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Click here or scroll down to respond to this candidateCandidate's Name
Brooklyn, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of Qualifications: Accomplished and passionate professional, with a strong customer service, community focused, and ecologically responsible background Excellent organizational and communication abilities, with experience solving problems, using strong product knowledge, working within teams, and educating the public Ability to grasp and apply new concepts, work at a fast and efficient pace, and take on new responsibilities Recent experience working in the natural environment and using landscaping and gardening tools and equipment Computer skills including sales and customer service software, Microsoft Office Suite, Google Suite, professional email usage, and remote work Certifications: DOB 4 hr Supported Scaffold user, OSHA 30hr Construction, OSHA 10hr General Industry Safety, DOT 4hr Site Safety Flagger, First Aid/CPR AED, ST 8hr Fall Prevention, and SST 2hr Drug & AlcoholExperience:Ashley Furniture FDE Brooklyn, NYTrusted Advisor/ Sales Associate 11/13/2024-Present Build relationships with guests in order to create a book of business. Maintain showroom expectations by cleaning, arranging displays and creating an inviting shopping environment for guests. Meeting/exceeded sales targets by communicating product features, benefits, and pricing to guests and closing sales transactions. Maintaining a comprehensive understanding of all company merchandise including materials, construction, and design styles to assist guests in making informed purchasing decisions. Brachs Bed & Bath- Fine Linen Store Brooklyn, NYLead Cashier/Receptionist Sales Associate 11/2022-08/2023 Deliver exceptional customer service in a luxury retail environment by gaining advanced product knowledge. Engage with customers by being friendly and knowledgeable. Heavy cash handling and composed sales reports; able to utilize multi phone line system. Computer literacy: Microsoft Office, Microsoft Excel, professional email usage. Transitional Employment- Intervine Bronx, NYLandscaping/Horticulture Crew Member 08/2022-Present Perform garden maintenance including clean-up, weeding, planting, mulching and watering, basic plant identification and pruning Additional training in conflict resolution, problem solving, written communications, time management and teamwork principles Computer literacy: Google Suite, Google Docs, professional email usage, and remote work Wal-Mart Supercenter Houston, TXCashier/ Customer Service Representative 01/2022-06/2022 Delivered top tier customer service in a fast paced, heavy traffic retail store - moved up through specialist customer service stations within 2 weeks of employment Performed duties at Customer Service desk, such as return and exchange processing, price adjustments, and self-checkout assistance; efficiently utilized Walmart One software system Worked as a Money Services agent handling high cash volumes, assisting customers with bill payments, moneygram sending/receiving money, and check cashing Primary Services: Just Energy Houston, TXCustomer Service Representative 03/2017-10/2019 Provided customers with energy efficiency tips, promoting green and renewable energy resources and information, and offering green and renewable energy solutions Assisted customers with general questions regarding electric service account; handled customer payments and scheduled payments Enrolled new customers service by educating customers and promoting new ways to save on electricity Utilized advanced knowledge of green energy conservation, solar-power installation opportunities, and Smart renewable products to positively affect community awareness and empowerment Education:The HOPE Program: Intervine Bronx, NYCareer Training in Green Techniques in Horticulture and Construction 08/2022-present Courses in: Environmental literacy, conflict resolution, problem solving, written and interpersonal communications Computer Literacy: Google Applications including Gmail, Google Drive, Google Docs and professional email usageHouston Community College Houston, TXGeology Science Studies - One Semester Completed 09/2021-02/2022 Everest Institute Houston, TXMedical Administrative Assistant Technical Certificate HIPAA/ OSHA certifications, health insurance verification and claims processing, vitals and CPR certification General medical and office management, patient reception techniques, medical billing and coding, bookkeeping and filing techniques, Microsoft Suite |
