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Click here or scroll down to respond to this candidateCandidate's Name
Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE (https://LINKEDIN LINK AVAILABLE) 1Summary: Highly experienced Quality Assurance Techno-functional Lead with over 24 years of experience working on leading-edge technologies and latest software testing methodologies Successfully managed in-house and offshore software Quality Assurance Testing teams ranging between 2 to 30 resources at a time. Expertise reviewing business requirements, preparing project estimates for QA tasks and resources, creating, and reviewing the test strategies and test plans with business partners, creating and reviewing test scripts and test cases. Communicate with Technical and Non-Technical Resources/Teams and work closely with Development, Business and Product teams. Have worked in capturing and documenting business requirements for small projects through discussions and training sessions with end users and business partners. Reviewing and documenting detailed technical specifications in the light of BRD documents provided for the projects and providing logical understanding to QA team for preparing test scenarios and test cases/scripts. Experience in walkthroughs and testing of all phases of the Software Development Life Cycle. Highly skilled and experienced in all software testing types like unit, system, functional, system integration, user acceptance, end to end, regression, negative, black and white box, UI and compatibility, data interface, data integrity and data migration, web services testing, database analysis and backend testing and Performance/Load/Stress Testing on all platform types like UI, web-based, standalone, mainframe and mobile devices. Thorough Understanding of Software Development Life Cycles based on Waterfall, Agile and Hybrid methodologies. Highly experienced conducting testing on stand-alone, UI, mainframe, Unix-based, web-based, handheld and mobile devices/systems on multiple operating systems. Create Test Plans, Test Strategies and document test cases and test scenarios. Drive innovation, develop standards and procedures to determine product quality, release readiness and streamline overall QA and testing processes. Discover, identify, report and track bugs within software throughout the project lifecycle. Perform Manual and Automated Testing and analyze test results. Research new tools, technologies, and testing processes. Solid understanding of QA Testing Environments, setup and maintain test environments, deploy code and releases to QA Environments and perform smoke tests. Ability to deal tactfully with people and exercise good judgment in developing and presenting alternatives. Ability to perform well under deadline pressure and curious, inquisitive, and creative out of box thinker and ability to work independently and in team-based environments. Software/Technical Skills:Languages Python, C#, VBScript, SQL, VB 2005 and C# on .Net Framework, COBOL, Unix Shell Scripting, TSLDatabases MS SQLServer 2016/2012/2008 (and previous), Oracle 7x, 8x, 9.i, 11g, UNIX, DB2, MS Access 2.0/97/2003, SQL Anywhere, MySQLSoftware/Utilities Octopus, Jenkins, GitLab, Slack, Jira, Azure DevOps, Confluence, Salesforce, Veeva, MS Office Suite 2016 (Word, Excel, PowerPoint, Outlook, Publisher, Visio, OneNote, Project, Lync), Adobe Acrobat Reader/Writer, SQL Server Management Studio 2016 (and previous versions), Oracle SQL Developer v4, IBM Rational DOORS, Clarity, Master Control QA Automation andManagement ToolsSelenium, HP UFT 12.5, HP QTP 8.2/9.2, Tosca, WinRunner 6.0, Web Test, HP Performance Center, Load Runner, Spira, FootPrint (Warehouse Management and Procurement system) Web Services Tool Postman v9 and older, SOAPUI 4.5.1 Big Data & DataWarehouse ToolsApache HADOOP, Apache Hive, MySQL, Apache Pig, Apache Sqoop, HiveSQL, MapReduce(MapR), ETL Grids, Bedrock, MDM (Master Data Management), Dataflux (ETL and BI tool) Candidate's Name
Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE (https://LINKEDIN LINK AVAILABLE) 2Data Analysis Tools Power BI, TableauPlatforms Web-based, Client Server, Stand Alone, Mainframe, Secure Cloud Portals Project ManagementToolsAzure DevOps, Jira, MS Project 2010 and older, Microfocus ALM, HP Quality Center, CA Agile Central (formerly Rally), TeamTrack, Test Director, Lotus Notes Service Utilities WinSCP, Putty, WinZip, WebEx, SharePoint, Notepad ++, FileZilla, VPN Client, Host Explorer(Mainframe), PKZip, Nuance PDF Convertor, SnagItMainframe Utilities MVS JCL, MVS TSO, ISPFBrowsers & OS Older and Latest versions of Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, and Apple Safari, Windows 10 and older, UNIX Work Experience:CCG Marketing Solutions, West Caldwell, NJSenior QA Specialist (May 2018 To Date)Worked as QA Lead at CCG Marketing Solutions on some of the very high-profile Pharmaceutical projects of the company with details highlighted below: Managed companys high profile Pharmaceutical clients and projects. Managed onsite and offshore QA teams of 2-5 members. Worked on data migration project for the Pharmaceutical clients from current system to the latest WMS system called FootPrint. In this data migration project, was responsible for creating comprehensive test plans, test cases and execute them through Jira and Xray. Participated in Requirement gathering and understanding, preparing QA estimation for time and resources and preparing all related artifacts of Test Strategy, Test Plans, Test Scripts/Cases, Validation Summary Reports, Requirement Traceability Matrices and IQ/OQ/PQ artifacts under 21CFR-11 regulations. Utilized client Veeva/Salesforce instances for testing by creating, managing and extracting test data related to orders, sales reps and sample inventories. Tested frontend applications designed for clients utilizing .Net technologies and Java. Automation testing of front-end applications using Selenium framework built with Python and JavaScript. Heavily involved in manual, end to end, UAT, performance and database testing for validation purposes utilizing complex SQL statements through SQL Management Studio. The testing also involved using SSIS packages to connect to the 3rd party systems and extract data from the systems, do the data transformation and loading it into DW systems of the company in the SQL Server database environment. Demonstrated experience with orchestrated Web Services and REST API testing and SSL-related systems using tools like Postman, with data validation using SQL statements. Extracting and sending order related data from and to the clients utilizing REST APIs through Postman and console applications. Strictly monitoring the storage and security of clients data under 21CFR-11 regulations. Participated in company Compliance teams as well as 3rd party audits by preparing and providing all relevant artifacts and documents. Projects were managed following the Agile methodology following 2-week sprints managed through Azure DevOps by creating Project Backlog Items (PBIs), tasks, test cases and defect management. Jira was also used on some projects for sprint backlog, planning and defect management activities. Extensive knowledge of CI/CD Frameworks using Jenkins, GitLab and Octopus. Participated in daily, weekly and routine status meetings and prepared status reports and matrices to measure project/resources performances and progress. Optum (UnitedHealth Group), Basking Ridge, NJSr. QA Lead / Scrum Master (Apr 2015 May 2018)Worked as Senior QA Lead/Scrum Master on some of the very high-profile projects of the company highlighted below: Polaris: Worked on a very high-profile project called Polaris, which is UnitedHealthcares new platform for processing claims in the capacity of Senior QA Lead / Scrum Master. The testing involved different types of Candidate's Name
Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE (https://LINKEDIN LINK AVAILABLE) 3systems including mainframe, Unix, web-based and user interface applications. Managed the project on Value Streams/Market Events basis and was responsible for all System Integration, UAT and End to End testing activities for the value streams (Quote to Cash, Claims and Ancillary Products). Also managed Optum Integration Layer (which included Eligibility and Enrollment, EDI Transactions, etc.) for the project as Scrum Master which included conducting daily/weekly status meetings, defect triage calls, daily scrum calls, issue resolution/escalation/remediation activities, etc. Data Fabric: Worked on the Big Data technology application called Data Fabric. The framework used was Apache HADOOP built on HIVE database managed through Map Reduce jobs on BDPaaS platform. QA activities on the Big Data projects were to test the flow of data into the Data Fabric through its various stages of Data Intake/Acquisition, Data Integration and Data Provisioning through an application called Bedrock. Also performed data analysis activities for the Big Data project using SQL and Python for data modeling. Followed Agile/SAFe methodology for all the projects utilizing CA Agile Central (formerly Rally) to manage the activities and streamlining various processes and managing the large number of teams involved. ALM was used for creation and execution of test cases as well as defect management and reporting while UFT/QTP was used for regression testing on projects involving web-based applications. D&B (Dun & Bradstreet), Parsippany, NJQA Lead (July 2014 Apr 2015)Worked as a QA Lead responsible for managing a new project for D&B called SBFE (Small Business Financial Exchange) along with local and offshore team ranging from 5 to 15 resources, where some of the duties included as below: Resource estimation and allocation, preparation of SOWs (statement of work), QA Task analysis and estimations, project meetings, status meetings, preparing software documentation including Project Plans, Test Plans, Test Strategy, Test Scenarios, reviewing, updating, and approving test procedures and test scripts and providing guidance about the projects. Setting up test environments for the test teams, resolving issues faced by the team during the test planning and execution stages like access to software, systems, and environments. Conducting daily, weekly, and periodic status, review, and defect remediation meetings with the relevant project teams on the project activities. Successfully completed the SBFE projects Data Acquisition phase which involved ETL, and Data warehousing activities based on MDM (Master Data Management) concept. The incoming data from outside vendor was massaged, cleansed, extracted, matched with D&B data and loaded into D&B databases for the purpose of creating new attributes and scores. The above processes required a lot of data analysis, manipulation and verification using complex SQL queries on the Oracle DB and execution and validation of jobs and their results. Participated in meetings with the project managers, key project team members and the Business partners to understand the complex requirements and technical specifications of the project and conducted the KT sessions with offshore team members on the same.Optum (UnitedHealth Group), Basking Ridge, NJQA Lead (May 2011 July 2014)Worked at Optum (a UHG division) as QA Lead responsible for leading teams on multiple projects ranging from 2 to 20 resources. Major responsibilities and milestones are included below: Responsible for reviewing the business requirements, preparing project estimates for QA tasks and resources, creating, and reviewing the test strategies and test plans with business partners, creating, and reviewing test scripts and test cases for web-based, print media and stand-alone applications and mobile devices. Managed teams working on the projects completing the QA tasks. The tasks included performing manual and automated testing of the functionalities.Candidate's Name
Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE (https://LINKEDIN LINK AVAILABLE) 4 Projects were managed in Application Lifecycle Management and Rally Software while UFT/QTP was used to automate the regression tests and Performance Center (Load Runner) was utilized for performance testing activities. Successfully completed the following projects with description for each as explained. EOB Transformation: Worked on EOB Transformation project of UnitedHealth Care developed for Medicare customers. Responsible for managing the UAT/E2E activities for the project by engaging various teams involved in the effort. Also managed daily meetings with the systems and participated in UAT preparation works (creating test plans, test cases, uploading them to ALM, defect logging and remediation, data selection and preparation for testing, manage resources and activities in the project plan, participate in BRD, PRD, IRAAD and Change Control meetings etc.). PIM: Worked on a web-based application called PIM (Provider Information Management) based on Java framework running on Apache Tomcat server and Oracle as the backend database. The application was hosted on the secure Optum Cloud portal. The other integral component of the project was a data warehouse/ETL process involved on the backend of the project for the provider directory database, which was tested extensively through SQL queries used in Oracle SQL Developer and running backend ETL jobs. The testing for the above project also involved web services API calls made between the outer system sending requests to the PIM services for data retrieval using SOAPUI. eCommunications: Worked on a web portal project called eCommunications Inbox designed in Java running on Oracle database. Lead a team of 3 QA Testers on the project. The testing involved web services calls made between the outer system sending requests to the Inbox Solution for data retrieval. Also performed regression testing using HP QTP tool. HIX: Worked on the HIX (Health Information Exchange) project for the State of Massachusetts as a Consultant. The responsibilities were to review the issues/defects existing in the system being transferred to Optum from the previous vendor and prioritize them based on the PROD release date. The defects were logged and managed in Jira. Followed Agile/SAFe methodology for all the projects utilizing CA Agile Central (formerly Rally) to manage the activities and streamlining various processes and managing the large number of teams involved. ALM was used for creation and execution of test cases as well as defect management and reporting while UFT/QTP was used for regression testing on projects involving web-based applications. Performance Center(Load Runner) was used for PIM projects performance testing. StayinFront, Fairfield, NJQA Lead/Senior QA Analyst (Jan 2007 May 2011)Worked as Senior QA Analyst/QA Lead responsible for managing an onsite/offshore team of 3 to 20 members and managed 6 Pharmaceutical and Financial clients performing the below responsibilities: Resource identification and allocation, project meetings, status meetings, providing software documentation including Project Plans, Test Plans, Test Strategy, Test Scenarios, reviewing, updating and approving test procedures and test scripts, and providing guidance about the projects. Responsible for setting up test environments and VMware test images for the test teams, resolving issues faced by the team during the testing and getting daily, weekly and periodic updates from the teams on the project status and progress. Testing of the CRM model and Analytics applications designed using C++ and Visual Basic running on MS SQL Server 2000 and 2005 database. Worked on the latest CRM version 11 application, which was a web-based application designed on .Net framework leveraging the Smart Client technology. The CRM application was also installed and rigorously tested on hand-held and mobile devices. Involved in performing backend database testing on Data Warehouse/ETL systems and Quality/Interfaces on the SQL server 2005 through SQL queries to satisfy CRUD operations using Dataflux application. Worked as HPQC Administrator to manage the administrative tasks of HPQC creating new projects and project domains, assigning roles to users, adding and deleting users, creating and customizing reports etc. Also working on the upgrade of HPQC from version 9.0 to 10.0. Candidate's Name
Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE (https://LINKEDIN LINK AVAILABLE) 5 Responsible for creating, reviewing, and updating Standard Operating Procedures of the QA department according to the industry standards and Software Quality requirements. D&B (Dun & Bradstreet) CanadaApplication Testing Analyst (April 2003 Jan 2007) Worked as Application Testing Analyst with major responsibilities and achievements as below: Established the QA team and department by onboarding resources and creating all relevant artifacts and SOPs. Resource allocation, project meetings, status meetings, providing software documentation including Project Plans, Test Plans, Test Strategy, Test Scenarios, reviewing, updating and approving test procedures and test scripts, providing guidance about the projects, setting up test environments and VMware test images for the test teams. Resolving issues faced by the team during the testing and getting daily, weekly and periodic updates from the teams on the project status and progress. Mainly involved in testing all aspects of 2 major web-based applications called DBIA Canada and DNBDirect built of VB .Net technologies. Carried out extensive web services and web content testing on the websites developed for internal users to fulfill the order fulfillment and customer reporting purposes. Digitek Systems, NJ:QA Analyst/QA Tester (Jan 2001 Mar 2003)Worked for Digitek Systems as a QA Analyst/Tester consultant for various clients. A brief description of each project, the client, duration and major role and responsibilities are listed below: Columbia House Company, NY (Jan 2001 Jul 2001) At Columbia House Company, tested their online application which dealt with customers and members through various online clubs like Music, Video, DVD and TVGreats etc. Lehman Brothers, NY (Jul 2001 Mar 2002) At Lehman Brothers, worked as a QA Analyst on Global Portfolio System, a web-based application that dealt with customer portfolios including securities, equities, bonds, trading and mortgages as well as their financial accounts. D&B, Parsippany, NJ (Apr 2002 Aug 2002) - Worked as a QA Analyst and did the testing for the eRAM Application version 2.01, where I participated in writing test plan, test procedures, test cases and documentation of design and mapping documents. Lotus Notes was used as the Defect Management tool. Digitek Systems, Parsippany, NJ (Sep 2002 Mar 2003) - Worked on SAT Books conversion project. The testing was done manually, and Win Runner 6.0 was used later on for regression testing. Test Director was used to maintain project repositories and track defects. Education:UNIVERSITY OF ENGINEERING & TECHNOLOGY, Lahore (Pakistan) Bachelor of Science in Electrical Engineering - 1989 Training: Online and in-person training courses in: QA Testing Tools Win Runner and Test Director, SQL, TSL scripting language, Selenium with Python, Selenium Webdriver and Selenium IDE. One-year diploma course from CTC which included software languages C, C++, Visual Basic, COBOL, Pascal, FORTRAN, Assembly language, UNIX and Mainframe systems and computer hardware courses that included building of prototype computers, repair and troubleshoot of computers and hardware accessories etc. plus in-depth knowledge and study of various microprocessors and systems. |
