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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEActively seeking a customer service position where I can optimize my problem-solving and high call volume call center experience. Strong ability to multitask and prioritize workloads with little to no supervision. Organized and efficient with impeccable attention to detail.EXPERIENCE05/01/20 09/30/24PHARMACY INVENTORY SPECIALIST, WALGREENSFiled electronic claims for warehouse and vendor overages, shortages, order errors or damaged goods including prescription drugs. Resolved customer issues to ensure a positive customer experience. Reviewed and coordinated the counting, ordering and pricing of pharmacy inventory. Used EMR to schedule vaccination appointments.03/01/16 04/01/20CUSTOMER SERVICE REPRESENTIVE, Stewart Lending ServicesHandled 75-100 incoming calls daily. Accurately obtained personal and financial data for complicated cases. Addressed payment issues. Scheduled appointments for resolution of telephone inquiries.02/01/10 12/01/15OPERATIONS REPRESENTIVE, national right to workEntered alpha numeric data accurately into computerized database under strict time constraints in a fast-paced production environment. Worked independently as well as within the team.06/01/01 11/01/09SALES ASSOCIATE, shoe cityProvided quality customer service and customer satisfaction through effective communication and education of products. Provided accurate information about promotions, helping drive high customer retention.EDUCATION06 98HIGH SCHOOL DIPLOMA, lake taylor high schoolSKILLSMultitaskingEffective communicatorData EntryProblem SolvingActive listenerScheduling |
