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Click here or scroll down to respond to this candidateCandidate's Name
Salesforce Administrator/DeveloperMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPROFESSIONAL SUMMARY:Around 5+ years of experience as software developer include salesforce.com as Administration/Development including analysis, modeling, design, coding, testing and implementation on various business domains.Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, ActivitiesExcellent skills in creating/troubleshooting/modifying Apex code.Proficient in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.Expertise in designing Workflow Alerts and Actions, Approval Processes, Custom Report types, Report Extractions to various formats and Dashboards, Snapshots.Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP and REST.Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders and report extractions to various formats.Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.Proficient in Data Migration tools like Apex Data Loader, Import Wizard, Import and Export the data to the Salesforce.com platform.Created modern Enterprise Lightning Apps combining Lightning Design System (CSS and Design Parameters), Lightning App Builder and Lightning Component features. Enabled Lightning Components for use in Salesforce1 mobile Platform.Experience in working with Salesforce.com Sandbox and Production environments.Experience building reports and dashboards, customizing them as per user requirements.Written SOQL and SOSL queries with consideration to Governor Limits for data manipulation in need of the application using platform database objects in Apex.Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.Extracted the data from Salesforce application into the external databases for generating large data reports using the Informatica on Demand.Worked closely with Business Users to enabled business process using SFDCTECHNICAL SKILLS:Salesforce TechnologiesApex Language, Apex Scheduler, Apex Triggers, Apex Classes, SOQL, SOSL, Visual Force Pages, S-Controls, Apex Web Services, Force.com Eclipse IDE Plugin, Workflow & Approvals, Dashboards, Chatter, Salesforce 1, Reports, Analytic Snapshots, Custom ObjectsForce.com ToolsForce.com Eclipse IDE, Apex Data Loader, Force.com Excel Connector.LanguagesC, C++, Java, ApexWeb TechnologiesHTML, CSS, Java Script, Visual ForceOperating SystemsUNIX/Linux, WindowsDatabasesSQL Server, MYSQL, NoSQLToolsAWS, Jenkins, Git, GitHub, SVN.Office ToolsMS Office, MS Visual Source Safe, MS VisioIntegration ToolsReplay UI, SOAP UICERTIFICATIONS:Salesforce Certified Administrator.Salesforce Certified Platform Developer IEDUCATION:Masters in business Analytics from Trine university with 3.8/4 GPA.PROFESSIONAL EXEPERIENCEClient: Insulet Acton, MA Feb 2022 PresentRole: Salesforce Administrator/developer.Responsibilities:In this Health cloud domine I used to provide to manage patient data, streamline workflows, and improve patient care. It's part of Salesforce's broader suite of customer relationship management (CRM) tools but tailored to the unique needs of healthcare organizations.Subject Matter Expert for Salesforce Development.Worked on Agile development environments, including participation in sprint planning, daily stand-ups, sprint reviews, and retrospectives.Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulas.Develop or review development of test protocols for testing application before user acceptance. Review test results and direct further development. providing supplementary support for SFMC when necessary.Integrated Vlocity (Salesforce Industries) with Salesforce Service Cloud to manage industry-specific requirements for healthcare providers, such as policy and claim management, improving operational efficiency by 30%.Managed user access, including assigning permission sets, roles, and profiles, to ensure proper security and access control.Expertise in user management, security settings, data management, and customization of Salesforce objects, fields, and record types.Assisted with ad hoc reporting requests and optimized the user experience by customizing dashboards and reports tailored to business needs.Designed and deployed Provider Network Management solutions using Vlocity and Salesforce Health Cloud, automating the onboarding, credentialing, and management of healthcare providers across multiple networks.Configured complex data models and business processes within Vlocity for healthcare providers, enabling seamless integration of insurance policies, claims, and service requests.Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.Responsible for various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment, and maintenance of standalone.Customizing Reports and Dashboards to meet the business needs. Engage with stakeholders to translate business needs into scalable Salesforce Data Cloud solutions.Strong experience in data import/export, data cleansing, and ensuring data integrity using tools like Data Loader and Salesforce Data loaderWorked on Java and developed custom integrations between Salesforce and other applications or services hosted on AWS also used I build custom web services, middleware and backend processes using Java to interact with Salesforce data and business logic.Evaluated and implemented third-party solutions from the Salesforce AppExchange to meet project requirements or business requests.Developed training materials, user guides, and documentation for system support, reports, and dashboards to ensure successful user adoption.Conducted operational and maintenance tasks, such as security administration, data migration, and job monitoring, to ensure smooth operation of the Salesforce platform.Support internal applications by addressing defects and coding and test enhancements to existing systemsProficient in writing Apex classes, triggers, and Visualforce pages to create custom business logic and user interfaces.Expertise in building responsive and dynamic user interfaces using LWC, enhancing the user experience within the Health Cloud environment.Strong experience with Salesforce integration using REST, SOAP APIs, and FHIR standards to connect with EHR systems, medical devices, and third-party applications.Documented business requirements, solution designs, and test plans, and coordinated testing with users to ensure system changes met business needsWorked as Salesforce Data Cloud authority within the team, providing secondary support on SFMC.Worked on pub sub modules to communicate between LWC components along with API decorators.Client: TCS, Nagpur, India. July 2018 June 2021Role: Salesforce Administrator/ DeveloperResponsibilities:Worked on various Salesforce.com standard objects like Accounts, Opportunity, Contacts, Content, Reports and Workspaces and custom objects like Sales order c offer content cache.Extensive experience in developing and deploying custom applications on the Force.com platform, utilizing Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.Strong experience in integrating Salesforce Sales Cloud with third-party systems using REST and SOAP APIs, enabling seamless data exchange across platforms.Proficient in customizing Sales Cloud to enhance CRM functionality, including lead management, opportunity tracking, sales forecasting, and reporting.Led the implementation of Salesforce Sales Cloud for TCS customizing the platform to fit the sales process, including custom objects, workflows, and automated lead nurturing.Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field Level security and configured their sharing settings.Monitored and maintained data quality, resolving issues such as duplicate records or incomplete data to ensure that Salesforce data is accurate and up to date.Customized and configured Salesforce, including creating and modifying objects, fields, flows, validation rules, page layouts, and ensuring data security best practices are in place.Developed and automated critical sales processes, such as lead assignment, opportunity tracking, and sales forecasting, reducing manual efforts and improving data accuracy.Completed special projects and other duties as assigned to support broader organizational goals and Salesforce initiatives.Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.Identified and assessed new features and functionality from Salesforces release schedule to ensure the organization stayed current with the latest capabilities.Designed and deployed Einstein Bots to automate common customer service inquiries, increasing first contact resolution rates by 50%.Proficient in defining and validating XML structure using XSD to ensure data integrity and interoperability.Worked on Angular did data binding, which means that changes to the model (data) are automatically reflected in the view (UI), and vice versa. This simplifies the synchronization of data between the model and the view, reducing the need for manual DOM manipulation.Provided first-line system support, resolving technical issues and requests for both technical and non-technical users.Expertise in Data Loader to read, extract, and load data from CSV filesFamiliarity with JSON Schema for defining the structure, validation, and documentation of JSON data.Integrated the external system like CSP, Workbench and making callout to them using SOAP.Managed Auto response rules if customers approached beyond the business hours.Set up Workflow and Workflow Approval processing.Performed Data Validation and used data utilities including Data Loader and Mass DeleteGenerated sync of contacts, Email alerts, events and tasks amidst Salesforce to Outlook and vice-versa.Configured the Discounting tools in the salesforce CPQ.Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM. |
