium scripts.Quality Assurance Standards: Contributed to the development of quality assurance standards and best practices.Offshore Team Collaboration: Worked closely with offshore teams in different time zones.Agile Methodology: Specialized in Agile project methodologies, including Daily Scrums, Sprint Planning, Agile Sprint Reviews, and Agile Sprint Retrospective meetings.Skills: Demonstrated strong analytical and problem-solving skills, effectively communicated and collaborated with team members, and contributed to the overall success of the ClickSWITCH project.Company Name: - Sawtooth, Minneapolis July 2017 to November 2019Role: - Senior QA Team LeadProject SummarySawtooth is a SEC-registered investment advisor offering a comprehensive wealth management technology platform for financial institutions. I led a team of 5 QA professionals in an Agile environment to ensure the quality and functionality of this platform.Key Responsibilities:Agile Implementation: Successfully implemented Agile methodologies (Scrum) through daily stand-up meetings, sprint planning sessions, sprint reviews, and retrospectives. Collaborated with Business Analysts and Developers to design effective test plans and strategies aligned with business requirements.Manual Testing: Executed manual test cases against SaaS products, including Salesforce CRM, and documented testing progress, test coverage plans, and status reports.Process Improvement: Identified areas for improvement within the system and recommended enhancements to the development team.User Acceptance Testing: Facilitated User Acceptance Testing with business stakeholders.Team Leadership: Led a team of 5 QA professionals, assigning tasks and mentoring them within the Agile Scrum framework.Complex Testing: Performed complex testing of next-generation Salesforce features, developed and executed automation scripts using Selenium, and conducted compatibility testing across various platforms and devices.Defect Management: Managed defect lifecycles in Jira, created Requirement Traceability Matrices (RTMs), and generated comprehensive defect summary reports.Company Name: - BI Worldwide, MinneapolisRole: -Senior QA Analyst November 2016 to June 2017Project Summary:Goal Quest: A Global Sales Incentive ProgramGoal Quest is a groundbreaking sales incentive program that leverages the power of self-selected goals, audience segmentation, and all-or-nothing achievement. By segmenting sales teams into groups based on productivity levels, Goal Quest creates a level playing field and encourages ambitious yet attainable goals.Key Responsibilities:Agile Environment: Worked in an agile environment with frequently evolving requirements.Test Planning and Execution: Developed detailed test plans and cases, executed manual testing, and prepared test completion reports.Proof of Concept and Planning: Prepared proof of concept, QA test strategy, and detailed planning for automating statement generation.Application Testing: Ensured application functionality by testing various components, including web services, data validation, and user interfaces.Device Testing: Performed installation, GUI, usability, and functionality testing on Android and iOS devices, including iPod, iPhone, and iPad.Test Management: Used HP ALM to document test data and track test progress.User Acceptance Testing: Facilitated User Acceptance Testing with business stakeholders.Process Improvement: Identified areas for improvement within the system and recommended enhancements to the development team.Agile Methodology: Specialized in Agile project methodologies, including Daily Scrums, Sprint Planning, Agile Sprint Reviews, and Agile Sprint Retrospective meetings.Offshore Team Collaboration: Worked closely with offshore teams in different time zones.Company Name: - UnitedHealth Group, MNRole: - QA Analyst April 2016 to October 2016Project Summary:The project aimed to integrate Cirrus and CDB data into C360 to empower Constituent Services Advocates with the necessary information to respond effectively to member calls.Key Responsibilities:Data Mapping: Mapped source data to enterprise data models to establish a clear migration path.Cloud Data Understanding: Gained expertise in cloud components, particularly appeal data stored in flat file formats.SQL Queries and Schema Analysis: Wrote SQL queries to analyze schema relationships, transformations, and identify data complexities.Data Analysis and Profiling: Performed data analysis and profiling, documenting data mapping and identifying gaps in current systems and the big data platform.C360 Gatekeeping: Served as the C360 Gatekeeper for mapping handover and validated data from the source system throughout the provisioning process.Collaboration: Partnered with technology experts like Data Architecture, Solution Arch, Source SME, and the delivery scrum team for analysis and to present intermediate and final data analytical results.Job Execution Verification: Verified successful job execution by checking for related files in the landing zone and raw files created in the raw landing zone.Data Ingestion and Validation: Validated ingest workflow, record count, target XML fields based on transformation logic/business rules, and ECCM to canonical validation after ETL job completion.Data Migration: Managed source system analysis, data transformation, data loading, and data validation from source systems to Transactional Data and Warehouse Systems.Communication and Documentation: Clearly communicated and documented test results and defect resolutions during all phases of testing.ETL Job Execution: Used Robot Scheduler to load and execute ETL jobs.Data Extraction: Used SQL queries to extract data from target tables to validate data mapping.Data Migration Planning: Prepared data migration plans, including identifying migration risks, milestones, quality, and after-action reports.Data Validation: Validated identified target fields based on business rules and conducted incremental data load checks.Test Case Management and Reporting: Created Test Cases, developed Tractability Matrices and Test Coverage reports, and prepared status summary reports with details of executed, passed, and failed test cases.Stakeholder Interaction: Interacted with developers, business teams, management teams, and end users.Quality Assurance: Owned the quality of migrated data and the validity of migration processes and operations.ACCOMPLISHMENTS:Allianz: Operations was confident about my output and made me as only SQA for the projectSawtooth: Awarded as Independent QA contributor for the project.BI Worldwide - Rock Star award for various release accomplishments in March 2017United Health group, MN - Received Diamond Recognition from Scrum Master in August 2016.EDUCATION & CERTIFICATION: -QA Certification: American Institute of technologyBachelor of Bank Management  Ethiraj College, University of Madras, Chennai, IndiaDiploma: Post Graduate Diploma in Computer Applications, Liba  IC, Loyola College, Chennai, India

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